Marketing.

I’m working with a fast-growing, purpose-driven client in the clean energy and transport space who are on the hunt for a dynamic Interim Marketing Manager to step in at a pivotal moment. With their B2C lead heading off on maternity leave and their B2B manager moving on, they need a hands-on, mid-weight marketing pro who can hit the ground running and drive impact across both B2B and B2C audiences. The Role This is a roll-your-sleeves-up kind of gig. You’ll be the engine behind digital campaigns, content creation, event strategy, and brand amplification—especially in the B2B space. Think fleet operators, property developers, and site partners. But if you’ve got B2C chops too, even better. HubSpot experience? Big plus. Key Responsibilities Lead B2B marketing initiatives to attract new site partners and engage heavy fleet users Own digital campaigns, social media, website content, case studies, and award entries Support B2C efforts including CRM, product launches, and campaign execution Deliver PR and thought leadership that positions our client as a market leader in EV and clean transport Drive creative site launch campaigns with external PR and production teams Manage presence at major industry events—think exhibitions, fringe activations, and speaking slots Build killer sales enablement tools: decks, case studies, digital assets Collaborate across teams to ensure consistent messaging and storytelling Conduct market and stakeholder research to inform strategy and outreach Who We’re Looking For You’re a practical, ideas-led marketer who thrives on making things happen. You know how to turn strategy into action, and action into results. You’re confident across digital, content, events, and CRM—and you’re not afraid to get stuck in. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

✨ Group Content Writer ✨ Hybrid Working (3 days in office) Manchester based £35,000 - £40,000What’s in It for You: Hybrid working - up to 2 days from home 22 days holiday (plus bank holidays), rising with service Contributory pension scheme Exclusive employee perks & retailer discounts Wellbeing studio and support Free parking & Cycle to Work scheme Creative, collaborative team culture with career growth opportunitiesStep Into the World of Luxury StorytellingImagine writing for a group of prestigious luxury brands in one of the most sought-after markets. This isn’t just content writing- it’s your chance to craft words that inspire, influence, and bring design excellence to life.As the Group Content Writer, you’ll blend storytelling with strategy, shaping how customers connect with craftsmanship, heritage, and innovation. Supported by a creative team that values fresh ideas, you’ll have the freedom to make your mark and build a portfolio of content that drives real impact across luxury spaces.What You’ll Do:Write and edit content for blogs, websites, social, PR, and campaignsManage a content calendar aligned to launches and marketing prioritiesCollaborate with creative and product teams to capture brand storiesOptimise copy for SEO and engagement, driving traffic and leadsUse insights and analytics to refine messaging and boost performanceChampion a consistent tone of voice across all channelsWhat We’re Looking For:✅ Proven experience in content writing, copywriting, or journalism✅ Strong understanding of SEO and content marketing✅ Exceptional writing, editing, and attention to detail✅ Ability to adapt tone for different audiences while staying on-brand✅ Organised, commercially aware, and deadline-drivenThink you'd be a great fit? Email your CV to ariana@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Marketing Campaign Manager £38k (potential to go higher dependent on experience)Hybrid workingManchester Forward Role are exclusively partnering with an ambitious and fast-growing sports brand is transforming the way people play and connect through padel, one of the world’s fastest-growing sports.With premium clubs already open across the North of England and several exciting new locations launching soon nationwide, this business offers world-class courts, expert coaching, vibrant events, and a welcoming, social community.With a vision to build 30 clubs across the UK within the next five years, the company is entering an exciting new phase of expansion, making this a rare opportunity to join at a pivotal stage and help shape the marketing journey of a brand set to redefine the UK padel scene.As they scale, they’re looking for an exceptional Campaign Manager to lead the charge in driving visibility, footfall, and excitement around each new club opening.Role Overview As the Campaign Manager, you will take ownership of all marketing activity surrounding new club launches. You’ll be responsible for creating and executing integrated launch campaigns, building strong lead pipelines, managing local marketing assets, and coordinating engaging soft launch events that spark buzz, community connection, and lasting brand love in every new market.Responsibilities: Plan and deliver multi-channel marketing campaigns