Marketing.

CRM Manager Manchester City Centre – Hybrid Online Retailer Up to £50,000 plus benefits Are you passionate about customer engagement and retention?Do you thrive in a fast-paced environment where data-driven strategies meet creativity?This is your chance to lead the charge as our CRM Manager, driving customer loyalty and boosting lifetime value through innovative multi-channel campaigns. As our CRM Manager, you’ll be the mastermind behind our retention and loyalty strategies, overseeing exciting initiatives that will keep our customers coming back. This a newly created role so you’ll have an opportunity to grow and already strong community of customers and really narrow down and segment our customer data to take us to the next level and push our customer LTV. We have recently rolled out our customer loyalty programme where you be able to really specialise on making our brand a true community within our industry.You’ll be responsible for: Plan, execute, and optimise multi-channel retention campaigns (email, SMS, push notifications) to keep customers engaged and reduce churn.Work with the wider marketing team to ensure all content is brand-consistent across platforms.Analyse customer behaviours, report on performance, and make data-driven adjustments for continuous improvement.Be a leader and voice within our community, engaging directly with our customers.Oversee our VIP program, delivering personalized experiences for high-value customers.Collaborate with creative teams to brief and deliver innovative, relevant content.Lead CRM segmentation and A/B testing strategies, refining our approach for optimal results. As a CRM Manager you will ideally have: A bachelor’s degree (2:1 or higher) in Marketing or a relevant field is preferable3+ years’ experience in a CRM role, with hands-on experience in CRM/ESP platforms (bonus points for Klaviyo experience).Strong grasp of basic HTML for editing and amends.An Excel expert, with excellent communication and copywriting skills.Highly analytical, detail-oriented, and ready to thrive in a fast-paced environment with multiple deadlines. What We Offer: A competitive salary and benefits packageThe opportunity to work in a fast-growing, innovative industry.Career growth and development within a dynamic, supportive team.A chance to make a significant impact on our business and shape our retention and LTV strategy. Ready to take your CRM expertise to the next level? Apply now and help us build exceptional customer experiences!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM Manager – 6 months Fixed term Contract (FTC)£32,000 - £38,000The role has a very flexible hybrid working model. There are a couple of days per week expected in the office per week, either from Leeds City Centre or Manchester City Centre.Are you passionate about driving creativity and culture through innovative technology solutions? Do you thrive in dynamic environments where your expertise in CRM systems can make a real impact? If so, then we have an exciting opportunity for you!As a business at the heart of creativity and culture, you'll be part of a forward-thinking organisation that supports a vibrant and diverse arts sector. We offer a flexible work environment, a commitment to personal development, and the opportunity to make a lasting impact on the UK's creative landscape.Are you ready to be a part of something truly transformational? Apply now and help us shape the future of creativity and culture in the UK!Why This Role?As our CRM Manager, you'll be at the heart of the CRM Transformation Programme, supporting our mission to enhance creativity across the nation. This role is perfect for someone who loves problem-solving, enjoys working closely with stakeholders, and has a keen eye for ensuring that CRM solutions meet the highest standards. You will report into a Senior CRM Manager and also be responsible for line management responsibilities of a CRM Executive.You'll be key in empowering users by delivering tailored training, managing CRM operations, and ensuring our systems deliver maximum efficiency. From driving continuous improvements to managing data governance, this role offers the perfect blend of strategic oversight and hands-on implementation. If you’re an expert in Microsoft Dynamics CRM and are passionate about data-driven solutions, this is your chance to shine!As the CRM Manager, you will be responsible for: Support CRM users by addressing requests and triaging technical issues to ensure seamless daily operationsCollaborate with IT and transformation teams to enhance the CRM platform and continuously improve user experiencesDeliver training to empower CRM users and ensure they can confidently navigate system updates and new processesShape the future of our CRM through stakeholder workshops, project documentation, and developing business solutions aligned with our transformation goalsEnsure data excellence by maintaining data quality protocols, troubleshooting issues, and working with governance teams to meet legal and statutory requirements You will ideally have some of the following skills: Proven experience managing or implementing CRM systems, especially Microsoft Dynamics CRMExcellent verbal and written communication skills, with the ability to simplify technical details for all levels of usersAbility to create clear, engaging training materials and proactively solve issues as they ariseCollaborative approach, working across departments to understand business needs and ensure CRM solutions meet organisational goalsStrong data literacy, with a focus on data management, governance, and a passion for accuracy As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

