Talent For

Marketing

Technology

Data

Data Insight AnalystManchester -  Hybrid – 3 days in office, 2 remote Up to £60,000 + great benefitsIf you're the kind of person who loves making sense of messy data, spotting patterns others miss, and turning raw numbers into real business decisions – keep reading.We’re working with a fast-growing, insights-led business that’s looking for a Data Insight Analyst with a sharp analytical mind and a genuine passion for solving complex challenges. You'll be helping teams across the company make smarter, faster, more informed decisions – and have a little fun while you’re at it.  This role isn’t just about reports – it’s about real influence. You’ll sit at the heart of the business, helping Marketing, Sales, and Operations teams better understand performance, predict outcomes, and find new growth opportunities.The ideal candidate will be commercially savvy, have a passion for unearth insights to drive growth, but also be technically strong – with data science skills covering predictive modelling and machine learning, and an interest / experience with AI is a big positive!Role & Responsibilities: Collecting, cleaning and analysing data from multiple sources to help uncover trends and tell compelling storiesBuilding dashboards and reports that are as useful as they are beautifulPartnering with stakeholders to understand their needs and deliver insights that spark real changeSpotting risks, opportunities, and the stories behind the statsUsing machine learning models and predictive analytics to support smarter decisionsAutomating routine processes with AI tools to save time for the good stuffKeeping an eye on data governance and making sure everything’s handled responsibly Skills & Experience: Experienced Data Insight Analyst – with a focus on supporting multiple teams with data driven insights to support decisions and growth Everything runs through Salesforce, this is where all the data is! So knowing your way around and how to extract that data for your analysis is key!Skilled in Python or RGreat at explaining complex stuff to non-technical peopleSuper organised, naturally curious, and a pattern-spotter at heartPassionate about AI and already experimenting with it to drive smarter workPositive, proactive, and thrives in a collaborative, fast-moving environment There is a fantastic benefits package on offer too!! Get in touch with Sophie at Forward Role for more details.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Research & Insight ExecutiveHybrid Working - Sale, ManchesterAre you a data-driven storyteller with a passion for customer and market research and insight?Do you want to work at the heart of a fast-paced business where your work directly influences marketing and commercial decisions?I am excited to be working with an innovative Financial Services business who are expanding their Marketing & Insights team. Forward Role is supporting in search of an enthusiastic and motivated Research & Insight Executive to join the team.You’ll be the go-to expert for uncovering what really matters to the company’s client base. Through a blend of qualitative and quantitative research, market analysis and competitor insight, you’ll help shape marketing strategies, support proposition development and identify exciting new opportunities.Role & Responsibilities: Develop a deep understanding of customer needs, behaviours, and motivations through varied research methodsDeliver impactful, easy-to-digest insight reports that inform strategic thinkingTrack industry trends and emerging opportunities to guide marketing and commercial plansPartner closely with Marketing, Proposition and Distribution teams to drive meaningful customer-focused initiativesSupport senior leaders in campaign development and long-term planningGet stuck into ad hoc insight projects that make a real difference Skills & Experience: Experience with qualitative research methods is essentialHighly analytical and data savvy – ideally experience with quantitative research methodsComfortable working with data and distilling complex findings into simple, actionable insightsStrong project management and organisational skillsA natural communicator with great presentation flairCollaborative mindset – great with stakeholders, teams and external partnersCurious, commercially aware, and genuinely passionate about the customer As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Forward Role are partnering with an independent fashion ecommerce business based in Lancashire who are looking to add a Senior Ecommerce Manager to their team. Reporting into the CMO, the Senior Ecommerce Manager will be responsible for the ecommerce strategy and trading of the website. The role is hybrid with 3 days per week in the office.The Role: As Senior Ecommerce Manager, you’ll own the strategic direction and execution of the D2C channel and market places.Key Responsibilities: Develop and deliver the ecommerce strategy to meet ambitious growth targets across D2C and market place platformsLead, mentor, and grow the ecommerce team of 5.Own the P&L for all ecommerce operationsOptimise the customer journey across web, mobile, and digital touchpoints to maximise conversion and lifetime valueCollaborate with marketing, merchandising, logistics, and ITOversee trading calendarsUse data and analytics to inform strategy and drive continuous improvementStay ahead of trends, tools, and technology to keep the business at the forefront of digital commerce About You: Proven track record in a senior ecommerce leadership role within an ecommerce businessCommercially driven with strong P&L ownership experienceAnalytical mindset with a data first approach to problem solvingStrong stakeholder management and communication skillsComfortable operating in a fast-paced, evolving environment As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title; Junior Markeptlace Channel ManagerLocation: Manchester- hybrid working (3 days office per week)Salary: Up to 30kFancy joining a leading retailer who partners with some of the biggest names in the market? I am recruiting for a Junior Marketplace Channel Manager to support with the business' Marketplace growth. You will be responsible for submitting new product uploads onto a number of channels and optimising these products to drive sales and revenue. You will also play a key role in building and developing partner relationships with both existing and new partners for the business.Day-to-day responsibilities include: Reviewing and optimising product content, including titles and descriptionsRunning sales reports and analysing data to identify key growth areas Reviewing channel performance by monitoring KPIs closelyConducting competitor analysis to ensure the brand is staying ahead of it's competitorsSupporting the wider team with ad-hoc projects To be considered for this role, you must: Have previous experience within either account management or marketplaces, ideally 1-2 years minimumBe proficient with MS Excel Have a strong attention to detailHave the ability to work within a fast paced environment and able to prioritise your workload effectivelyHave knowledge of marketplace platforms As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Paid Media Social First Performance AgencyManchester City Centre - 3 days in the officeUp to £60kForward Role are excited to be once again working exclusively with this vibrant and rapidly expanding digital agency team in Manchester City Centre. They are now looking for a Head of Paid Media to lead their team who work with a number of exciting Travel & Retail brands, creating performance first and social-first content, and empowering their clients to achieve exceptional results!As Head of Paid Media, you’ll report into their talented Director of Paid and be responsible for managing a close-knit team who are implementing Paid Media campaigns across PPC & Paid Social for a number of exciting brands. Key Responsibilities: Lead the team and ensure consistent client performanceEffectively manage PPC & Paid Social campaigns to achieve and exceed performance goals and oversee the team’s delivery of workExecute and optimise daily Paid Media campaigns across Google, Meta & TikTok to a high standard  Mentor and train staff to ensure developmentDeliver precise client communications, detailing performance and ROI through regular reporting and analysisMonitor and manage daily ad spend in line with targets and monthly budgetsCollaborate with specialists in other areas, such as organic search, paid search, and displayConduct weekly client calls or meetings to discuss strategy and present reports Perks: Monthly team socials and a close-knit team who are fun, down to earth and super driven A fast growing agency with tonnes of opportunity for autonomy and ownership- chance to make real stamp! Flexible working Individual progression planReal Investment into skill development As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Title: Junior Video Editor Location: ManchesterSalary: £28,000 – £35,000 DOE Working Pattern: Hybrid (3 days in-office: Wednesday & Friday fixedI’m currently searching on behalf of a growing, fast-paced creative team in Manchester who are looking for a Junior Video Editor with a passion for digital storytelling and paid social campaigns. If you're looking to develop your craft within a supportive environment and contribute to high-performing video content across digital, web, and social channels — this could be your next step.About the RoleYou’ll be joining a collaborative creative department, working alongside graphic designers, paid media experts, and external production partners to edit and deliver engaging, high-quality video content. From homepage visuals to thumb-stopping social ads, you’ll help shape the visual identity of standout campaigns across multiple platforms.Key Responsibilities Edit and deliver high-quality, on-brand video content for paid social, digital ads, homepage banners, and webCreate optimised video ads for platforms including Meta (Facebook/Instagram), Pinterest, Google PPC, and moreCollaborate with creative, retouching, and paid media teams to execute and refine video conceptsAdapt and rework footage from external production teamsManage multiple edits and feedback loops efficientlyContribute to ideation and visual storytelling across various channelsAssist with light graphic design tasks where needed – static assets, overlays, etc. Ideal Experience 1–3 years’ hands-on experience in video editing (agency or in-house)Proficient in video editing software: Adobe Premiere Pro, DaVinci Resolve, and CapCutBonus: Experience with Adobe Creative Suite (Photoshop, Illustrator), or interest in graphic design / retouchingUnderstanding of video requirements for different platforms – e.g. aspect ratios, durations, and content styles for Instagram Reels, TikTok, YouTube, etc.A keen eye for detail, great communication skills, and confidence working in a hybrid creative/marketing environment  Perks & Benefits Salary: £28,000 – £35,000 depending on experience33 days annual leave (incl. bank holidays)Hybrid working: 3 days in the office (Wednesdays & Fridays required)Flexible hours: 8–4 / 9–5, with a flexible lunch breakPrivate medical insuranceEmployee discounts & perks schemeFriendly, fast-growing team with plenty of scope for progression (e.g. retouching, motion graphics, design) Apply now to learn more about the client, team, and what makes this such a rewarding next step for a rising video editor.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Are you an ROI focussed Marketer with strong digital skillet?Do you have experience in ABM and Lead Generation?Would you like to work in a growing FS business in South Manchester with flexible hybrid working?Our client is looking for someone who can combine strategic oversight with hands-on delivery – someone comfortable leading and mentoring others while also rolling up their sleeves to get things done.You’ll act as number two to the Marketing Director and have budget, staff and agency management responsibility focussing on driving leads, reengaging with customers and supporting brokersResponsibilities Lead the day-to-day running of the marketing team (5) and agencies (2)Own and optimise the marketing budget, ensuring strong ROIDrive B2B lead generation and nurture activity. Influence where leads coming from and have responsibility for them.Develop and deliver marketing strategy and campaignsWrite and manage content across channelsRun ABM campaigns where relevant The candidate: Strong B2B Marketing experience, ideally in Financial ServicesExcellent communication skills and the confidence to deal with senior stakeholders internally and externallyExperience with PPC & Paid Social complex strategiesExperience in Account-Based Marketing (ABM) As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job Title: Graphic DesignerIndustry: Health & Social Care SectorLocation: Manchester (Altrincham) (Hybrid – 4 days in office, 1 from home)Salary: £28,000 – £32,000 per annumFull-time, PermanentA respected and fast-growing homecare services provider is seeking a Graphic Designer to support its national franchise network and internal marketing team. With over 35 franchises across the UK and a strong reputation for delivering premium care services, this is a fantastic opportunity to contribute to a brand with purpose and presence.The RoleThis newly created position comes at an exciting time for the business, with a new website launch, increased marketing activity, and a dedicated fund to enhance social media and brand visibility. You’ll play a hands-on role in creating engaging content across digital and print, helping support both franchisor and franchisee marketing initiatives.Key Responsibilities Design social media assets, press adverts, brochures, banners, and expo materialsCreate editable templates and bespoke designs for use across the franchise networkProduce internal and external newslettersWrite engaging copy for social posts, blogs, and marketing collateralAssist during filming days and work alongside external photographers/videographersSupport general brand development with a creative, practical approach What We’re Looking For Proficiency in Adobe Creative Suite (Photoshop, InDesign, Illustrator); Canva experience a plusStrong copywriting and caption-writing skillsInterest in photography and video editingOrganised, self-sufficient, and able to handle feedback directlyA team player with a good sense of humour and thick skin – no egos here The EnvironmentYou'll be part of a hard-working, no-nonsense team that values creativity, resilience, and getting the job done. The office is based in Altrincham, and the team is in 4 days a week, Mondays and Wednesdays being key days. You'll work closely with both head office and franchise teams, with support from experienced marketing colleagues.Package Includes: £28,000 – £32,000 salaryHybrid working (4 days in-office)Laptop and equipment providedOpportunity to make a real impact in a growing business  Interested? Apply to learn more!!!