to generate leads and build strong pre-launch databases for new clubsCollaborate with performance marketing and local teams to tailor campaigns to each locationOversee production and rollout of local marketing materials, ensuring consistent branding and timely deliveryCoordinate and execute soft launch events with club managers, influencers, and community partners to drive awareness and sign-upsManage CRM and email marketing, including automated journeys, local mailing lists, and data-driven optimisation of campaign performance What we’re looking for: 3+ years of marketing or campaign management experience, ideally in multi-site retail, leisure, or fitnessProven track record of planning and delivering successful launch campaignsHands-on experience with paid media buying on Meta (Facebook/Instagram), LinkedIn, and other digital platformsStrong project management and organisational skills, able to juggle multiple site launches at onceConfident working with CRM systems and email marketing toolsExcellent communication and stakeholder management, both internally and externallyCreative eye and attention to detail when briefing and reviewing assetsWillingness to travel across the UK to support club launches As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Are you keen for a 9 month maternity cover contract?With flexible working - one day per week in offices near Chester?Are you a seasoned comms pro who thrives in a fast-paced, brand-led environment? We’re on the hunt for a confident, charismatic Communications Manager to step into a pivotal maternity cover role.You’ll be the glue that holds our client’s marketing efforts together across the UK and US, supporting large business initiatives, managing enterprise assets, and keeping our brand razor-sharp across every channel.Reporting directly to the Group Head of Brand & Comms, you’ll lead with flair, precision, and a deep understanding of what makes messaging stick.What You’ll Be Doing Own and drive day-to-day comms across global marketsLead enterprise marketing projects from pitch to deliveryWrite killer copy that’s clear, compelling, and on-brandCo-manage campaigns, deadlines, and team workflowSupport social and brand strategies with creative firepowerProof, polish, and perfect everything we publishMentor junior team members and champion collaborationLiaise with senior stakeholders and sector heads to craft standout proposals What We’re Looking For A natural communicator with a flair for language and laser-sharp attention to detailConfident, proactive, and commercially savvySuper-organised multitasker who thrives under pressureEmpathetic leader who’s not afraid to roll up their sleevesStrong grasp of Microsoft Office, Trello, Teams & SharePointBrand ambassador mindset with a passion for product and client success As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Apparel Graphic DesignerNorthwest Full-time | On-site Up to £35,000 per yearAbout the RoleAn exciting opportunity has arisen for a creative and driven Apparel Graphic Designer to join a fast-growing performance fashion brand based in the NorthWest.This is a fantastic role for an entry to mid-level designer with a passion for performance apparel and a sharp eye for modern, trend-led graphics. You’ll work across men’s, women’s and juniors’ collections, bringing concepts to life through print, trims, packaging, and apparel graphics that align with the brand’s premium, active aesthetic.Key Responsibilities Design original placement prints, all-over repeat patterns, trims, and packaging for seasonal collections.Prepare accurate artwork and tech packs ready for production.Develop an adaptable graphic style suitable for multi-product performance categories.Apply strong knowledge of colour, materials, and print techniques to deliver high-quality design outcomes.Collaborate closely with apparel designers, product developers, and suppliers to ensure creative consistency. About You Degree in Graphic Design, Textile/Fashion Design, or related field.2+ years’ experience in graphic design for fashion or apparel.Proficient in Adobe Illustrator and Photoshop.Skilled in print design, typography, and packaging.Understanding of garment construction, print processes, and embellishment techniques.Strong eye for colour, composition, and detail.Confident communicator and collaborative team player. What’s on Offer Salary up to £35,000, depending on experience.Collaborative, design-driven environment where creativity thrives.Opportunities for growth and cross-category design experience.Excellent benefits package including: -            25 days holiday + bank holidays-            40% staff discount-            Performance-based bonus-            Pension scheme-            Free parking and refreshments-            Additional lifestyle and wellbeing perks-            Early finish on Fridays-            Flexible work start timeIf you’re ready to take the next step in your career and contribute to a leading UK performance apparel brand, we’d love to hear from you.Apply now with your CV and portfolio to be considered for this opportunity.