CRM Manager – 6 months Fixed term Contract (FTC) £32,000 - £38,000 The role has a very flexible hybrid working model. There are a couple of days per week expected in the office per week, either from Leeds City Centre or Manchester City Centre.Are you passionate about driving creativity and culture through innovative technology solutions? Do you thrive in dynamic environments where your expertise in CRM systems can make a real impact? If so, then we have an exciting opportunity for you!As a business at the heart of creativity and culture, you'll be part of a forward-thinking organisation that supports a vibrant and diverse arts sector. We offer a flexible work environment, a commitment to personal development, and the opportunity to make a lasting impact on the UK's creative landscape.Are you ready to be a part of something truly transformational? Apply now and help us shape the future of creativity and culture in the UK!Why This Role?As our CRM Manager, you'll be at the heart of the CRM Transformation Programme, supporting our mission to enhance creativity across the nation. This role is perfect for someone who loves problem-solving, enjoys working closely with stakeholders, and has a keen eye for ensuring that CRM solutions meet the highest standards. You will report into a Senior CRM Manager and also be responsible for line management responsibilities of a CRM Executive.You'll be key in empowering users by delivering tailored training, managing CRM operations, and ensuring our systems deliver maximum efficiency. From driving continuous improvements to managing data governance, this role offers the perfect blend of strategic oversight and hands-on implementation. If you’re an expert in Microsoft Dynamics CRM and are passionate about data-driven solutions, this is your chance to shine!As the CRM Manager, you will be responsible for: Support CRM users by addressing requests and triaging technical issues to ensure seamless daily operationsCollaborate with IT and transformation teams to enhance the CRM platform and continuously improve user experiencesDeliver training to empower CRM users and ensure they can confidently navigate system updates and new processesShape the future of our CRM through stakeholder workshops, project documentation, and developing business solutions aligned with our transformation goalsEnsure data excellence by maintaining data quality protocols, troubleshooting issues, and working with governance teams to meet legal and statutory requirements You will ideally have some of the following skills: Proven experience managing or implementing CRM systems, especially Microsoft Dynamics CRMExcellent verbal and written communication skills, with the ability to simplify technical details for all levels of usersAbility to create clear, engaging training materials and proactively solve issues as they ariseCollaborative approach, working across departments to understand business needs and ensure CRM solutions meet organisational goalsStrong data literacy, with a focus on data management, governance, and a passion for accuracy As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

  Want to work for a market leading recruitment business? Based in North Manchester with flexible hybrid working (3 days in office, 2 from home)? In a great all-round Marketing Executive role executing campaigns across all channels? The Role: This is an exciting role for a marketer who has a proven track record across multiple channels and marketing disciplines.  Reporting to the Group’s Head of Marketing, based in the group head office in Bury, this person will work across both of the group’s businesses, interacting with the sales, operation and commercial teams to create, implement and measure all marketing activity. Top 3 Focus areas: Implementation of the UK go to market communications for candidates, clients and customers Support campaign management in-country across multiple channels Execution of financial year marketing strategy as agreed with the Head of Marketing and Sales teams               Key Role Responsibilities: Typical work activities include: Strong knowledge and understanding of digital marketing management using existing channels and emerging trends Create and execute marketing activities across all channels in cooperation with the Senior Marketing Manager Manage marketing campaigns by making sure they are delivered according to the timescales and budgets Experience of working with email marketing and CRM Platforms Familiar with email marketing campaigns, including creating, delivery and automation (create and maintain customer journeys - design, configure, audience segmentation and data management) Experience in setting up and monitoring paid social campaigns, creation to reporting Able to respond to online reviews and feedback across multiple social channels Content maintenance of the group’s core websites using WordPress Coordinate and create sales support presentations and brochures, ensuing these are up to date and relevant to business sectors Demonstrable ability to work independently and on your own initiative as well as being a strong team player, with the ability to work with other delivery teams to achieve campaign goals Work cross-functionally with sales, operations, and commercial, as well as third party agencies Detailed understanding of analytics e.g Google analytics or A/B testing. Event coordination (i.e. Internal and external events) Sound knowledge of Microsoft packages The Candidate: Minimum 2 years marketing experience Competent user of all MS office packages, especially Excel and PowerPoint Demonstrable experience in managing marketing campaigns across multiple online and offline channels Excellent verbal & written communication skills Business to business (b2b) marketing experience Recruitment or technical marketing experience Degree level education or Marketing related qualification desirable As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  CRM Technical Executive - Up to 40k - Hybrid- 1 day per week in Milton Keynes Office Forward Role are pleased to be partnering again with this highly reputable household name, to support them in their search for a CRM Technical Executive to join their team. This is an exciting opportunity where you will be responsible for the technical implementation, configuration, and maintenance of their CRM platform. You will be working closely with internal teams to ensure seamless data integration, campaign execution and optimisation of their CRM initiatives.  What will you be doing: Be the technical expert of their CRM platform, ensuring efficient day-to-day operation and integration with other marketing and data systems Work closely with the Senior Manager to understand team/business requirements and translate them into technically sound solutions within the CRM platform Collaborate with wider business areas including Data, Product and App teams, to develop solutions for customer integrated approaches for CRM marketing Develop and optimise personalised message templates, content blocks, and other reusable components to streamline campaign creation and consistency Identify and resolve technical issues, troubleshoot problems and provide technical support to colleagues Analyse performance data and provide insights and actions to optimise customer engagement strategies What do you need: Proven experience as a CRM Technical Executive with extensive knowledge of marketing automation platforms Strong experience with HTML, CSS and Javascript for email and web template development Previous experience with SDKs, APIs, web services and data integration techniques Strong communication skills both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Senior Packaging Artworkers and Senior Packaging Designers - Remote, London Based.  