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Cyber Security & Information Assurance Consultants (eDV Cleared) Salary: £50,000 – £85,000 (DOE) Location: Manchester or Cheltenham (Hybrid Working) Clearance Required: Existing eDV (Enhanced Developed Vetting)Join a Leading Consultancy Driving National Security InnovationFR Secure is partnering with a rapidly expanding consultancy that delivers cutting-edge cyber and information assurance solutions for high-security government and industry clients. We’re looking for multiple Cyber Security & Information Assurance Consultants at junior to senior levels to support long-term, mission-critical programmes in the National Security sector.Your RoleAs a Cyber Security & Information Assurance Consultant, you will: Deliver expert security advice for BAU, technical refresh, and new project initiatives.Implement and improve governance models aligned with client business needs.Identify cyber risks and propose risk-based mitigation strategies.Conduct compliance assessments across systems and processes to evaluate cyber and information assurance posture.Develop, refine, or review security policies and procedures to align with corporate and regulatory standards.Build strong relationships with clients and internal teams to enhance the value of Cyber Security & Information Assurance services delivered. What You BringWe’re looking for people who can make a real impact. You should have: Proven experience in Cyber Security & Information Assurance within Defence or UK Government environments.Strong understanding of risk management frameworks and secure-by-design principles.Familiarity with government and defence security standards such as: HMG/NCSC IA Policies and GuidelinesJSP440 and other MoD IA standardsCyber EssentialsNIST, NIS-DONR SyAPs (Security Assessment Principles) Excellent stakeholder communication skills – you can clearly explain complex security concepts to both technical and non-technical audiences. Security ClearanceeDV clearance is essential. Due to the highly sensitive nature of the work, all applicants must currently hold valid eDV clearance.Ready to advance your career in national security? Apply today and be part of a team that’s shaping the future of secure government and defence technology.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior DevOps Engineer – Azure & Kubernetes Focus - Liverpool  Liverpool (Hybrid - 3 days on site) £60,000 – £72,000 DOE + benefits Skills: Azure AKS, Kubernetes, Terraform A forward-thinking fintech business in Liverpool is looking for an experienced Senior DevOps Engineer to play a pivotal role in delivering scalable, cloud-native infrastructure. This is a great opportunity to work in a collaborative environment driving a cloud-first, DevOps-led strategy across the organisation.As a senior member of the team, you’ll work closely with both Cloud Infrastructure and Software Engineering teams to design, support and optimise microservice-based systems running on Azure AKS and related technologies.What’s in it for you? Competitive salary of £60–72KGenerous holiday entitlement (starting at 31 days including bank holidays)Enhanced maternity/paternity leaveWellbeing support including counselling, CBT programmes, and mental health first aidersFlexible benefits platform and early access to earned payCareer development support and regular recognition events  Tech Stack & Experience We're Looking For: Cloud: Strong expertise in Microsoft Azure (AWS/GCP knowledge also welcome)Containers: Solid hands-on experience with Docker, Kubernetes, and HelmIaC: Advanced knowledge of Terraform, Ansible or similar toolsScripting: Skilled in Bash, PowerShell, or equivalentCI/CD & GitOps: Experience with Azure DevOps, GitHub Actions, ArgoCD, FluxMonitoring: Exposure to Prometheus, Grafana, and alerting systemsDevelopment Ecosystem: Familiarity with .NET, Node.js, React, and Nginx a bonus Certifications like CKA or Terraform Associate are welcomed but not essential.Key Responsibilities: Lead the design and maintenance of CI/CD pipelines for software and infrastructure.Troubleshoot and resolve complex system issues in development and production environments.Collaborate on the onboarding of new software and tools into the platform.Support scalable, resilient cloud environments with modern DevOps practices.Promote GitOps deployment strategies and mentor peers in DevOps best practice.Enhance observability using tools like Prometheus and Grafana. This role is ideal for someone looking to take the next step in a DevOps career while working with a modern tech stack in a supportive, growth-focused team. Interviews are kicking off next week APPLY NOW!  Please note: Unfortunately, sponsorship is not available and you must be happy to work on site in Liverpool 3 days a week. Senior DevOps Engineer – Azure & Kubernetes Focus - LiverpoolAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Performance ExecutiveManchester City Centre- 4 days p/week in office Salary £30- £32k + BonusForward Role are working with a leading media agency seeking a proactive Performance Executive to support campaign execution and reporting across Paid Search, Paid Social, Display, and Programmatic. This is an ideal opportunity for someone earlier on in their marketing career with 1-2 years behind them a passion for data and media.Their 2 Founders are focused on creating the best agency culture they can, and you’ll work in a super creative new office space!Culture is top of the agenda & progression is a key part of their ethos - you will be well rewarded for your hard work.Responsibilities: Assist in setting up, monitoring, and optimising digital campaigns across platforms like Google Ads and Meta AdsManage creative updates and support performance checks (e.g., SQRs, CPC bids, creative testing)Pull performance data and help build client reports and dashboardsCollaborate cross-functionally with internal teams and media partnersContribute to campaign analysis and insight reporting What they’re Looking For: Prior Paid Media experience in a junior roleStrong attention to detail and comfortable with Excel/Google SheetsClear communicator with an interest in digital marketingExposure to tools like Google Ads, Meta, or Google Analytics is a plusTeam player with a willingness to learn and adapt The team are a close-knit team of 20, all seriously talented and you'll learn tonnes. This role wont be around for long!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Ecommerce SpecialistSalary: Up to £38,000Location: Macclesfield- 4 days office, 1 day working from homeForward Role are partnering with a family-owned retailer, based in Macclesfield, who are looking for an Ecommerce Specialist to join their team. With a long-standing history, within the Cheshire area, they partner with some of the biggest brands in the market and offer thousands of products to their customers.The Ecommerce Specialist will be instrumental in driving on-line performance and growth for the business. Responsibilities will include but are not limited to; Day-to-day management of the site, including merchandising, promotion planning and troubleshootingManage website developments and web updatesDevelop and implement an SEO strategyManage marketplace channels including Amazon and eBayConduct performance analysis and provide reports and recommendations on KPI's To be considered for this role, you must; Have previous ecommerce experience, ideally a minimum of 2 yearsBe a confident user of SEMRush, GA4, Search Console and Tag ManagerHave the ability to work within a fast-paced environment and be able to prioritise your workload effectivelyPossess strong communication skills both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Trade Marketing Manager£45k - £55k+LiverpoolForward Role are working with one of the most exciting athleisure brands on the market right now to recruit a Trade Marketing Manager.They are a cutting edge, fashion forward brand that covers fashion, sport and outdoor wear.A few reasons why you should apply: Outselling the one of the most well-known, global sports brands, in apparel, week on weekHigh growth – achieved what one of their competitors did in 10 months, in 2 monthsOpportunity to work with a best-in-class marketing team including a senior leader who is ex adidasProgression opportunities - If you’re ambitious, then sky is the limit in this business!Fantastic benefits including 26 days holidays, free onsite gym & free parking  What you will be doing: Working with 2 major retailers to develop and execute retail marketing strategies and tactics to drive store traffic, rate of sale and grow revenueManaging the creation of marketing collateral, including signage, displays, digital screens, POS and promotional materialsOverseeing digital marketing initiatives, including social media and email marketing campaigns, to drive online and offline trafficCollaborating with cross functional teams internally and with wholesale accounts to create powerful and compelling instore displays and retail campaignsConducting market research to understand consumer behaviour, sector trends and the competitive landscapePlanning and implementing seasonal and new product launches ensuring effective communications and promotionsAnalysing sales data and customer insights to optimise marketing strategies and improve campaign performance What you will need: Proven experience in Retail Marketing and working with wholesale accountsStrong understanding of retail operations, merchandising and consumer behaviourExcellent strategic thinking and analytical skillsCreative mindset with the ability to develop innovative and effective marketing campaignsStrong project management skills, with the ability to multitask and meet deadlinesExcellent communication and interpersonal skillsProficiency in digital marketing tools and platformsFamiliarity with retail software and analytics toolsPassion for sport and retail with a customer-centric mindset As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Marketing Analyst - MediaHybrid – StockportUp to £38,000 + bonusForward Role are working with an Independent Media Agency in South Manchester, who are looking for a data-savvy problem solver to help streamline media performance analysis, automate reporting, and make sense of messy datasets. If you’re comfortable with spreadsheets, and dashboards—and you enjoy tackling problems, finding ways to save time and driving consistent reporting —this is the perfect job for you!!The small agency have a strong reputation and pride themselves on having a fantastic culture. The team are hardworking, delivering unbeatable services to their varied client base! They offer an inclusive, friendly and fun working environment!Role & Responsibilities Work across media planning and buying teams to make performance data clear, consistent, and actionable.Automate reporting and dashboard creation - pulling data from client CRMs, ad platforms, and spreadsheets into something insightful.Conduct competitor analysis and support pitch work with data-driven insights.Streamline processes by improving workflows, streamlining data, and reducing manual effort.Investigate problems, ask the right questions, and deliver solutions that make an impact. Skills & Experience: Confident data analyst, ideally with experience working with marketing and/or media dataAdvanced Excel user – loves getting stuck into spreadsheets and dataBuilding and automating dashboards and reportingExperience building a consistency across dashboards and insightsAble to take scattered data (from GA, Facebook, CRMs, etc.) and turn it into clear insights.A self-starter who can tackle a problem, investigate solutions, and present findings to stakeholders.A strong communicator who can explain data in a way that makes sense to both internal teams and clients. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Ecommerce ManagerSalary: Up to 50kLocation: Manchester- fully office basedForward Role are working with a fast growing fashion brand in Manchester, who are looking to add an Ecommerce Manager to their team. This individual will be responsible for owning the full end-to-end ecommerce experience, fundamentally driving revenue and growth for the brand. This is a pivotal role in helping the brand achieve further growth and success and it's a great opportunity for someone to come in and make an impact really quickly. Responsibilities will include: Managing and developing the daily operations of the ecommerce site (Shopify)Support with the delivery of product launches, campaigns and site updatesReview the customer journey and make recommendations to improve AOV, customer retention and conversion ratesTake the lead on website merchandising and SEO best practicesImplement new integrations designed to drive growth i.e. loyalty programmes To be considered for this role, you must: Have previous experience within a similar ecommerce role, ideally minimum of 3 yearsPossess strong experience with Shopify or similar ecommerce platformHave the ability to work within a fast paced environmentBe analytical and have experience using analytics tools such as GA4Possess strong communication both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Technical Project Manager– eDV clearedSalary - £70,000 – £85,000 DOELocation – London/ Berkshire (hybrid)Clearance – eDV Our client is seeking a Technical Project Manager to engage in projects that safeguard the nation. Working alongside the Head of Delivery, the Project Manager is responsible for delivering the strategic leadership of their projects, as well as implementing standard project controls and management tasks. You will bring an expertise in delivery of technical projects within National Security / Government environments and hold an active eDV clearance.Key Responsibilities: Lead end-to-end project delivery, ensuring alignment with client objectives, timelines, and budgets.Work directly with clients to understand their requirements and turn them into delivery plans. Provide project planning and support on activities including bids and proposalsManage project governance, reporting, and risk management activities, ensuring robust decision-making and timely issue resolution.Foster strong relationships with key government stakeholders to understand and deliver on their unique requirements.Stakeholder communications for project planning, delivery, and maintenance. Skills required: Proven experience delivering projects within the national security, defence, or government sectorsExtensive experience in managing projects that range from conceptual research through to sub-system development, delivery, and support of programmes up to £5mProven experience in Research & Development, Product Development to Software and Solution Delivery. Experience working to Agile methodologies.Pre-sale / bid delivery experience and a thorough understanding of the business lifecyclePrevious experience of working within multi-disciplined projects Excellent Stakeholder management skillsAbility to create and lead positive working relationships with colleaguesYou will ideally hold a recognised project management qualification such as PRINCE2, PMP, or Agile PM. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Insight AnalystWarrington - £50,000Are you a passionate Digital Insight Analyst looking to join a high-growth Ecommerce brand?Forward Role is excited to be supporting in the search for a passionate Digital Insight Analyst.This is an exciting opportunity to play a key role in shaping digital performance for a thriving, product-led retail business with major growth plans across new product categories, digital marketing, and international markets.As a Digital Insight Analyst, you will join a newly developed and growing data function. You will the bridge between data and decision-making – providing deep insights that will shape UX, optimise conversion, and drive digital strategy across ecommerce and marketing.The role will be predominantly focusing on on-site analysis – digging in to ecommerce and website metrics, unearthing actionable insights and driving change.You will also be supporting the Performance Marketing team in understanding campaign effectiveness across different channels - using insights to make improvements and increase conversions. Analyse website and customer behaviour dataReport on key digital metrics including conversion, basket behaviour, checkout flow, and engagement.Build customer journey profiles and segment analysis to support strategic planning and conversion improvements.Develop dashboards and visualisations to help stakeholders monitor performance and spot trends.Evaluate the impact of website changes, content updates, and marketing campaigns on performance metrics.Support A/B testing initiatives to continuously drive conversion and improvements to the user experience.Provide insights that inform trading, design, and content decisions.Work closely with teams across Digital, Marketing, and Ecom to define and answer key business questions.Present data in a way that is clear and digestible for non-technical audiences. Skills & Experience: Previous experience as a Web or Digital Analyst (or similar insights driven role) – you must have experience working with website and digital data, and ideally ecommerce/retail metrics.Experience with GA4 is essentialShopify, ContentSquare and Power BI are desirableExperience building reports and dashboardsComfortable working with large data sets and turning them into actionable insights.Excellent communication skills and stakeholder management.Experience with data visualisation tools (Power BI, Tableau, etc.) is a plus. This is a fantastic role for someone ready to take the next step in their digital analytics career, joining a collaborative team at a business undergoing exciting growth! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Lead Graphic Designer | Brand-Led | Manchester Area (Hybrid) | 12 Month FTC (Mat cover)Location: Sale, Greater ManchesterReports to: Brand & Communications ManagerFull-time | Permanent | People Management RoleI'm working exclusively with a well-established, forward-thinking business in the financial services space to recruit a Lead Graphic Designer to take charge of their creative output and brand direction for a 12 month FTC maternity leave cover.This is a fantastic opportunity for a seasoned designer looking to step into a leadership role or for an experienced lead wanting to have real ownership of brand evolution and creative direction within an in-house setting.About the RoleAs Lead Graphic Designer, you'll be the creative lead across all brand touchpoints. Working closely with the Group Marketing team, you'll guide the design strategy and execution for multiple brands under the group’s umbrella. You’ll also manage a small but talented Design Studio team, mentoring and supporting their development, and ensuring high-quality output.This is a role for someone who loves to balance hands-on design work with strategic brand guardianship — someone equally comfortable shaping big-picture visuals and finessing the smallest design details.Key Responsibilities Lead the visual articulation of the brand(s) across all media and campaigns.Own and evolve brand guidelines, ensuring consistency and innovation across the board.Manage and mentor a small internal design team, overseeing workflow and priorities.Sign off on all creative output, maintaining high standards and brand alignment.Collaborate with marketing stakeholders to develop effective and engaging collateral.Keep current with design trends, tools and techniques — continually raising the creative bar.Support with procurement and print production, ensuring cost-effectiveness and quality. What We're Looking For Proven experience in a senior or lead designer role, ideally in a fast-paced in-house or agency environment.Strong proficiency in Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat).A natural leader with great communication skills and a collaborative mindset.Meticulous attention to detail, excellent organisational skills and the ability to manage multiple projects.Solid understanding of marketing principles and how design supports commercial goals.Experience with video graphics (After Effects, Premiere Pro) would be a bonus. Why You’ll Want This Role High-impact role with creative freedom and autonomyJoin a brand-led business during an exciting phase of transformationHybrid working model (with office base in Sale)Supportive and people-first cultureOpportunity to shape the direction of an internal design studio Interested?If this sounds like the right next step for you or someone in your network, drop me a message or apply directly. I’m happy to share more details on the company and what makes this opportunity stand out.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Content & PR Executive – B2B SaaS (28 hours/week, pro rata £30K) Location: Altrincham (Hybrid 2 days a week in office) 4 Day work week – 28 hours per week Salary: £28,000-£34,000Shape our voice. Share our story. Support our growth.We’re a fast-growing B2B SaaS company seeking a part-time Content & PR Executive to lead brand storytelling, media outreach, and content creation. Perfect for a talented writer looking for flexibility, purpose, and variety.Key Responsibilities Create compelling content: blogs, press releases, case studies, whitepapers, emails, and moreManage content calendar across website, social media, and PR channelsSupport PR strategy: draft media materials, pitch stories, track coverageCollaborate across teams to align content with campaigns and brand voiceMonitor trends, competitors, and opportunities to raise brand profileContribute to multimedia and digital content (e.g. video, podcasts) What We’re Looking For Experience writing B2B content, ideally in SaaS or techAgency side experience with PR CampaignsExcellent written English – clear, creative, and engagingAbility to adapt tone and style for different channelsStrong time management, self-motivation, and attention to detailFamiliar with SEO, social media tools, and content best practices Benefits (Pro Rata) £30,000 salary for 28 hours/weekAnnual bonus – up to 10% based on performance25 days holiday + birthday off + option to buy 3 moreSimply Health cover + NEST pension (matched up to 3%)Life assurance (3x salary) + Wagestream + MatchableEnhanced maternity & paternity packagesFlexible hybrid working (2 days in Manchester office) To find out more, APPLY NOW!  Or call on 07514950292 or email on elliott@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job Title: Social & Content Manager Location: Warrington (Office-based, 4 days a week) Salary: £30,000–£37,000Are you a content-obsessed creative with a passion for fitness, food, and performance? We’re hiring a Social/Content Manager to join our growing team in Warrington.This is a brand-new role with one of the UK’s most exciting sports nutrition and meal prep brands — ideal for someone who lives and breathes social media, knows how to shoot standout content, and thrives in a fast-paced environment.The Role:As Social/Content Manager, you'll be responsible for: Planning and delivering a content calendar across Meta (Instagram and Facebook) and TikTok.Creating engaging content that drives reach, engagement and conversions.Capturing and editing photo and video content for campaigns, social posts, and product launches.Working collaboratively with the marketing team to ensure content aligns with brand goals and strategy.Tracking trends and bringing creative, fresh ideas to the table consistently. About You:We’re looking for someone with: Proven experience in social media content creation and channel management.Strong knowledge of TikTok and Meta platforms — what works, what doesn’t, and why.Camera confidence – experience in shooting and editing both video and photography content.Excellent communication, time management and organisational skills.A proactive, self-starting mindset and ability to work independently.A genuine interest in fitness, health, or sports nutrition (ideal but not essential). What We Offer: Competitive salary: £30,000 - £37,000 (targeting around £35,000 depending on experience)4-day in-office working week (Monday–Thursday in Warrington)Supportive, fast-growing team environmentA real opportunity to shape the brand’s creative and content direction Why Join Us?This is an exciting time to become part of our journey. You'll play a crucial role in shaping our content output and brand voice as we scale. We’re a tight-knit, energetic team passionate about fuelling performance and pushing creative boundaries — and we’re looking for someone who’s just as enthusiastic.Apply now! Or call on 07514950292 or email on elliott@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