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM Manager Cira £45k (potential to go higher dependent on experience)Hybrid working (2 days onsite, 3 remote)Manchester (free parking and easily accessible on public transport)Forward Role are partnering with a fast-growing, global travel and technology business to recruit a CRM Manager who will take ownership of customer engagement across multiple brands.In this role, you’ll work closely with marketing, trading, and commercial teams to enhance customer experiences, improve retention, and drive revenue growth.If you have a proven track record in B2C CRM, enjoy optimising campaigns, and thrive in a collaborative, fast-moving team, this could be the perfect role for you.Responsibilities: Develop and execute multi-channel CRM campaigns to improve customer engagement and loyalty.Analyse campaign performance and customer data to optimise strategies and drive results.Collaborate with internal teams to align CRM initiatives with business and commercial goals.Lead testing and innovation of customer journeys to enhance overall experience and retention.Manage and prioritise multiple projects in a fast-paced environment while delivering measurable outcomes. What we’re looking for: Proven CRM or Email Marketing B2C experienceStrong knowledge of CRM systems, principles, and campaign best practices.Skilled in analysing data and segmenting audiences to drive results.Collaborative with excellent communication and a creative, outcome-focused approach.Able to manage multiple projects, adapt in a fast-paced environment, and enhance customer experiences.Line management experienceExperience working with trading teams As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Marketing ManagerUp to £40k Merseyside 5 days a week onsite Forward Role are working with a fast-growing consumer-focused business to recruit a Marketing Manager.This role is perfect for an experienced Marketing Manager or a Senior Marketing Exec looking for that next step.The company is entering an exciting growth phase, backed by strategic investment from a larger group, with strong governance and a collaborative culture.As Marketing Manager, you will be responsible for delivering multi-channel campaigns, tracking performance, and optimising results.This is a tactical, execution-focused role, ideal for someone with B2C experience in consumer-led sectors who thrives in a fast-paced, stakeholder-driven environment.Responsibilities: Plan, launch, and manage multi-channel marketing campaignsCreate and share engaging content across digital platforms to educate and connect with customers.Collaborate with leadership to ensure campaigns align with overall business goals and strategy.Track, analyse, and report campaign results, optimising performance and supporting lead generation.Assist with collateral, PR, SEO, referral initiatives, and other marketing activities as needed. What we’re looking for: B2C marketing experienceProven track record delivering multi-channel campaigns in consumer-focused sectorsHands-on experience with digital marketing tools and channels including SEO, PPC, social media, email, web content, and sales materials.Strong project management, stakeholder engagement, and commercial awareness, with the ability to measure and optimise campaign ROI.Self-motivated, organised, curious, and driven, able to work independently without close supervision. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM ManagerUp to £45k 3 days onsite and 2 from homeManchester Forward Role is exclusively partnering with a global leader in bespoke luxury interiors to recruit a CRM Manager. This is a brand-new role for the business, offering the opportunity to make a real impact from day one.You’ll be reporting directly to the Head of Marketing and working alongside a collaborative team of 12 across brand, performance, creative and digital.With significant investment in marketing technology and a clear focus on customer journey, segmentation, and nurturing, this is a rare chance to shape the future of CRM strategy within a household name.As the business continues its exciting period of growth and transformation, you’ll have the potential to build out and lead a CRM team, unlocking opportunities around repeat business, referrals, and mid-funnel engagement across several well-established premium brands.Responsibilities: Develop and manage the overall CRM strategy, ensuring campaigns support customer acquisition, retention and repeat businessPlan and deliver targeted lifecycle communications, using automation and personalisation to improve engagement at every stageOversee audience segmentation and data management, maintaining accurate, GDPR-compliant records that enable relevant and timely messagingCollaborate with colleagues across marketing, creative and sales to design integrated campaigns that enhance the full customer journeyTrack, report and optimise campaign performance, applying insight and testing to improve effectiveness and return on investment What we’re looking