Are you a senior packaging designer or artworker seeking your next project? We WANT you! In this role, you will play a crucial role in a highly fast paced, enthusiastic environment in one of the biggest international retailers. These roles require with at least 5 years’ experience, specifically in packaging design and artwork. You must be highly creative and take initiative.BENEFITS: • Outside IR35 • Remote Working • Day Rate extremely Compeittiveand Negotiable • Amazing company/projects to have in your portfolio. • Full time role for a minimum of 3 months. Interested? APPLY or email: kathryn@forwardrole.com with your CV for more info! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Job Title: Senior Digital Marketing ManagerLocation: Warrington (Hybrid 2 or 3 days in office per week)Salary: £60,000 - £70,000 Are you ready to lead a small and dynamic team and drive impactful Digital Campaigns? We are working exclusively with this client operating in the B2B space, this results driven company relies heavily on performance data from previous campaigns to optimise and influence future success by driving Lead Generation and Conversion to maximise revenue Responsibilities: Develop and execute comprehensive digital marketing strategies to achieve business objectives. Constant analysis and regular reporting on campaign performance, using data-driven insights to optimize strategies Lead, mentor, and inspire a small team of 4 digital marketing professionals. Oversee the planning and implementation of all Digital Marketing Channels - SEO, PPC, email marketing, social media, and content marketing campaigns. Stay ahead of industry trends and continuously innovate to keep the brand firmly at the forefront of digital marketing strategy. Benefits: Competitive salary of £60,000 - £70,000 Opportunity to run a talented and passionate team. A compact vibrant, collaborative work environment. Flexible working arrangements and a comprehensive benefits package. 25 Days Holiday + Bank Holiday with opportunity to purchase/ sell Apply Now for job spec and to find out more details on the company to see how this role would be suited to your current skillset. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  In-house Marketing Account Director - Packaging We are partnering exclusively with this large, international retail brand who are looking to bring in an experienced agency Account Director to come in and join the internal Account Management team to manage all packaging projects for the brand.  It is an amazing time to join this brand as they are on a massive growth trajectory – the culture is fast paced, fun and exciting. Initial 6 month contract, potential to continue 2-3 days per week based in Leeds £250-300 per day outside IR35.  About the role: You will work in the in-house Account Management team of 4, within the wider creative team of approx. 20. You will account manage on all packaging projects for the brand – taking briefings from product and marketing teams and managing the delivery through the in-house creative team. Advising on strategy but still a very hands on account management role. The account management team is relatively new and this role is new to the business so there will be some help setting up processes for you and the team. About you: Experience in an agency Account Director level role or similar inhouse agency set up in a large brand. Retail and packaging experience is a must. Ability to influence and manage stakeholders effectively, with tight deadlines and in an ambiguous environment. Thrives in a fast paced environment, juggling multiple projects at one time. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Job Title: Digital Marketing ExecutiveLocation: Wigan (Hybrid 3 days in office)Salary: £26,000- £32,000 Growing Team, in Growing Company, Seeks Ambitious Candidate to Grow Their Skills. We are recruiting for an up-and-coming Retailer, taking their market by storm through success in their current Digital Marketing Strategy. A position of Digital Marketing Executive has opened up within the expanding team for someone with experience in making a significant impact on the brand and drive growth across both B2B and B2C channels. This role will involve manipulating budgets and managing campaigns to deliver maximum ROI. Driving online presence by increasing lead generation, traffic, engagement and ultimately sales your key responsibilities/ experience will include: SEO – On-Page and Off-Page to increase organic search ranking and visibility Plan and Execute Paid Social/ PPC Campaigns to find best budget allocation Consider B2B and B2C requirements. Conduct market research and competitor analysis to identify new opportunities and trends. Manage and maintain our social media presence, creating engaging content and fostering community interaction. Stay up to date with the latest digital marketing trends, tools, and technologies. Benefits: Salary - £28,000- £34,000 25 Days Holiday plus Bank Holidays Flexible Hybrid Set Up Opportunity to be part of a highly skilled and growing team. Apply Now! For more information and to get shortlisted for this role. You can also drop me an email @ elliott@forwardrole.com or call on 07514950292. Look forward to hearing from you! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  It’s an amazing time to join this large retailer on a journey of growth, looking for a passionate Online Merchandising Exec to join the team. You'll get lots of support and oppourtunities in this role - it's perfect for someone that is motivated to grow and excel in their career.  This is an initial 8 month contract, with likelihood to continue. £130-160 per day (equiv of approx. £30-36k per annum). Hybrid working, 2-3 days in Leeds office. About the role: Reporting into the Merchandising Manager you will manage product catalogue for the category. Help to plan promo campaigns for new product launches Support with setting up discounts. Produce analysis and insight of trade activity on a weekly basis. Manage and update product descriptions, images, prices, and promotional offers Track KPI targets - sales, product availability Product weekly category targets/forecasting Ad-hoc analysis and projects Product weekly category targets/forecasting About you: Online Merchandising experience, min 1 year. Experience with analysis, forecasting and reporting. Experience with complex web/ecommerce platforms – Intershop, Shopify, Magento or similar. Strong excel skill set. Experience working in a fast paced environment. Highly organised and happy with admin side of the role. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Head of Talent / Head of Influencer Management Salary up to £40,000 DOE + benefits including bonus scheme + early finish on a Friday Hybrid + flexible working from their Manchester city centre HQ Opportunity to work with one of the UK’s fastest-growing Marketing, Talent and Production agencies. A top agency based in Manchester city centre are looking for a Head of Talent/ Influencer Management to join their team. You’ll be working within a team of 7 Talent Managers, working with some of the biggest brands in the world- think Rhode, Pepper Mayo and Hugo Boss to name a few. This a fantastic opportunity for someone with 2+ years’ experience within the influencer/ social media industry and experience managing teams. They operate a hybrid working pattern of 3 days in their Manchester city centre HQ and 2 days at home, this can be flexible for the right candidate. Some of your day to day will include: Managing and mentoring a team of Talent Managers Reviewing talent rosters and identify opportunities for new signings, including scouting and signing target talent. Support the team with quarterly reviews, including monthly earnings and target reviews. Maintaining and updating talent and brand databases to keep information current and accessible. Assisting with planning company events and attending networking/brand events to find new talent The company provides a monthly paid social, alongside treats like paid lunches not to mention a dog friendly office! You’ll also have the opportunity to attend brand/ networking events with your team to widen the talent rosters and client base. If you’ve got a passion for the influencer industry, a knack for managing teams, are ready to make an impact and thrive in a fast-paced, innovative environment this is the role for you!  Interviews slots are available for next week so APPLY for immediate consideration  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Senior Campaign Executive  Manchester Hybrid working Very competitive salary Forward Role are working with a streetwear brand to recruit a Senior Campaign Executive to help create emotional connections that enhance brand awareness and market share as well as create a bond with their audiences. Reporting to the Marketing Lead, you will use your campaign management expertise to develop the brand by delivering best in class marketing initiatives, positioning them as a market leading streetwear brand. You will manage and deliver unified campaigns in line the brand strategy by working with social media, multichannel (Paid, CRM, Digital, Trade), retail and buying and merchandising teams. You will be part of the central cog creating and implementing campaign & content activity to share with all relevant stakeholders (Retail, Web etc). You’ll need to be comfortable working to rigours brand standards, have a creative flare, plus superb organisational skills to excel in this role. Responsibilities: Plan, develop and execute the brands marketing requirements across all channels Co-creation and active management of the brand’s calendar/schedule of omnichannel activity Work closely with internal stakeholders (buying, merchandising, retail, VM and multichannel) to optimise budget and deliver engaging campaigns & content Lead on the day-to-day management and delivery of marketing campaigns ensuring close attention to detail. Example campaigns include Christmas, sale & store openings etc Identify and execute key product focuses for each season and delivering relevant content Plan and execute marketing events and activations as part of wider marketing initiatives Develop and implement the appropriate processes and ways of working to set clear KPI’s and objectives to deliver campaigns on time, measure success and enhance the marketing performance. With a focus on ROI measurement and learnings to be integrated into future planning. Own creative development of campaigns working with internal and external creative teams ensuring all processes are met including creative briefing, time and cost management while safeguarding brand guidelines. Work on the upkeep of brand guidelines and updating the business of any relevant changes Stock removals management Regular retail store visits to assess and report on campaign effectiveness and identify ways in which marketing can support retail footfall Manage point of sale (POS) rollouts, window installations and general retail comms Understand commercial goals for campaigns to deliver the right initiatives, allocate and track budgets and campaign results Influencer ambassador management   Explore and identify opportunities to help improve the output of marketing campaigns What you will need: Relevant experience in a marketing role Strong project management skills, with a history of managing internal and external stakeholders Demonstrated organisational, planning, and analytical skills Excellent written and verbal communication skills including in brief writing and presenting A high-level of accuracy and attention to detail Must be a team player, flexible and ready to adapt in a fast-paced environment Self-motivated and driven, with the ability to manage own workloads to set deadlines. An understanding and interest in sports lifestyle & youth culture preferred As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Senior Brand Marketing Executive  Manchester City Centre Very competitive salary   Forward Role are working with a street fashion retailer to recruit a Senior Brand Marketing Executive to develop their brand and deliver world-class, industry leading marketing initiatives. The marketing team here puts the consumer at the centre of everything they do, developing campaigns, content, activations & events that elevate the brand and maximise consumer impact.  