A leading international healthcare organisation is looking for a Project Manager to lead a variety of business initiatives from beginning to end.On Offer: Salary up to £50,000Bonus up to 20%Hybrid working - 3 days in the officeMedicash22 days holiday + bank holidaysProgression and Training opportunities Role Responsibilities: Promote and coach teams on traditional and agile methodologiesDevelop and maintain comprehensive project documentationEngage and manage stakeholders across the businessEnsure effective risk and issue management  About You: Proven ability to build strong relationshipsConfident communicatorHighly organisedAbility to maintain project structure and governance As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior BI Developer – Manchester | Hybrid  Are you passionate about transforming data into actionable insight? Do you thrive in environments where you can lead, mentor, and shape BI strategy? Ready to be part of a company investing heavily in modern, cloud-based data solutions?We’re supporting a business on a major data transformation journey, and they’re looking for a Senior Business Intelligence Developer to help shape their BI strategy, lead best practices, and support the move to a modern, cloud-first data platform. This is a high-impact role ideal for someone who enjoys solving complex problems, mentoring others, and driving business-wide insight through data.What You’ll Be Doing: Collaborating with stakeholders to gather requirements and design clear, actionable reporting solutionsLeading the development of scalable data models, dashboards, and visualisationsSupporting the migration of legacy processes to a new cloud-based data platformPlaying a key role in BI architecture, tooling decisions, and solution designMentoring BI developers, setting coding standards, and improving team deliveryOptimising performance, maintaining documentation, and embedding best practices What’s in It for You: Flexible hybrid working to support your work-life balanceEmployee discounts and access to savings through a rewards platformHealthcare plan including online GP servicesEnhanced pension and life assuranceAccess to mental health and wellbeing toolsShare Scheme Regular social events, charity days, and opportunities for upskilling What You’ll Need: Advanced skills in Power BI or TableauPrevious experience managing a small teamConfident liasing with stakeholders and presenting to senior management Strong SQL and experience with ETL tools (e.g. SSIS, DBT, AWS Glue)Solid understanding of data warehousing and data modelling principlesExperience with modern platforms like Snowflake or DatabricksGreat communication skills and experience working in Agile teamsA passion for data and a collaborative approach to problem-solving Bonus: Exposure to AWS (e.g. S3, Lambda), Python or R, or tools like Amazon QuickSight or ThoughtSpotFamiliarity with big data tools and data governance frameworks If you’re on the market for a new role and want to get stuck into meaningful BI projects in a business that’s genuinely investing in its data, this could be a great move. You’ll have the flexibility to work how you work best, plenty of support from a collaborative team, and the chance to make a real impact. APPLY now or email your CV to Alicia@forwardrole.com*Please note sponsorship cannot be provided for this role and you must be based in the UK*Senior BI Developer – Manchester | Hybrid  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Marketing Manager Location: Bolton – Hybrid (2/3 Days in Office per week) Salary: £45,000 – £50,000 per annumAre you a strategic thinker who’s not afraid to get hands-on? We’re looking for an experienced Digital Marketing Manager to lead and deliver digital growth across two exciting brands - one B2B and one B2C in an ever expanding company. This is a hybrid role based in Bolton, combining high-level planning with hands-on execution across a broad digital remit.Key Responsibilities: Develop and implement digital marketing strategy across both brands.Lead in-house social media strategy and content delivery.Oversee website management, content optimisation, and UX improvements.Use data and analytics to measure performance and refine campaigns.Collaborate with digital agencies on Paid Social, PPC, SEO, and display.Manage digital marketing budgets and track ROI.Support and mentor a Digital Marketing Executive.Work closely with internal stakeholders to align digital with broader business goals. What We’re Looking For: Proven experience in a digital marketing leadership role.Strong understanding of the digital marketing mix: SEO, PPC, paid social, email, content, and analytics.Experience across both B2B and B2C sectors.Hands-on approach with a strategic mindset.Confident managing external agencies and internal resources.Skilled in using digital tools such as Google Analytics, AdWords, and CMS platforms. Benefits: Hybrid working: 2–3 days per week in the Bolton office.Competitive salary between £45,000 – £50,000.The opportunity to shape and lead digital across two brands.Friendly, collaborative team environment.Room to grow within a forward-thinking organisation. Ready to take your digital marketing career to the next level? Apply now or call 07514950292 or email elliott@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital Marketing Executive Location: Manchester City Centre (Hybrid – 3 days in office per week) Salary: £28,000 – £33,000 per annumA leading firm in the legal sector is seeking a creative and detail-driven Digital Marketing Executive to join their established in-house marketing team. This is a fantastic opportunity for someone with a passion for copywriting, SEO, and CMS to play a key role in digital content strategy.Key Responsibilities: Write, edit, and publish engaging content for a range of digital platformsOptimise website and blog content in line with SEO best practicesMaintain and update content through the website CMSWork closely with internal teams to plan, schedule and deliver contentSupport the management of social media accountsEnsure consistent brand tone of voice and style across all contentTrack digital performance metrics and report on campaign effectiveness Key Requirements: Excellent copywriting and written communication skillsStrong understanding of SEO principlesHands-on experience with a CMS (e.g., WordPress, Sitecore, Umbraco)Ability to manage multiple projects and deadlinesA proactive, collaborative mindset and strong attention to detailDesirable: experience with social media management, analytics tools, CRM systems, or AI content tools Benefits: Salary of £28,000–£32,000 depending on experienceHybrid working model (3 days in office per week)25 days’ holiday (increasing with service) plus option to buy additional leavePrivate medical insurance, pension, and life assuranceSupportive team culture and ongoing professional development opportunities This is a great chance to develop your career in digital marketing with a well-respected organisation that values creativity, flexibility, and purpose-driven work.Apply now! to take the next step in your marketing career, or call on 07514950292 & elliott@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job Opportunity: Digital Personalisation ManagerLocation: North West England (Hybrid flexibility may be considered)Salary: Competitive + BenefitsContract Type: Full-Time, PermanentAre you a skilled leader with a passion for print and personalisation? We're working with a forward-thinking and dynamic client in the consumer goods space who is looking to appoint an experienced Digital Personalisation Manager to lead the production and delivery of high-quality, customised products.In this pivotal role, you will oversee the end-to-end management of personalised and print-based production processes, ensuring operational excellence, quality assurance, and customer satisfaction. This is an exciting opportunity for someone who thrives in a fast-paced environment, is technically proficient in UV printing and engraving, and is motivated by continuous improvement.Key Responsibilities: Lead and manage the personalisation and print production team, ensuring orders are fulfilled with precision and efficiency.Calibrate and maintain print and engraving machinery to ensure colour and quality consistency.Implement robust quality control standards to maintain brand integrity.Manage stock levels for materials, inks, and supplies.Identify and troubleshoot production issues to minimise downtime and waste.Research and evaluate new techniques, machinery, and software to drive innovation.Collaborate with suppliers to source the best materials and solutions.Provide training and development for staff, promoting a culture of learning and high performance.Oversee workload planning and resource allocation, especially during peak periods.Work alongside senior management and operations to support business goals.Liaise with customer service to address and resolve custom order enquiries or concerns.Remain up to date with industry developments to maintain a market-leading position in personalisation. Candidate Profile: Proven experience managing teams in a print, personalisation, or production environment.Hands-on expertise with UV printing equipment is essential.Strong understanding of workflow planning, KPIs, and performance metrics.Excellent problem-solving skills and mechanical aptitude for machinery maintenance.Confident communicator with an approachable and collaborative leadership style.Well-organised with excellent time management and administrative skills.Adaptable and resilient, capable of managing multiple priorities under pressure.Previous experience using a Warehouse Management System (WMS) is advantageous. This is a fantastic opportunity for a seasoned production leader to make a significant impact in a company that values innovation, customer satisfaction, and operational excellence.Interested?If you have the experience and ambition to take on this exciting challenge, please get in touch today for a confidential conversation.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

A high growth, household name in retail are looking to bring on a Post Production Supervisor to join the Post Production team, working within the in-house Creative team.This is a newly created role, so there is scope to stay on after the initial contract.3 month initial contract, starting asap.£240-300 per day, outside IR35, depending on experience.2-3 days in the HQ, based in Leeds.About the role: Working with the internal Traffic Management and Production teams to manage the fast paced in house Post Production schedule. Responsible for allocating the appropriate edit resource to ensure projects are completed on time. Work with internal stakeholders to collate all assets for a video brief, including; copy, translations and video files.Manage the post-production process; from checking initial brief, gathering footage, copy, translations and any assets needed to deliver the final product. Providing regular updates to production and creative teams on the post-production timeline. Troubleshoot any technical issues that may arise during the post-production process. Ensure that the final product has met the brief, is clear and visually engaging.  About you: Strong post producer experience, can be from agency side or an inhouse team. Retail/FMCG industry experience.Solid understanding of the the technical aspects of post-production, including editing software, sound mixing, and visual effects. A working knowledge of Post Software including Premier Pro and After Effects.Excellent stakeholder manager and highly organised. Must be able to remain calm under pressure and prioritise a changing workload.  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Digital DesignerWarrington£30,000 - £36,000 (DOE)On-Site 5 days a weekFull timeA fast-growing, premium meal-prep subscription brand supplying elite sports teams and health-conscious consumers is looking for a Digital Designer to elevate their digital presence and user experience.About the Role:As Digital Designer, you’ll take the lead on digital design across web, email, paid media, and social channels. You’ll be responsible for maintaining a visually cohesive brand experience while optimising performance across their Shopify-based eCommerce platform.Key Responsibilities: Create engaging digital assets for website, social media, email, and paid ads.Improve website UX and conversion rates through thoughtful design.Ensure brand consistency across all digital platforms.Collaborate with growth, content, and development teams. What We’re Looking For: Proven experience in digital design, ideally within eCommerce, food & drink, or subscription businesses.Proficiency in Adobe Creative Suite, Figma, Miro.Shopify design experience with an understanding of UX/UI principles.Bonus: Front-end development knowledge (HTML, CSS, JavaScript). Benefits: Be part of an ambitious, agile, and collaborative team.Work on exciting projects including a mobile app and subscription platform upgrades.Free meals, on-site parking, staff discounts.Competitive salary and benefits package. Apply now to learn more. This is a unique opportunity to make a creative impact in a high-growth brand.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Do you want to work for a market leading international business?In a role overseeing a large budget and managing a team of executives?With flexible hybrid working and an excellent bonus package? My client is committed to excellence and innovation in the shipping, logistics, and print industries, with a network spanning the UK and the Republic of Ireland. They offer a vibrant, customer-focused environment where your innovative ideas can thrive.They're looking for a strategic and creative Marketing Manager who will: Lead high-impact marketing initiativesDrive lead generation and customer engagementManage significant marketing budgetsSupport franchise partners with tailored campaign assetsOversee the full campaign lifecycle from strategy to execution Key Responsibilities:  Develop and implement multi-channel marketing strategiesManage and execute campaigns for digital platforms and physical storesDrive lead generation and optimise CPL and CPATrack and report on campaign performanceLead and mentor a team of marketing professionals  Essential Skills and Experience:  Proven track record in devising and executing marketing strategiesExperience in managing large marketing budgetsExpertise in lead generation using CRM platforms and analytics toolsStrong knowledge of digital marketing (SEO, PPC, social media, email marketing)Proficiency in Adobe Creative Suite for designing high-quality marketing materialsExceptional communication and leadership skills  Qualifications:  Bachelor's degree in Marketing, Business, or a related field2+ years of marketing manager experienceFamiliarity with HubSpot and Salesforce is a plusStrong analytical and organisational skillsCreative mindset and attention to detail Benefits:  Competitive salary and performance-based annual bonusOngoing professional development and training opportunitiesFriendly and collaborative work environmentOpportunity for career growth within a rapidly expanding company As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Want to work for a rapid-growth tech recruiter?In great city centre offices with extremely flexible hybrid working?And a suite of benefits and incentives including overseas travel?As a Marketing Executive, you’ll play a key role in amplifying brand presence and supporting marketing initiatives.From content creation and social media management to assisting with campaigns and events, you’ll have the opportunity to develop your skills in a fast-paced, high-growth environment.This role is perfect for someone creative, proactive, and eager to learn, with a passion for storytelling and brand building.Key Responsibilities: Content Creation: Develop engaging content for social media, email campaigns, blog posts, and other marketing materials to enhance brand awareness.Podcast Editing: Assist with the editing, production, and promotion of company podcasts, ensuring high-quality audio and engaging content.Social Media Management: Assist in managing company social media accounts, scheduling posts, and tracking engagement to grow our online presence.Campaign Support: Work alongside the marketing team to execute targeted campaigns that drive brand visibility and lead generation.Website & SEO: Support website updates, blog management, and SEO efforts to improve digital presence.Event Coordination: Help organize and promote events, webinars, and networking opportunities that showcase our expertise in cybersecurity recruitment.Market Research: Conduct research on industry trends, competitors, and target audiences to refine marketing strategies.Brand Consistency: Ensure all marketing materials align with the company's tone of voice and branding guidelines.Analytics & Reporting: Track key marketing metrics, compile reports, and suggest improvements based on performance data. What We’re Looking For: A creative thinker with excellent written and verbal communication skills.Strong organizational skills and attention to detail.Familiarity with social media platforms (Mainly LinkedIn.).Basic knowledge of design tools like Canva, Adobe Creative Suite, or similar.A keen interest in marketing, branding, and content creation.Ability to work independently while collaborating with a team.1-2 years previous experience ideally in recruitment or tech sectorsA marketing-related degree is a plus but not required. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