for: Solid background in CRM and marketing automation, with proven success improving engagement, conversion and retention across complex brands or divisionsStrong technical knowledge of CRM platforms, segmentation and data management, with a clear understanding of GDPR and best practice in customer data handlingConfident analysing performance metrics and turning insights into actionable strategies that support both short-term campaigns and long-term growthSkilled at working cross-functionally with creative, digital and sales teams, managing multiple projects while keeping attention to detailCommercially aware, strategic in outlook and motivated by delivering outstanding customer experiences through data-led marketing As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Are you a strategic storyteller with a knack for turning complex tech into compelling narratives?Do you thrive in fast-paced, agile environments and know how to launch products that actually make waves?If so, we’ve got the perfect opportunity for you.Our client is on the hunt for a standalone Product Marketing Manager who can own the function end-to-end. You’ll be the linchpin between product, marketing, sales, and CX, driving GTM strategy, shaping positioning, and enabling teams to win.What You’ll Be Owning Full GTM strategy for new products and features – from ideation to executionMessaging that cuts through the noise and speaks to real customer pain pointsLaunches that don’t just tick boxes – they drive adoption and revenueSales enablement tools, training, and competitive insights that give reps an edgeCustomer and market intelligence that feeds directly into product and campaign strategyInteractive walkthroughs and onboarding flows using tools like Tourial What You’ll Bring 2+ years in product marketing (ideally B2B SaaS/startup)Proven GTM success and product launch impactKiller storytelling chops and persona-driven messagingDeep understanding of SaaS buyer journeys and sales cyclesExperience with HubSpot, Wordpress, Canva, Rocketlane, Tourial (or similar)A proactive, self-starting mindset – you build from scratch and love it This is a rare chance to step into a high-impact role with full ownership, visibility, and the chance to shape how a cutting-edge product is perceived in a booming market.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Marketing Manager£38k (potential to go higher DEO)Hybrid working (mix of office days, onsite visits and home working)ManchesterForward Role are working with a dynamic and growing property development and management company that is transforming communities across the UK.With a collaborative culture and strong focus on employee growth and well-being, this is an exciting opportunity to join a team that makes a real impact on the communities it serves.They are looking to recruit a Marketing Manager to work across all aspects of marketing including campaign and brand support, website management, portal management, content creation, internal communications, events and activations, community engagement and social media and general marketing support.This is a hands-on, varied role perfect for someone who thrives in a fast-paced environment and is eager to learn.Responsibilities: Drive brand awareness, resident engagement, and enquiry generation across a portfolio of residential developmentsCreate and manage content for websites, social media, newsletters, and internal communicationsCoordinate events, activations, and internal initiatives to promote community and company cultureAnalyse performance data, optimise campaigns, and work closely with cross-functional teams to achieve marketing goals What we’re looking for: 3+ years' experience in a marketing role (in-house or agency)Full UK driving licenceExcellent organisational and communication skillsComfortable managing multiple projects simultaneouslyProficiency in Canva and/or Adobe Creative SuiteWorking knowledge of social media platforms and scheduling toolsStrong initiative and self-motivationPassion for marketing and desire to keep learning As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Job Title: Graphic Designer Salary: £30,000 – £40,000 per annum Location: Bolton (Hybrid – 4 days in the office, 1 day from home)About the CompanyI am working with a leading sporting goods manufacturer renowned for their innovation and collaboration with professional athletes. With an expanding product range and exciting projects in the pipeline, they are seeking a talented Graphic Designer to join their creative team.The RoleThis is an excellent opportunity for a creative and detail-oriented designer to focus primarily on packaging design, while also contributing to digital projects such as website graphics and social media content.You will work closely with sports players to develop innovative ideas and concepts for new products and packaging, ensuring designs are both visually striking and true to the brand’s identity.You will be part of a close-knit design team of three—a Senior Designer, Junior Designer and Graphic Designer—reporting directly to the Head of Product & Design.Key Responsibilities Collaborate with the design team to understand project requirements and objectives.Create compelling designs for packaging, digital and print materials.Develop design concepts, graphics and layouts in line with brand guidelines and target audiences.Incorporate feedback and make revisions where necessary.Carry out product photography of assets when required.Keep up to date with industry trends and best practices in graphic design.Use Adobe Creative Suite (Illustrator, Photoshop, InDesign) to deliver high-quality designs. About You Strong portfolio showcasing packaging and digital design work.Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).Excellent attention to detail and a creative mindset.Ability to manage multiple projects and meet deadlines.Strong communication skills and a collaborative approach.Experience working in sports, lifestyle, or consumer goods sectors would be advantageous but is not essential. Benefits 28 days’ holiday (including bank holidays)Pension contributionsBudget for training and developmentRegular company events If you are a passionate Graphic Designer looking to make an impact in an innovative and fast-paced sporting environment, we’d love to hear from you.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM ManagerUp to £45k salary ManchesterHybrid working (4 days onsite and 1 remote)Forward Role are working with one of the fastest growing eCommerce groups in Europe, they’ve been around over 40 years and are home to some of the UK's most renowned and exciting wellness, lifestyle, and consumer brands.As they continue to expand, they’re taking a major step forward in their growth journey by hiring their first-ever CRM Manager.This is a unique opportunity to build a CRM strategy from scratch, shape the customer experience across multiple brands, and play a key role in their ambitious global growth plans.The role: We’re seeking a CRM Manager to drive our B2C (and occasional trade) email marketing campaigns. You’ll be responsible for creating engaging, data-driven email communications that boost customer acquisition, loyalty, retention, and lifetime value.This role is hands-on and focuses on strategy, execution, and optimisation of the email channel.Responsibilities: Develop and execute the email CRM strategy across B2C and trade audiences.Build and optimise automated email journeys (onboarding, retention, win-back, promotions).Segment customers to deliver personalised, relevant email campaigns.Analyse campaign performance and implement improvements to increase engagement and conversions.Collaborate with marketing, product, and design teams to ensure on-brand, high-quality emails.Ensure all email activity complies with GDPR and best-practice standards. What you’ll need: Proven experience managing B2C email CRM campaigns, within an e-commerce businessHands-on experience with Klaviyo (essential).Strong knowledge of email automation, segmentation, and lifecycle marketing.Analytical mindset with the ability to interpret data and optimise campaigns.Excellent attention to detail and communication skills.Understanding of GDPR and email marketing best practices. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Brand Marketing£60k (potential to go higher DOE)Hybrid working (3 days onsite and 2 remote) Cheshire Forward Role is partnering with a fast-growing, private equity-backed health and fitness organisation that has been delivering exceptional experiences for decades. With record membership levels, year-on-year revenue growth, and ambitious plans for continued expansion and investment, this is an exciting time to join the team.As Head of Brand Marketing, you’ll have the opportunity to build and own the brand function, creating campaigns that inspire members, drive acquisition, and strengthen the organisation’s positioning in a competitive market.This is a hands-on, builder role where you’ll combine strategic thinking with delivery, shaping brand strategy while building and leading the marketing team and collaborating closely with digital, commercial, and agency partners.You’ll report to the Chief Commercial Officer and work alongside a high-performing leadership team, with scope to grow into SLT-level influence as the business continues its growth journey.Responsibilities: Lead and execute multi-channel marketing strategies to grow awareness, engagement, and brand impact across all brands.Own the marketing roadmap, translating customer insights into targeted campaigns and creative initiatives.Oversee content creation and internal/external collaborations, ensuring brand consistency across all touchpoints.Drive performance management, optimising ROI across paid, earned, and owned channels.Collaborate with cross-functional teams and agencies to deliver strategic growth, measure impact, and report results to senior leadership.Manage marketing budgets with a keen focus on ROI. What we’re looking for: Experienced leader who can grow and guide marketing teams.Proven track record in multi-channel campaigns