You will join the team that is responsible for delivering these campaigns in a unified and consistent way, driving growth through a close strategic partnership with an external brand and key internal stakeholders. The brand you will partner with is the hottest sport brand in the market right now who is also the largest sport brand in Europe and 2nd largest in the world. You will use your brand management expertise to release the power of this brand to win front-of-mind-space with the consumer. Responsibilities: Support the development & success of your assigned brand’s campaigns across all channels Co-creation and management of assigned brand’s activity calendar/schedule Creation of key marketing initiatives for assigned brand and negotiation of key priorities Manage key internal stakeholders, buying, merchandising, retail, VM and multichannel teams to optimise budget and deliver engaging campaigns Support the Marketing Manager on Partner Brand Relationship Development from a marketing perspective About you: Relevant experience in a marketing role, working with & developing consumer brands on a global/regional/international level Knowledge of brands, how they are managed, the methods and tools used to help define what a brand stands for, how it is communicated and how to help others working on/with the brand understand how to bring it to life in the most impactful way Proven skills delivering brand growth through consumer initiatives - developing and managing brand marketing/communication campaigns with execution experience across the full marketing mix Passionate, and enthusiastic about sports, youth culture and brands, willing to push the boundaries and drive visionary projects forward As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  CRM Manager  Up to £60k Manchester (onsite free parking) Working onsite full time - flexible start and end times Forward Role are working with an established, high growth, luxury home interior business to recruit a CRM Manager to oversee the CRM and comms strategy. The business is made up of 4 market leading brands that are all growing at a rapid rate. This is an exciting new role that has been created to revolutionise their outdated lead nurturing process using the Email and SMS CRM channels and a telesales team. You will report into the Group Head of Marketing and work alongside a Marketing team of 12. Responsibilities: Develop, articulate and execute a CRM strategy to qualify and nurture leads, increasing conversion rates for leads passed to designers. Collaborate with brand managers on ideation, content, asset requirements and the successfully launch of campaigns. Lead and inspire the outbound lead qualification teams to achieve individual and team targets Identify training requirements, deliver coaching and carry out 121 sessions Work with other teams in the wider business to improve processes and client communications Analysis and reporting of all CRM activities Produce reports on team performance for senior leadership team Requirements Proven experience in CRM channel leadership with a track record of driving growth, within a fast paced, target based environment Hands approach to management, coaching and development Commercially minded, positive and resilient IT literate with an appetite to methodically improve processes Solid problem-solving abilities, with the skill to recognise trends and opportunities. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Senior Marketing Automation Executive  Very competitive salary Manchester city centre Excellent benefits including 25 days holidays + Bank Holidays and a day off on your birthday Forward Role are working with a global, high growth, Business Services business to recruit a Senior Marketing Automation Executive. Within the Marketing Automation team of 5, everyone has been promoted at least once and there are plenty more opportunities for progression and development and the support to get you there. They are always pushing forward with the latest tech and use the market leading platforms, Salesforce & Marketo. It’s an exciting fast-paced working environment where no two days are the same. Responsibilities: Create and analyse campaigns and automations in Marketo Create, own & optimise nurture journeys for all significant prospect and customer journeys and trigger points Develop automation and AI to advance lead management Help other members of the team with your strategic knowledge Provide weekly and monthly reporting on email journeys against targets Collaborate with key stakeholders to grasp the funnel and optimise nurture programmes What you will need: Advanced expertise with Marketing Automation platforms such as Marketo or Salesforce Marketing cloud Knowledge of lead scoring and using last touch & multi touch attribution to enhance lead pipeline and engagement Ability to set up automations and integrations between CRM systems and other platforms Experience in data analysis and reporting and knowledge of lead generation data As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Senior CRM Executive  £35k Can work out of the Manchester or Leeds office Hybrid working (3 days in the office and 2 remote) Fantastic benefits including 29 days holiday + Bank Holidays and Private Health Insurance Forward Role are working with a B2C professional services business to recruit a Senior CRM Executive. This role will report into the CRM Manager and join a CRM team of 5. Why you should apply: The CRM channel is highly valued by the business and so gets huge investment They are always pushing forward with the latest tech Lots of opportunities to launch and develop new ways of doing things Excellent progression opportunities Brilliant company culture, smart casual dress code, regular socials, sports events ect Responsibilities: Line management of a CRM Assistant Plan, build, segment, test and deploy end-to-end CRM campaigns Automations & workflows Data integrations Create email nurturing campaigns to convert leads AB test to ensure optimisation Analysis and reporting of campaigns What you will need: Proven experience in a CRM Marketing role Strong working knowledge of CRM tools for marketing purposes Good attention to detail Ability to analyse data, report on performance and suggest areas for improvement As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  CRM Executive  Hybrid working (3 days in the office and 2 remote) VERY competitive salary Manchester City Centre Forward Role are working with an award winning, established, luxury travel business to recruit a CRM Exec. Best bits… Opportunities to experience the travel packages they offer through all expenses paid familiarisation trips Fantastic company culture and benefits including pay day lunches and staff days out  Reporting into a CRM Manager who will support your progression and development and working alongside an in-house marketing team Lots of freedom to get creative and make content, copywrite and contribute to new customer journeys The role: Assist with the execution of the multi-channel CRM strategy Ownership of end-to-end email campaigns and day-to-day customer touch points and communications Interact with internal and external