QA Tester – (12 months FTC) -Blackpool  Can you spot a bug from a mile off and love making sure nothing slips through the cracks?Are you confident turning requirements into smart test plans that actually catch issues before users do?Do you get a buzz from improving websites and making sure every release works exactly as it should?The Role: A well-established retailer is looking for a Manual QA Tester to support a major digital transformation project. The focus? Ensuring their website experience matches the high standards customers expect in-store. This is a 12-month contract where you’ll work alongside product, dev, and UX teams to help deliver a new platform and ongoing improvements. This is a hybrid role, you’ll be expected to be in the office near Blackpool 2 days per week.What’s In It for You? Salary up to £35,000 DOEHybrid working – 2 days a week in BlackpoolFlexible workingBonus scheme33 days holiday (includes BH)Pension & life assuranceGenerous staff discountsWellbeing and mental health supportCharities days Key Skills: Solid experience in software testing, ideally in an eCommerce environmentFamiliarity with microservices architecture and tools like JIRAConfident in both QA and UAT processesExperience using TestRail or a similar test management toolAble to interpret requirements and write clear, comprehensive test cases Nice to have: Exposure to CommerceTools or similar platformsExperience in automation testing and web development principlesISTQB Foundation certificate or similar This is a great opportunity to join them as they kick off their next wave of exciting projects. If you're keen to work in a fast-paced, progressive environment - apply now or email your CV to Alicia@forwardrole.comQA Tester – (12 months FTC) -Blackpool  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Cheshire based ecommerce business looking for a strategic and innovative Head of Digital.The Head of digital will be responsible for all digital strategy. This will include performance, CRO, CRM, paid and organic social. The RoleAs Head of Digital, you will be responsible for shaping and executing their digital vision, branding, marketplace and D2C offering. You will oversee the development, integration, and optimisation of digital platforms, tools, and campaigns to drive engagement, efficiency, and growth. This is a high-impact role requiring strong leadership, cross-functional collaboration, and a deep understanding of ecommerce.Key Responsibilities Develop and lead the organisation’s digital strategy aligned with overall business goals.Lead a multidisciplinary digital team.Drive innovation and continuous improvement across all digital touchpoints.Ensure best-in-class user experiences and digital customer journeys.Monitor digital performance and provide actionable insights through analytics and reporting.Stay ahead of digital trends, tools, and technologies About You Proven experience in a senior digital leadership role.Strong track record in developing and delivering successful performance marketing and digital strategies.Deep understanding of digital platforms, UX, content strategy, data analytics, and emerging tech.Excellent leadership, communication, and stakeholder management skills.Commercially minded with a passion for innovation and user-centered design.Experience managing budgets and cross-functional teams. What’s  on Offer A key leadership role at a pivotal time in their digital journey.Collaborative, forward-thinking work environment.Hybrid working – 3 days / week office based£70k + benefits package. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Growth Marketing Manager | B2B Paid Media | $90,000 AUD plus lucrative commission structure | Sydney – walking distance from Central StationThis is one of those roles that doesn’t come around often.Forward Role are working with a rapidly scaling, people-first business (part of a global group with $700m+ turnover) that’s expanding into new international markets—including a major growth push across Australia. They’re looking for a Growth Marketing Manager with serious paid media experience to lead the charge on B2B lead generation at a pivotal time.This is more than a job—it’s your chance to define a marketing function, shape future strategy, and build the foundations for a team under you.What you’ll be doing: Lead paid media strategy across Google Ads, LinkedIn, Meta, and Microsoft AdsOwn and optimise lead generation campaigns focused on high-value B2B funnelsCollaborate with content, design, and sales teams to align messaging and goalsUse data to guide campaign decisions and continually optimise for ROI and CPLOpportunity to widen out your digital skillset and get involved in SEO strategy and coordinate wider digital activity, if you wanted to! What we’re looking for: 3+ years in B2B paid mediaProven track record of managing large budgets and delivering strong ROIHands-on with Google, Meta, LinkedIn & Microsoft Ads; programmatic is a bonusSharp with data—comfortable using tools like GA and LinkedIn AnalyticsSomeone who’s commercially switched-on, proactive, and thrives in fast-moving environments Perks of the role: Huge scope for growth and future team leadershipBacked by a global business but with a startup feelOpportunity to truly own strategy and make a lasting impact in a global reach business This is a brilliant opportunity for a data-driven marketer who’s ready to step into something bigger. If you want to drive growth, shape digital strategy, and be part of an exciting international journey—let’s talk.PLEASE NOTE! The business are not currently in a position to sponsor Visa’s, so please only apply if you are an Australian citizen or have permanent residency.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Paid Media Manager Salary up to £45k York – 3 days in, 2 days home Are you ready to take the lead on large-scale Paid Media campaigns for a fast-growing, international consumer brand?Forward Role are proud to be once again supporting an exciting global business that’s making waves in the ecommerce space, with operations across 150+ countries and a strong presence throughout Europe. They’re known for being innovative, data-led, and deeply passionate about their customers. With a multi-million-pound annual marketing budget, they’re now looking for a Paid Media Manager to take ownership of their core PPC channels – and help shape the future of performance marketing across new territories and platforms. This is a hugely exciting, brand new role that the business has never seen before – are you ready to make your mark?!The role: This is a hands-on and strategic position, where you’ll initially focus on scaling Google Ads and Microsoft Ads activity across 20+ markets. Working closely with the Head of Performance Marketing, you’ll shape and execute best-in-class campaigns, while also getting stuck into emerging channels like Paid Social, Affiliates and Marketplaces as they grow in importance.What you'll be doing: Plan, build and optimise Paid Media campaigns across Google & Microsoft AdsAnalyse campaign performance and adjust to hit key metrics (ROAS, CPA, product margin)Support the Head of Performance Marketing in growing out the wider acquisition mix, across Paid Social & AffiliatesRun A/B tests and uncover new growth opportunitiesStay on top of industry trends and bring fresh ideas to the teamSupport wider performance marketing efforts as the channel mix evolvesPlay a key role in scaling paid activity across 20+ international sites What we're looking for: Strong hands-on experience with Google Ads (Search, Shopping, etc.) – either in-house or agency sideA commercial mindset – you understand the importance of return on ad spendExperience or exposure to other paid channels like Paid Social is a bonusAnalytical thinking – confident working with large data sets and turning insight into actionSomeone proactive, curious, and excited by working in a fast-moving, high-growth business The perks: Hybrid working (3 days onsite) in a newly refurbished HQOnsite café, gym, physio & barGenerous staff discounts across premium consumer goodsMental health support, EAP & access to 30+ qualified MH first aidersGreat culture, relaxed dress code, and regular socials This is a fantastic opportunity for a performance-driven marketer to join a brand that invests in its people and its platforms. If you're ready for a new challenge and want to make your mark on a global scale — let’s chat.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Customer Insight AnalystSouth Manchester - HybridForward Role are excited to be working with a customer focused business in South Manchester, who are looking for a commercially minded Customer Insight Analyst with a strong focus on customer behaviour and churn analysis to join a growing, insight-driven digital business. This is a unique opportunity to use data to genuinely shape and influence strategic decisions across a diverse product portfolio. As the Customer Insight Analyst, your core focus will be digging into customer behaviours, what drives them, what keeps them engaged, and what makes them leave. You’ll turn this data into practical, actionable insights that can be clearly communicated to a range of stakeholders across marketing, product, and leadership teams. Your work will directly inform initiatives to boost customer engagement, improve retention, and optimise overall business performance.Role & Responsibilities: Analyse performance and customer behaviour data to uncover actionable insights.Identify churn patterns and provide data-backed recommendations for improving retention.Bring data together from various sources to provide a holistic view covering CRM, Digital Platforms etc.Build reports, dashboards, and visualisations that clearly communicate trends and opportunities.Partner with cross-functional teams to drive data-led decisions across marketing, product, and customer success.Design and execute A/B tests to evaluate new initiatives and use statistical analysis and predictive models to forecast trends and identify growth opportunities. Skills & Experience Experienced Customer Insight or Marketing Analytics Specialist with a passion for insightsExperience working with subscription-based models is desirable, but not essentialAbility to interpret complex data, identify trends/opportunities and communicate practical and actionable recommendationsSQL skills and comfort working with large datasets from varied sources.Data visualisation experience - Power BI or other toolsFamiliarity with churn analysis, customer lifecycle metrics, and retention strategy.Strong communication skills – you can explain data insights to both technical and non-technical audiences.A proactive mindset and genuine curiosity about user behaviour and business impact. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Digital Marketing Executive – B2B Tech & IT Services Location: Bolton Salary: £29,000 - £35,000+ (DOE) Plus Excellent BenefitsLooking to take your digital marketing career to the next level?Want to make a real impact in a fast-paced, supportive environment where your ideas matter?We’re partnering with a growing B2B technology company specialising in IT Services, Cybersecurity, Cloud Solutions, and ERP. As they continue to expand, they’re looking for a Digital Marketing Executive to join the team and help elevate their digital presence across all platforms.This is a fantastic opportunity to join a thriving SME with a reputation for quality, innovation, and exceptional customer service, where you’ll have real ownership, creative input, and the chance to grow your skills in all areas of digital marketing. What You’ll Be Doing As The Digital Marketing Executive: Planning, delivering, and analysing multi-channel digital marketing campaignsManaging content across digital platforms, including websites, blogs, email, and social mediaOptimising website performance through SEO, CRO, and ongoing content updatesOverseeing our campaigns to drive customer acquisition through a full funnel approach including acquiring new customer leads via PPC and Paid SocialOverseeing and collaborating with a third-party digital marketing agency supporting with campaigns and digital channelsDeveloping engaging content to support lead generation, brand awareness, and customer engagementMonitoring campaign performance and creating insightful reports using analytics toolsSupporting wider marketing activities including events, email campaigns, and paid advertising You’ll Fit Right In If You: Have proven experience in a digital marketing role, ideally within a B2B environmentAre proficient with SEO, Google Analytics, WordPress (or similar CMS), and email platformsAre confident creating written and visual content for various channels (blogs, social, web, email)Are comfortable using tools like Canva, Adobe Creative Suite, or video editing platformsCan manage your own workload, bring creative ideas to the table, and work well in a collaborative team ✨ What You’ll Get Competitive salary with regular reviewsComprehensive benefits package, including: Pension schemeGenerous holiday allowanceHealth and wellness initiativesOngoing professional development and training opportunities Supportive and inclusive culture: recognised as an SME Culture Leader in the UKModern office environment with on-site facilities including an onsite Chef!Regular team socials and company eventsRecognition and reward programmes to celebrate your achievements As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Content & PR Executive – B2B SaaS (Flexible / Hybrid Role) Greater Manchester | Full-time or Part-time | Hybrid (2 days in office)Are you looking for a flexible role that works around your life—not the other way around?A fast-growing B2B SaaS company in the technology sector is seeking a Content & PR Executive to support its ambitious marketing and brand growth plans. Whether you're after part-time or full-time hours, this hybrid opportunity offers the flexibility to make work fit your schedule. About the RoleYou’ll create compelling content across digital and print platforms—from blog posts and press releases to whitepapers, podcasts, and social media. You’ll play a key part in shaping the brand voice and driving lead generation, website traffic, and revenue through strategic storytelling. What you’ll be doing as the Content & PR Executive: Producing high-impact content for blogs, press releases, case studies, and moreManaging the social media calendar and monitoring trends and competitor activitySpotting PR opportunities and supporting media outreachCollaborating with marketing and sales teams to deliver lead-generating campaignsHelping define and develop a consistent and engaging brand voice ✅ What We’re Looking For: Experience creating B2B content that supports lead generation and campaignsExcellent writing skills with creativity, clarity, and attention to detailA background in SaaS or other fast-paced, commercial environmentsProactive, self-motivated, and highly organised Bonus Points Marketing-related degree or qualifications (e.g. CIM)Familiarity with PR, podcasts, AI tools, or video content Why Join Us? Flexible working hours (part-time considered)Hybrid working – 2 days a week in our Greater Manchester officePurpose-driven business with a strong focus on social and environmental impactInclusive culture and a commitment to employee wellbeing As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Junior BI and Data Developer – Power BI | Python | SQL - Manchester  Are you looking to break into the world of data? Looking for a business that will train and support you every step of the way? Confident in your ability to communicate with stakeholders and senior staff across departments?   A well-established retail brand is looking for a Junior BI / Data Developer to join their team. This is a great opportunity if you are looking for your first grad role or have always been looking for a chance to develop in the data space. The company offers plenty of room for growth and has continued to thrive year after year. What’s in it for you? Salary up to £30,000 DOE + bonus Benefits including life insurance, employee rewards, free onsite parking, wellbeing support + more Hybrid working from the Manchester office Social activities + retail discounts + more Paid training opportunities What they’re looking for? Degree in relevant field- economics, business, maths, computer science etc Passion for data and development Exposure to or interest in the Microsoft stack Experience with SQL, Power BI or Excel is highly sought after Clear communicator with the ability to present to Senior level and across departments The role: You’ll work closely with the Senior Developers and focus on frontend BI work. This role focuses on developing reports in Power BI and supporting the Group Data Team in maintaining a reliable and efficient data platform. With ongoing training and development, the aim is to grow this role into a Data and BI Developer capable of independently managing reporting needs across various departments and stakeholders. This a x2 stage process and interviews are commencing next week, APPLY now or email your CV to alicia@forwardrole.com *Please note you must have ILTR status in UK and the role cannot offer sponsorship* Junior BI and Data Developer – Power BI | Python | SQL- Manchester  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Job Title: Digital Campaign Marketing ExecutiveSalary: Up to £30,000 (10% Bonus Available)Location: Altrincham (2 days a week in office) We are looking for a driven individual with a sharp mind and a desire to excel and grow within an expanding Digital Marketing team focused in the Tech Industry.This B2B Digital Campaign Marketing Executive Position requires multi-channel experience, however an emphasis on the PPC channels is paramount. We are looking for someone with experience of owning and running campaigns, capable of analysing performance and recognising where adjustments will need to be made.What You’ll Do: Take ownership of various Digital channels, driving performance and optimising campaigns to meet key objectives.Create and manage paid digital campaigns that generate leads, increase website traffic, and align with our overall marketing strategy.Analyse campaign data to provide actionable insights and recommendations for continuous improvement.Collaborate with cross-functional teams to design targeted marketing initiatives.Focus on producing outstanding and meaningful content that ads value to company brand. What’s on offer: 25 days of annual leave, plus birthday, plus bank holidays, with the option to purchase an additional 3 days. If you are interested and would want to find out more information, then Apply Now and I’ll be in touch with Full Job Spec.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Business Development Manager – IT & Cybersecurity SolutionsBolton (Hybrid Working Available) £40,000 – £45,000 base + Uncapped Commission Exciting Opportunity to Join a High-Growth IT Solutions ProviderAre you a driven IT sales professional looking to take your career to the next level? We’re partnering with a fast-growing IT services company that’s expanding their commercial team and looking to hire two experienced Business Development Managers. This is a chance to join a high-performing, supportive team within a thriving SME that's making waves in the IT, cybersecurity, and ERP space.As a Business Development Manager, you'll be focused on winning new business, owning the full sales cycle, from prospecting to closing and working closely with marketing and delivery teams to offer clients tailored, high-impact solutions.What You’ll Be Doing Identify and win new business opportunities across IT services, cybersecurity, and ERP systemsManage the full sales cycle: from lead generation and first contact through to deal closeBuild and maintain a high-value pipeline and consistently meet or exceed sales targetsDeliver compelling product demos and presentations to C-level stakeholdersCollaborate with internal teams on proposals, solutions, and marketing-driven campaignsStay close to client needs and act as a trusted advisor throughout the sales processReport on pipeline activity and performance directly to the Head of Sales What We’re Looking For Proven B2B sales hunter with a track record of closing new business, ideally in IT services, ERP or cybersecurityStrong consultative sales approach and the confidence to engage senior decision-makersHighly motivated, target-driven, and able to work independentlyExcellent communication and negotiation skillsStrong organisational ability to juggle multiple opportunitiesFamiliarity with CRM platforms and disciplined pipeline managementA proactive learner who is comfortable picking up new products and technical knowledge Why Join? Uncapped commission and clear earnings potentialJoin a growing tech business with strong client demand and ambitious growth plansWork alongside a supportive leadership team who value initiative and resultsThe opportunity to make a visible impact in a high-growth SME setting As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Paid Media | PPC & Paid SocialSenior Leadership RoleManchester (Hybrid)Salary £70- £75k + Bonus & Long Term Incentive PlanJoin a multi-award-winning digital agency on a high-growth trajectory! Forward Role are working exclusively with this award-winning digital agency to hire a Head of Paid Media to lead and scale their Paid Advertising function. They are looking for someone driven and hungry for growth! This is a unique opportunity to shape strategy, drive growth, and play a pivotal role in the leadership team for an agency who are experiencing exceptional success.Overseeing a team of 6 as Head of Paid Media, you'll lead the team, as well as being a major part of the senior leadership team. Working with a number of high- profile Ecomm & Retail brands, this agency are at the top of their game when it comes to driving client performance.The role: Own and manage the Paid Advertising function with full P&L responsibilityOversee the teams to develop, execute, and optimise multi-channel paid strategies (Google Ads, Meta, TikTok & more)Lead, mentor, and grow a team of Paid Specialists, Account Managers & ExecutivesWork closely with clients to drive results and build long-term partnershipsStay ahead of industry trends, driving innovation and thought leadership across the team and the whole agencyContribute to new business development, pitching and upselling services Requirements: Proven PPC experience, with a number of years in a leadership role within an agencyStrong team leadership & development experienceProven track record of successful paid campaigns across multiple platforms goes without sayingExpertise in analytics, forecasting & budget managementExceptional communication & client relationship skillsA proactive, commercial mindset with a passion for growth Why join the agency? Senior leadership position with high impact & responsibility across the agencyCompetitive salary & benefits package, including a Long-Term Incentive Plan26 days holiday + extra 3 days at ChristmasHybrid workingCareer development, mental health support, team socials & more! Ready to lead a high-performing Paid Advertising team and shape the future of a fast-growing agency? Apply now and take the next step in your career!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Marketplace ManagerLocation: Bolton- 4 days in the office, 1 working from homeSalary: Up to 40k DOEDo you have a passion for sports? Do you have experience managing Amazon accounts? I am partnering with a consumer goods business, based in Bolton, who are seeing significant growth within their industry at the moment, and due to this growth, are looking to add a Marketplace Manager to their growing team.You will be responsible for managing the day-to-day operations of the business' Amazon accounts, with a focus on driving content and sales within the EU market.Responsibilities will include: Create and optimise product listingsPerform competitor analysisMaintain sales catalogues including updating/removal of product specificationsProvide content updates to the channels including imagery To be considered for this role, you must: Have previous experience managing Amazon accounts, preferably Amazon FBAHave a strong attention to detailPossess strong communication skills both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Ecommerce Executive- German speakingLocation: Bolton- 4 days office based, 1 day working from homeSalary: Up to 35k DOEDo you have a passion for sports? Do you have ecommerce experience, preferably within a fast-paced environment? I am partnering with a consumer goods business, based in Bolton, who are seeing significant growth within their industry at the moment, and due to this are looking to add an Ecommerce Executive to their team.You will be responsible for day-to-day website management, reviewing the customer journey and developing user experience. As the business continues it's growth, you will be instrumental in helping the business expand their presence in the EU.Responsibilities will include: Own and manage 5 websitesVisual merchandising on the site including product uploads and product optimisationConducting competitor analysis Review and analyse on site performance and key metrics including AOV, CVR and revenueWork closely with the wider marketing function to develop effective campaigns to drive website conversions To be considered for the role, you must: Have previous experience within ecommerce, ideally 2-3 yearsBe fluent in GermanBe competent with analytical tools including GA4 or similarPossess strong communication skills both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