with measurable impact.Skilled in brand building and leveraging customer insights.Strong in agency management, digital, content, and influencer strategies.Ambitious, adaptable, and thrives in fast-moving, trend-driven environments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM Manager £50k (potential to go higher, dependent on experience)Hybrid working (3 days onsite and 2 remote)York (15 minute walk to train station & free parking)Forward Role are working with one of the world’s fastest-growing online retailers, about to take customer engagement to the next level.They’ve recently invested in a market-leading customer engagement platform and brought in a new Marketing Director to drive ambitious growth across Europe and beyond.Now, they’re looking for a passionate and strategic CRM Manager to lead the charge. This is your opportunity to build the CRM function from the ground up, shaping global strategy, unlocking the power of data, and delivering personalised campaigns at scale.The role:Right now, their CRM activity is simple, broad segments and transactional emails. But the potential? Massive. You’ll have vast amounts of untapped data, the freedom to set strategy, and a talented in-house team of designers and content creators to bring your vision to life.Working closely with performance marketing, merchandising, and product teams, you’ll transform how they connect with customers, driving loyalty, repeat purchases, and lifetime value.Responsibilities: Develop and deliver a CRM plan to boost retention and engagement across global marketsLead the rollout and scaling of a new customer engagement platformWork with teams across the business to create personalised customer journeysBuild and refine automated lifecycle campaigns that drive loyalty and salesUse data to segment, personalise, test and optimise performance What we’re looking for: 3-5 years experience leading CRM in eCommerce or retailStrong knowledge of customer lifecycle, journey mapping, and retentionConfident with data, segmentation, triggers, and performance dashboardsExcellent stakeholder management with a collaborative and proactive approachAbility to turn insights into action and measure impact on loyalty, revenue, and campaign performance Based at their modern York HQ (just a short walk from the station) with flexible hybrid working, you’ll join a collaborative culture that values creativity, ambition, and innovation.With perks like an onsite gym, regular social events, free parking, and generous product discounts, you’ll have the tools and environment you need to thrive.If you’re driven by data, excited by strategy, and motivated by impact, this is a rare chance to take ownership of a role that will redefine CRM for a global e-commerce leader.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM Specialist / Manager£35k (scope to go higher DOE)Hybrid working (ideally 2 days onsite and 3 remote)BoltonLooking for a role where you can actually make an impact?Forward Role are working with an award-winning, family owned, global retailer famous for its bold prints, premium products, and even a Paloma Faith collab.This business has an unrivalled company culture, here’s some of the reasons why… “Retails #1 Best Company To Work For”No 9-to-5 grind here! What matters is results, not hours. Get the job done when and where it works best for youAutonomy and freedom to plan your day around what works for youSuccess is measured by your results, not by how long you’re logged inEnd of year and half-year company-wide events, as well as the usual Xmas do and many more!Unlimited holidays with a minimum of 25 days plus bank holidays They’re looking for a CRM Specialist/Manager who’s ready to take the reins and transform their CRM channel.The role:You’ll be reporting into the arketing Director, working alongside a 12-strong creative marketing team, and trusted to run with Klaviyo campaigns, build flows, improve segmentation, and create customer journeys that bring their unique products to life across the UK and 14 international markets.Responsibilities: Plan, execute, and optimise CRM campaigns and automated flowsDefine segments, run A/B tests, and improve engagement and conversion ratesCoordinate campaign assets with design and external partnersAnalyse performance to inform strategy and maximise customer valueTake ownership of the CRM database and campaign calendar What we’re looking for: 3 years CRM experience, ideally within a retail or e-commerce businessExperience of Klaviyo is desirableStrong project management skills and able to work to tight deadlinesAnalytical mindset with the ability to gather and interpret dataAgile and adaptable, thriving in a fast-paced environmentA passion for creative excellence and exploring new trendsA collaborative team player SMS and Direct Mail experience is also desirable If you’re process-driven, creative, and excited by the idea of owning CRM end-to-end in a business that gives you the freedom to work how you work best, this could be your next move.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.