stakeholders Interpret large amounts of data, manage analytics on all campaigns and produce reports What you will need: Proven experience in a CRM Marketing role Strong understanding CRM strategy and best practice Experience using a CRM platform / ESP Creative flair and good attention to detail Copywriting, proofing and editing experience Confident working with substantial amounts of data for analysis A proactive person who is willing to learn As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Senior CRM Executive  Health, Wellness and Beauty online retailer £30,000 (potential to go higher dependent on experience) Manchester City Centre Hybrid working Benefits include: 25% Discount on products 28 days + Bank Holidays Nest Pension Scheme with 3% Employer contribution 5% Employee Opportunity to learn Transcendental Meditation paid by the company if you wish Forward Role are working exclusively with a Health, Wellness and Beauty online retailer to recruit a CRM Executive. This exciting new role will set, monitor and lead the way in their CRM strategies for a new brand they are due to launch this month. Responsibilities: Run email & SMS marketing campaigns end to end including AB testing and personalisation Construct customer-oriented journeys and workflows Manage the email data base, data segmentation and customer selections Ensure the right comms are going to the right customers at the right time Create dynamic personalised content Increase engagement and nurture long-term commercial relationships Analyse and report on campaign performance, such as open rates, click-through rates, conversion rates, and ROI and make recommendations for future improvements What you will need: Proven experience in a CRM Marketing role Ability to come up with innovative campaign ideas to grow sales Extensive experience using the Klaviyo CRM platform Experience setting up workflows from scratch (welcome, abandon basket ect) Able to manipulate and comprehend customer data to find new chances to grow profit and accomplish business goals As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  CRM Lead – B2C  £37k Hybrid working (ideally 3 days in the office and 2 remote) Manchester Forward Role are working with the UK's industry-leading online marketplace to recruit a CRM Lead to increase awareness, drive inbound traffic, and generate leads through the email channel. Responsibilities: Plan, build, schedule, deploy, optimise and test email campaigns including personalisation, and A/B testing Manage the customer segment and selection process Collaborate with the wider marketing team to generate relevant and effective campaigns Set up and monitor automated campaigns Analyse and report on campaign performance, such as open rates, click-through rates, conversion rates, and ROI and make recommendations for future improvements Write and proofread copy for campaigns Opportunities to support the marketing team with other digital marketing activities, such as paid search, SEO, organic and paid social media Create and evaluate possible new growth areas for the business What you will need: Hands on experience in a CRM Marketing role and developing and implementing email marketing campaigns Experience using a CRM platform for email marketing purposes Good copywriting skills and strong attention to detail Numerate with experience of data analysis and using an analytics tool Proactive self-starter with the ability to manage multiple projects As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  CRM Executive £30k Hybrid working (3 days in the office and 2 remote) Manchester (free parking and is easily accessible on public transport) This role is a CV game changer… Forward Role are working with a high growth business to recruit a CRM Exec. The Head of CRM started out there as a CRM Exec, which says it all when it comes to their development and progression opportunities. You will join a 20 strong in-house marketing team and a supportive Senior CRM Manager and a team of CRM Exec’s and Senior CRM Exec’s. They are high performing and vibrant team and hit growth targets year after year. There is a culture of autonomy and people are given lots of freedom to grow business performance as well as the opportunity to get involved in other areas of marketing. There are also great company benefits and plenty of socials to look forward to! Responsibilities: Drive the CRM strategy forward through planning, building, deploying and optimising creative Email and SMS campaigns Segment the data to effectively target campaigns and maximise conversion A/B test and make recommendations from findings Report on campaign performance and feed back to wider business What you will need: Proven experience in a CRM role Experience using a Customer Data Platform / Email Service Provider Experience using a Marketing Automation Platform Confident segmenting data and AB testing Ability to report on KPI’s and share findings and insights As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Marketing Automation Manager  £40k + £2k bonus Manchester City Centre Forward Role are working with an industry leading, Health and Wellbeing business to recruit a Marketing Automation Manager to maximise growth performance. Here’s why you should apply: Ranked in the Sunday Times ‘Best Places to Work’ Unrivalled career progression opportunities Fantastic benefits including 25 days holiday + BH’s, day off on your birthday and regular all expenses paid social events Exceptionally strong year on year growth with sizable financial backing for further expansion Currently a standalone Automation role with lots of autonomy and the scope to build out a team Joining a high performance and driven marketing team of 7 Working from a stunning office in the heart of Manchester city centre Email is already a high revenue generating channel with more opportunities for growth Responsibilities: Build a best-in-class automation strategy and own and manage all email automation activity Grow revenue and leads while sustaining a strong return on investment Be the go-to Automation expert in the business Create, own & optimise nurture journeys for all significant prospect and customer journeys and trigger points Post campaign analysis and reporting, recording findings and making strategic recommendations for future improvements What you will need: Strong data analysis, communication and stakeholder management skills Experience using a Marketing Automation platform Proven experience with Marketing Automation Experience in lead scoring to improve lead pipeline & engagement As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Are you a successful, experienced Marketing Manager? Do you want to work for a market leader? In a flexible working environment with great offices in Warrington? Our client is looking for a passionate individual to join their successful B2C marketing team. As part of this dynamic team, you'll play a crucial role in developing and executing the digital and brand marketing strategies to grow their direct to consumer market share. Your passion for success, ability to work autonomously and goals driven focus, together with your strong marketing skillset, excellent commercial acumen and analytical skills, will enable you to drive the growth in this prioritised area of the business.   