LMS Support Consultant– fully remote – up to £35,000 DOE Got experience working with Learning Management Systems?Want to join a growing business with impressive staff retention?Looking for remote, flexible work with room to grow?I’m working with an established SaaS business in the Learning & Development space, they’re looking for a customer-centric LMS Support Consultant to join their growing team. As an LMS Support Consultant, you’ll be the link between the product and the people using it—making sure new customers get off to a great start, offering hands-on support along the way, and helping them get the most out of the system with tips, training, and best-practice advice.This is a fully remote role that gives you loads of flexibility, the freedom to work independently, and the chance to be part of a friendly, supportive team—while helping clients get the most out of a top-notch learning platform.What’s in it for you? Early finish Friday£££ towards L&D opportunitiesFully remote workingFlexible hours24 days holiday + bank holidaysPaid time off over Christmas & New Year4% employer-matched pension schemeQuarterly socials What they’re looking for: Previous experience in LMS implementation, technical support, or customer success.Familiarity with LMS platformsComfortable working cross-functionally and in collaboration with internal stakeholdersOrganised and self-motivated with the ability to manage multiple projects and clients simultaneouslyConfident delivering both one-to-one and group training sessions, virtually or in-personStrong problem-solving skills and the ability to communicate technical ideas clearly Nice to have: Experience with support ticketing tools (HubSpot, Zendesk, etc.)Knowledge of SCORM, xAPI, or other e-learning standardsExperience in SaaS or L&D environment What your day to day will include: Take the lead on onboarding new LMS clients—guiding them from kickoff through to go-live with confidence and careSet up and tailor client LMS platforms—this could include branding, permissions, user roles, and integrations based on their needsWork closely with product, project, and dev teams to make sure each implementation runs smoothly from start to finishRun friendly, informative training sessions and put together helpful guides to support users in getting the most out of the platformTroubleshoot issues and offer expert advice where neededBe the main point of contact for anything LMS-related—answering questions and resolving issues quickly and clearlyContinuously look for ways to improve the support experience and feed insights back into the product teamKeep on top of the latest in learning tech and eLearning trends to bring fresh thinking and top-tier support to the table If you're passionate about creating exceptional client experiences, enjoy working in a tech-forward environment, and have a keen interest in the learning space, this could be the ideal next step in your career.APPLY now or email Alicia@forwardrole.com for more informationAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job Ad: UX Contractors (North West – Hybrid Working)About the Role: We are looking for talented UX Contractors to join one of our key clients on a hybrid working model. Based in the North West, you will have the flexibility to work remotely while collaborating with our Manchester-based design agency. This is an exciting opportunity to work on diverse projects, shaping user experiences that make a real impact.Key Responsibilities: Conduct user research and usability testing to inform design decisions.Create wireframes, prototypes, and high-fidelity UI designs.Collaborate with product managers, developers, and stakeholders to enhance user experience.Apply UX best practices to improve usability, accessibility, and engagement.Work within agile teams, iterating designs based on user feedback and data.Ensure consistency in design systems and branding across digital products. Qualifications & Experience: Proven experience as a UX Designer, UX Researcher, or similar role.Strong portfolio showcasing UX design projects.Proficiency in tools such as Figma, Sketch, Adobe XD, and usability testing platforms.Experience conducting user research and translating insights into actionable designs.Familiarity with agile development processes.Excellent communication and stakeholder management skills.Must be based in the North West or able to commute occasionally to Manchester. Why Join Us? Flexible hybrid working model.Exciting projects with a leading design agency.Opportunity to work with a talented and innovative team.Competitive day rates based on experience. If you’re a passionate UX contractor looking for flexible work with a forward-thinking agency, we’d love to hear from you Other considerations Outside IR356 month contract If you’re a passionate UX contractor looking for flexible work with a forward-thinking agency, we’d love to hear from youAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Brand Manager£50k - £65kLiverpoolForward Role are working with one of the most exciting athleisure brands on the market right now to recruit a Senior Brand Manager.They are a cutting edge, fashion forward brand that covers fashion, sport and outdoor wear.Reporting to the Marketing Lead, this role will play a pivotal role in shaping the brand’s presence in the marketplace.This role is perfect for a strategic thinker who can identify consumer needs and position products and campaigns to serve them effectively.A few reasons why you should apply: Outselling the one of the most well-known, global sports brands, in apparel, week on weekHigh growth – achieved what one of their competitors did in 10 months, in 2 monthsOpportunity to work with a best-in-class marketing team including a senior leader who is ex adidasProgression opportunities - If you’re ambitious, then sky is the limit in this business!Fantastic benefits including 26 days holiday, free onsite gym & free parking  Key Responsibilities: Develop and implement brand marketing frameworks.Craft and execute 360-degree marketing campaigns (creative, messaging, communications, and point of sale).Monitor marketing trends and analyse competitive products in the marketplace.Maintain and enhance brand tone of voice and positioning.Serve as the key marketing point of contact for cross-functional teams.Lead the marketing go-to-market (GTM) process and support new product flows.Plan and execute brand and channel campaigns.Ensure alignment with the overall marketing strategy while collaborating with the wider team.Manage brand marketing reporting, tracking KPIs within the established frameworks. Requirements: In-depth knowledge of marketing, including advertising, market research, consumer behaviour, and marketing analytics.3-5 years of experience in a similar role.Experience working for a sports or clothing brand is preferred.Self-motivated, positive, and a problem-solver.Strong ability to build and maintain cross-functional relationships.Proven track record of executing 360-degree marketing campaigns.Highly organized, with the ability to manage multiple campaigns simultaneously.Excellent communication skills. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: Digital Trading ExecutiveLocation: Trafford- hybridSalary: Up to 29kWe are working with a leading omni-channel retailer, based in Trafford, who are looking for a Digital Trading Executive to join their fantastic team. This role will be pivotal in executing the trading and on-site visual merchandising strategies, ensuring effective stock management supporting with the seasonal trading calendar. This role will suit someone who is data driven, adaptable and used to working within fast-paced retail environments. What will you be doing? Taking responsibility for the product navigation journeyManagement of the product upload processDay-to-day management of the products on-siteMonitoring sell-through and active management of in-season stock levelsReport on product and trading performance Creation of range plans  Requirements for the role include: Previous experience within a digital trading role, ideally minimum of 2 yearsBe data drivenProficiency in MS ExcelPrevious experience within a fast-paced environmentAbility to show initiative and be a self-starter As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job title: eCommerce Marketing ManagerLocation: Manchester- HybridSalary: Up to 50k plus excellent company benefitsForward Role are partnering with a growing tech business who are looking for an eCommerce Marketing Manager to join their team. This is a brand new role for the business and will be instrumental in delivering YoY revenue growth and driving business performance. You will be working closely with internal teams to help refresh and enhance the user experience, with a focus on increasing revenue and customer retention. What will you be doing? Develop and execute strategies to achieve YoY revenue growthDrive initiatives to increase renewal ratesConduct data analysis to identify under-performing website pagesWork closely with internal teams to implement new initiatives and strategies to help improve UI/UX and conversionsCarry out A/B testing, personalisation and SEO to boost page performanceTrack, measure and evaluate website performance and customer behaviour Requirements for the role include: Previous experience within a similar role, ideally 2-3 yearsProficiency in GA4 and any other analytical toolsStrong understanding of eCommerce platforms and conversion funnelsStrong project management skills As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Data Engineer - Runcorn - £80K A growing manufacturing business in Runcorn is looking for a Senior Data Engineer to join their team. You’ll design and optimise data pipelines, ensuring efficient data flow across the business. Working closely with the wider business, you'll ensure their data warehouse efficiently delivers high-quality insights. The role also offers fantastic career progression, with the potential to move into a Head of Data Engineering role in the futureWhat's in it for you?  Salary up to £80,000 + bonus Health and wellness benefits Hybrid working from Runcorn Company discount on their products + much more  Key Responsibilities Develop and maintain ETL/ELT data pipelines using Python and SQL.Work with enterprise-level cloud platforms, ideally GCP (BigQuery, Airflow, Cloud Functions).Integrate APIs and process data from multiple sources.Design and optimise data warehouses and reporting systems.Build reports and dashboards using tools like Tableau or Power BI. Required Skills Strong experience with Python and SQL for data manipulation and automation.Expertise in cloud platforms, particularly GCP or similar enterprise-level cloud environments (AWS /Azure)Solid experience with data warehousing and ETL/ELT processes.Familiarity with APIs and data processing.Experience with Tableau or Power BI for dashboard/reporting. If you're an experienced Data Engineer with the skills to drive data solutions and are looking to join a business with huge career progression, APPLY NOW or email alicia@forwardrole.com*Please note sponsorship cannot be provided for this role*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

QA / Manual Tester - Manchester (hybrid) A well-established fintech company with over 30 years of experience in delivering innovative solutions within the finance industry. Known for their commitment to cutting-edge technology, they continue to drive success across global markets. They are looking for a talented Manual Tester to join their team in Manchester and play a key role in maintaining the high standards of quality within their software applications.What’s in it for you: Competitive salary of £32,000 - £38,000 depending on experience.Hybrid working model – 3 days a week in the stunning Manchester city centre office.Private Health and Life InsuranceGenerous holiday allowance with an option to buy or sell days.Retail discounts and childcare vouchersPlus, more excellent benefits designed to support your wellbeing and work-life balance. Skills/ Experience: Minimum of 2 years’ experience in manual testing within an Agile environment.ISTQB Foundation Level certification (or equivalent).Solid knowledge of testing methodologies and best practices.Experience in the finance industry, with knowledge of trading systems and financial software being highly desirable.Attention to detail and a commitment to delivering high-quality software.Excellent communication and documentation skills.Ability to thrive in a fast-paced Agile environment. The successful candidate will be responsible for performing manual testing on financial software applications, ensuring that all functional, security, and performance requirements are met. You'll be working closely with developers, business analysts, and product managers in an Agile environment to ensure the delivery of top-tier software for the finance and trading sectors.Key Responsibilities: Conduct manual testing of financial software applications, ensuring functionality, performance, and security meet business requirements.Collaborate with cross-functional teams including developers, business analysts, and product managers to understand project requirements and contribute to project planning.Create, document, and execute detailed test plans, test cases, and test scripts.Report, track, and resolve defects in a timely manner, ensuring minimal impact to project timelines.Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to help drive efficient delivery of software.Ensure testing is compliant with industry standards and financial regulations.Improve testing practices and contribute to enhancing testing processes and productivity.Perform regression, integration, functional, and user acceptance testing (UAT). If you are excited to work for a well-established fintech business with a strong reputation in the industry and are looking for a business that will encourage you to develop and upskill, APPLY NOW or email alicia@forwardrole.com*Please note you must have lived in the UK for at least 4 years and have permanent UK residency due to the nature of the business. No form of sponsorship can be provided for this role* As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Customer Experience Manager South Manchester - HybridUp to £70,000 Be part of a dynamic and customer-focused environmentEnhance customer experiences and drive business improvementsPlay a key role in shaping customer experiences and business successConnect strategy, technology, and marketing to deliver real impactEnjoy opportunities for growth and professional development. Forward Role are working with a dynamic business looking for a Customer Experience to act as the voice of the customer, ensuring their needs are understood and prioritised across the business. You’ll collaborate with teams across Sales, Marketing, and Technology to optimise customer journeys, improve engagement strategies, and support business growth.Role & Responsibilities: Contact Strategy Planning - Design and implement multi-channel contact strategies that enhance customer engagement, drive retention, and ensure consistent and personalised communication throughout the customer lifecycle.Customer Advocacy – Represent the voice of the customer, ensuring their needs drive business decisions.Cross-Functional Collaboration – Work closely with Sales, Marketing, and Technology teams to align processes, strategies, and solutions.Business Requirements & Process Enhancements – Define, document, and support system and workflow improvements.Customer Journey Mapping & Analysis – Analyse and optimise the end-to-end customer journey, identifying key touchpoints for improvement using data-driven insights.Customer Feedback Management – Implement effective systems to gather, analyse, and act on customer feedback to enhance service quality and satisfaction.E-Reputation Management – Monitor and manage the company’s online reputation, ensuring positive customer perceptions and addressing issues promptly.Issue Resolution – Lead efforts to resolve customer issues efficiently, collaborating with cross-functional teams to ensure timely solutions.Customer Research & Persona Development – Conduct in-depth customer research to develop personas and tailor experiences to diverse client needs.Root Cause Analysis – Identify the underlying causes of customer issues and implement preventive measures to enhance satisfaction.Customer Satisfaction Metrics – Establish and track key performance indicators (KPIs), providing regular reports and actionable insights.Compliance & Ethics – Ensure all customer experience initiatives align with industry regulations, compliance standards, and ethical guidelines. Skills & ExperienceEssential Experience: Customer Journey Mapping, Contact Strategy Planning, Sales & Service Enablement Alignment, CSAT & NPS, VoC program, Customer Persona building  Experience in a Customer Experience, Business Analyst, or similar role.Strong understanding of customer journey mapping and engagement strategies.Excellent communication and stakeholder management skills.Analytical mindset with the ability to turn data into meaningful insights.Ability to work collaboratively and influence positive change.A proactive approach to problem-solving and continuous improvement.   As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Test Automation Engineer | WebDriverIO | ManchesterLocation: Hybrid (3 days in the Manchester office) Salary: £55,000 per annumAre you an experienced Test Automation Engineer with a passion for driving quality in web and mobile applications?Do you have strong experience with WebDriverIO or Playwright?Are you looking for a company that offers exciting learning and development opportunities to further your career?We have an exciting opportunity for a Test Automation Engineer to join a well-established business in the fintech sector, with offices across the UK. With over 30 years of success, this company is looking to expand its team and is seeking an individual to help enhance and evolve their automation testing practices.What’s in it for you: Salary of up to £55,000Hybrid working model: 3 days in their stunning Manchester city centre office, 2 days remoteComprehensive private health & life insuranceGenerous home office setup allowance to ensure you're equipped for successCompetitive holiday allowance, with the option to buy/sell holidaysAccess to retail discounts, childcare vouchers, and other great perks Key Skills and Experience: Proven experience in test automation, including writing automated test scripts using JavaScript or TypeScriptSolid experience with WebDriverIO or Playwright for browser-based testingHands-on experience with Selenium or Appium for mobile application testingStrong understanding of CI/CD processes and tools like GitHub ActionsBackground in testing web and mobile applications, with minimal API testing requiredKnowledge of automated testing strategies for React-based projects is highly desirableAbility to work independently and as part of a collaborative team in a fast-paced environment This is an exciting opportunity to join an established company that values innovation and quality. You’ll be an integral part of the team, working on cutting-edge projects in a collaborative environment. Interviews for this role will be kicking off soon, so don’t wait – apply now!How to Apply: If you're ready to take your career to the next level with an industry leader, please submit your CV to Alicia@forwardrole.comPlease note: Due to the nature of the role, candidates must have lived in the UK for at least 5 years. Unfortunately, we are unable to offer sponsorship for this role. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Are you ready to fast-track your career with an amazing opportunity? Join an innovative and fast-growing organisation as the Social Media Lead, where you’ll lead the socials to drive real results This is a chance to lead from the front, transforming the in-house content studio into a powerhouse of creativity and impact!If you’re:Ambitious ✅Commercially savvy ✅Eager to make a tangible difference ✅Send your CV to ariana@forwardrole.comto find out more information.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

DevOps Engineer (Junior/Midlevel) – Manchester | AWS | Kubernetes | Terraform Are you passionate about cloud infrastructure and DevOps?Does your current role lack training and development opportunities?Want to join a business that can grow your career?A leading Fintech business in Manchester is looking for their next DevOps Engineer. This is an exciting opportunity to join a growing business with a huge market presence. This role will offer you the chance to upskill, and the business is passionate about continuous development. You’ll collaborate closely with the development team to manage and scale their microservices infrastructure.What’s in it for you? Salary up to £60,000Hybrid working from their stunning Manchester city centre officeTraining and development opportunitiesPrivate health and life insurance£££ towards your home working set-upGenerous holiday allowance with the option to buy/sell themRetail discounts, childcare vouchers, and more Key Skills: AWS or other cloud infrastructure (ideally certified)KubernetesTerraformLinux (desirable) The Right Candidate: Open to interviewing candidates from Junior to Midlevel for this roleHappy to consider software developers or infrastructure engineers with a strong cloud infrastructure background who are excited to start a career in DevOpsLooking for someone who is bright, with the right attitude, and excited to upskill and work with new technologies If you’re passionate about cloud infrastructure and are are ready for your next challenge... APPLY NOW or email alicia@forwardrole.com. Please note: This role cannot offer sponsorship, and candidates must be based in the Northwest. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Business Systems Manager | ManchesterAre you a Systems expert with the likes of Oracle, SAP, D365 or similar? Excited to join one of the UK’s fastest growing ecommerce businesses? Looking to take control of internal IT Systems and help drive innovation? A large ecommerce business in Swinton is looking for a Business Systems Manager to join their growing team. This is an exciting opportunity to take charge of the businesses systems alongside managing an IT Support Technician to ensure seamless operations across the business. They've gone through a period of rapid growth which is set to accelerate in 2025, making this the perfect time to join them...What’s in it for you? Up to £50,000 DOE Opportunity to work for one of the UK’s fastest growing businessesEnhance holiday allowanceFree onsite parkingSocial events/ activitiesFlexible start/ finish times + more The Role: Act as the main point of contact for any business systems issues, faults or upgradesMonitor system performance, troubleshoot issues, and implement proactive measures.Collaborate with third-party providers for support and development of key systemsProvide technical support and training and serve as the expert key business systems.Oversee system administration, upgrades, and ensure software security and compliance.Manage and provide 1-1s for their internal IT Support Staff About You: Experience in managing business systems and software, preferably in retail or e-commerce.A solid understanding of business workflows and how technology can enhance them.Demonstrated ability to manage technology projects from selection through to optimisation.Experience in team leadership and delivering end-user training.Familiarity with Sage 200, Linnworks, or Peoplevox would be advantageous.Any previous experience working with platforms such as Oracle, SAP or D365 etc to demonstrate your ability to manage various systems would be great to see.  If you think you’re the Systems master they are after, APPLY now or email your CV to Alicia@forwardrole.com for more information...*Please note that this role is 5 days on site and you must have the right to work in the UK*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

IT Systems Support Technician Salford / 5 days on site – flexibility to choose start and finish times £32,000 + benefits including 33 days holiday Are you an experienced IT Systems Support Technician with strong problem-solving skills?Do you thrive in a fast-paced e-commerce environment?Can you help a growing company maintain smooth IT operations? Forward Role is excited to be supporting a thriving retailer based in Salford that are looking for an IT Support Technician to join their team, they’ve grown incredibly over the past couple of years and have awards to show for it!Role Responsibilities: Act as the first point of contact for technical issues and user inquiries. Resolve problems or escalate unresolved issues to higher-level support.Provide hardware support for PCs, Macs, handheld devices, printers, and networking, including configuration and repairs.Set up and maintain workstations.Monitor system performance, troubleshoot issues, and implement preventative measures.Document issues and resolutions for future reference and feedback.Liaise with third-party providers for second- and third-line support.Perform system administration, upgrades, and maintenance.Take a proactive approach to IT security and regulatory compliance. Key Skills/Experience: Proficient in IT support for various business systems, ideally in retail or e-commerce.Strong analytical and problem-solving skills.Excellent interpersonal and communication skills.Ability to train end-users, both in groups and one-on-one.Experience with Sage 200, Linnworks, or Peoplevox is advantageous but transferable skills from other systems are welcome.Experience with hardware support, system troubleshooting, and IT security. This role is 5 days on site in their stunning Salford office, you will get flexibility to choose your start and finish times.This is the perfect opportunity for an IT Support Technician who is looking for an exciting challenge within an expansive business. If you're on the market for a new role in 2025 and want to be part of an innovative team, I want to hear from you!*Please note this role will not offer sponsorship and you must already be based in the UK.APPLY now or email your CV to: Alicia@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

IT Manager | Manchester | onsite Are you an expert with business systems?  Ready to help shape the future of a leading retailer? Confident leading a team of IT Engineers and supporting with 3rd party vendors?A large retailer in Manchester is looking for their next IT Manager. This is an exciting opportunity to come in and head up the management of key business systems and lead a small, dedicated IT support team to ensure seamless operations across the business. They've gone through a period of rapid growth which is set to accelerate in 2025, making this the perfect time to join them.What’s in it for you? Up to £55,000Opportunity to work for one of the UK’s fastest growing businessesEnhance holiday allowanceFree onsite parkingSocial events/ activitiesFlexible start/ finish times + more The Role: Monitor system performance, troubleshoot issues, and implement preventative measuresLiaise with third-party providers for support and development.Provide technical support, training, and act as the subject matter expert for key platformsOversee system administration, upgrades, and ensure software security and compliance.Provide management and support to a small team of IT Technicians About you: Experience managing business systems, ideally in retail or e-commerce.Strong understanding of business workflows and leveraging technology for improvement.Proven ability to manage technology projects from selection through to optimisation.Experience in team leadership and delivering end-user training.Familiarity with Sage 200, Linnworks, or Peoplevox would be a bonus! Interviews are taking place as we speak, so APPLY now or email Alicia@forwardrole.com for more information*Please note that this role is 5 days on site, and you must have permanent UK residencyAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.