We’re looking for: Experience of delivering and managing B2C multi-channel marketing activity and campaigns - having developed effective customer insight and translated this into successful customer propositions and initiatives across the channel mix Insight driven and outcome focused; motivated and able to demonstrate results and ROI Commercially astute with strong reporting/presentation skills Always adopting a customer focused approach. Analyse consumer data and promote with the focus on the customer metrics, design and implement strategies to maximise customer perception A brand guardian, a champion for all brands, which sit under the domestic umbrella Outstanding stakeholder management and communication skills Highly organised with solid project management skills Ability to work without direct supervision and to take responsibility for driving delivery of key initiatives Agency and budget management and reporting competency Educated to degree level or equivalent in a marketing or related subject and maintains Marketing CPD Minimum of 4+ years in a digital marketing role Digital experience including Content SEO, Social and WordPress experience ideally, but not essential. As a Marketing Manager, you’ll enjoy a range of corporate benefits including: Excellent salary and package Annual bonus scheme Career progression, training and development opportunities Colleague discount scheme Employee assistance programme 25 days annual leave (plus BH) entitlement plus ‘buy and sell’ options Life assurance scheme Agile working (3 days office Warrington/2 days home) Company pension As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Do you want to work for an established group, in a growing team? In an exciting Event Manager role where you’ll have autonomy to own and develop webinars that directly impact revenue growth Working in great offices in Manchester city centre and a fantastic benefits package?  This role will be working closely with the marketing and sales team, and other teams within the business to ensure webinars and in-person events run smoothly and effectively, and deliver against lead and revenue targets. You will own the webinar plan for UK and Ireland, managing events end-to-end, from pre-event promotion to lead management into sales. The Role: Working with another Events Manager, your remit will include: Webinar Manage the operations of webinars (both live and simulated-live) for UK & Ireland from set up to post-webinar – from scheduling and hosting prep calls, all the way to on-the-day speaker support and post-webinar debrief Deliver sales blueprint including the launch of all new webinar series, sales training, sales support collaterals, reporting and insights to meet targets Create briefs for marketing team to support webinar promotion (e.g. social media brief, email marketing brief, design brief) and drive registration and attendance of webinars Work with subject matter experts to plan webinar topic and create webinar content to ensure they’re educational and present the company as a thought leader in the space - and ultimately drive sales opportunity and revenue Manage partner webinars end-to-end, from coordinating with partners, to post-webinar debrief on an ad-hoc basis Regularly attend competitor/ industry webinars to take learnings, recommendations and trial new approaches In-person Conferences/ Events Coordinate booth materials, handouts, merchandise, travel team, speaking slots etc for in-person events Working with event organiser to set up event booth and in-booth engagement activities Work with wider marketing team to create pre-event promotion materials and post-event follow up materials Create pre-event toolkits and organise briefing sessions for the relevant and on-the-ground sales team Reporting Prepare and distribute regular lead reports for sales teams and marketing teams Reporting on webinars and in-person conferences, and lead performance to reach KPIs The candidate: 3+ years of experience managing webinars and in-person conferences end-to-end  Experience in using webinar platforms (GoToWebinar, Goldcast and ON24 are preferred) and confident in organising live webinars Experience in organising in-person conference attendance and working closely with the sales team B2B experience is essential, B2B software experience is preferred Excellent communication and collaboration skills – working with both marketing teams and sales teams Excellent organisational skills and time management, work well in a fast-pace environment and able to deliver before deadlines Not afraid to challenge and be open to challenges Good understanding of commercial targets As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

  Want to join a market-leading wholesale and retailer in the homeware space?  In a Marketing Management role, looking after an experienced and capable team, marketing to the UK and overseas?  In great offices just to the east of Manchester City Centre?  Our client is looking to appoint a well-rounded, hands-on Marketing Manager to lead the marketing department and develop new ways to generate leads and market to their extensive customer base in the UK and International markets. The role requires someone with a successful track record in a B2B and B2C Marketing role managing a team of marketing professionals, graphic designers and photographers.  The successful candidate will be operating as part of the Senior Management Team with responsibility across all trade marketing activities.  The role:  Define, develop, implement and own the Marketing Strategy for the business Accountable for the marketing budget Work closely with key internal stakeholders to ensure that the Marketing function is closely aligned to the wider business objectives Develop and implement a rolling campaign & promotions calendar (analyse results and re-iterate) Responsible for management of Marketing, Graphics and Photography team Management of design and execution of promotional materials and flyers for various purposes including clearance, promotional and calendar related events. Management of design and execution of white papers and presentations to support sales team. Responsible for the development of the long term and short-term catalogue strategies. Creation and implementation of the main catalogue at 12 month intervals across branded and own brand, supported by biannual supplements whilst ensuring that UK & International variants are in place. Responsible for the product update and marketing functions of the Ecommerce platform Management of marketing function within CRM Responsible for the delivery of all aspects of the Trade Shows attended on both a UK and International basis, including large scale, hotel based and internal from pre-build through to sign-off. Involvement in selection of product portfolio Implement consistent quality and brand imagery in the showroom through professional layout and graphics Create and design brand related POS, including banners, posters, ‘Dump bins’ and self-merchandising shippers. Improvement and development of packaging through the use of new materials and designs, ensuring brand image is maintained. Manage and own relationships with external agencies and partners, ensuring deliverability and accountability. Increase Social media exposure and content “building a story around the brand and positioning as a ‘thought leader’ in the industry”. Creating eye catching, compelling copy around a range of different products and positioning as a ‘thought leader’ in the industry. Building and implementing email marketing communications for trade customers and partners. Measure and report performance of marketing campaigns, gaining insight and assessing against targets, reporting back to board and senior management team. Manage Trademarks  The candidate:  Substantial commercial B2B marketing experience Commercially aware and strategic thinker Experience managing, building and leading a team Experience managing the production of catalogues Experience managing Exhibitions & Trade Events. Experience delivering both traditional and digital marketing strategies Budget Management & Forecasting Social Media Marketing Exposure to and understanding of PPC, SEO and Display Experience working with and managing B2B ecommerce platforms Experience working with and managing B2C ecommerce platforms Experience managing Digital Marketing functions and strategies An ability to communicate strategy and develop relationships with key stakeholders Experience working with CRM As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Marketing Analytics Specialist Salary – Dependant on Experience Location – Central London – Hybrid Working Full time - Permanent     We are working with the UK's largest independent media agency, offering the best people, the best service and the most creative media campaigns.    By championing transparency, the goal was to deliver award-winning work for clients across all sectors, whilst fostering a truly vibrant and inclusive culture that welcomes the best industry talent from all walks of life. You will be guaranteed variety, autonomy and senior client exposure and you will work across a broad range of clients, categories, audiences, project briefs and methods from day one.    Key Responsibilities: Expert knowledge of Econometrics, Forecasting, Investment Planning & Optimisation, Media Experiments/Tests. Highly likely to have been hands on in a past or present roleComfortable in the minute detail of large data sets but equally mindful of the big pictureResults oriented with an unerring focus on adding commercial value for our clients through better use of data and analyticsCoach's mindset - passionate about guiding, developing and managing analysts in the team.An awareness of current hot topics in the industry, with a perspective too    Skills: Comfortable with scripting languages (R, Python, SQL most relevant). Highly skilled at extracting, managing and manipulating big data sets.Previous experience in a marketing effectiveness or analytics role. Either client side, in specialist consultancy or with a media agencyExperience building, communicating and leveraging complex models (e.g. econometrics) to drive incremental growthThe ability to communicate complex ideas in a universally accessible manner and build rapport with non-technical clientsExcellent data visualisation skills and attention to detail This role offers exceptional benefits & perks. If you’re interested, please apply directly or reach out to bryan.maguire@Forwardrole.comfor a confidential chat.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

  Do you want to work within a newly created Partnerships Executive role in a growing team and business? Who are market leaders in their field with an ambitious 5 year growth plan? With 1 day per week in the office (minimum) and great benefits? Are you people-orientated and confident enough to deal with senior staff at our client’s partners? If so, this role would be great for you! The role: The remit of the Partnerships Executive is to: Own and develop the existing strategic partnerships within the Business Innovations team Identify new strategic distribution partners that align with the company’s  strategic objectives Coordinate the onboarding and launch of new partners and manage through any partner propositional changes To be the key point of contact, internally & externally for partners that are assigned to this role To deliver the requirements of your role in line with the company’s culture and values The candidate:   Essential: Effective communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels High degree of initiative and creative problem-solving skills Works independently to resolve technical queries Calm and highly organised with the ability to work under pressure and effectively manage priorities Confident presenter who can tailor their communication style and explain technical information clearly A proactive and enthusiastic attitude with a drive to achieve results A willingness to learn and enthusiasm to develop technical insurance industry knowledge Desirable: Experience in strategic account management, client services, business development or a partner facing role Experience in the financial services sector Successful track record of effectively implementing strategies & plans Successful track record of building strong relationships Data & analytical skills Holds a full UK Driving Licence Product management or marketing experience As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.