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Paid Search Analyst
Manchester, Greater Manchester, England
Paid Search Analyst – Bind Agency£30K + £4k BonusRemote or Hybrid from Manchester (1 day p/month minimum)Would you love the opportunity to work for an agency whose whole culture is built on developing their employees to be the very best they can be? Do you have PPC experience and a growth mindset? Do you love learning and upskilling yourself?Forward Role are working exclusively with the award-winning biddable media agency Bind in Manchester who are looking for a Paid Search Analyst to join their team. They’re different from the rest though and definitely not just your standard digital agency.They’ve won awards for their team culture, have a fully flexible working pattern (no set working hours) and work with a carefully selected number of high profile retail & consumer brands- all retained! You can also work from their Manchester office, or fully remote – it’s your choice! 1 day p/month in Manchester is a minimum requirement.So what will the role involve? You’ll be hands on with PPC campaign planning and optimisation Reporting and analysis for Paid Search activity Presenting to clients from time to time, but if this isn’t your bag they’ll help build your confidenceEnsuring client satisfaction is the key to this role! What are the perks? Remote first with 5 days office access if wanted (1 day p/month minimum)No set holiday allowanceFully flexible working hoursTeam activities around Pilates, baking, runningDog sitting if you’re a dog loverQuarterly abroad trip to Mallorca!  Their Founder absolutely loves to develop people, so you'll receive hands on mentorship and the chance to work alongside some seriously clever (and lovely) people as Paid Search Analyst. The role would suit a PPC Executive with 6 months experience, or a Senior PPC Executive with a couple years’ experience, they are very open – it’s about the right person.It’s the kind of role where you’ll be doing paid media yes, but you’ll also genuinely be able to upskill yourself. The team are a small (10) but mighty team, who live and breathe the culture that the agency has been built on.  They are looking for a PPC Analyst who would love the opportunity to get their teeth stuck into large scale social strategies for much loved brands.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£30k per year
Unknown Date
Digital Marketing Manager/ Digital Lead
Bury, Cambridgeshire, England
Job Title: Digital Marketing Manager Location: North Manchester (Hybrid – 3 days in office per week) Salary: £45,000 - £60,000 DOEAbout the CompanyOur client is a well-established wholesale distributor with over 30 years of experience in the industry. Operating exclusively in the B2B sector. As they continue to grow, they are looking to strengthen their digital marketing function by hiring a hands-on Digital Marketing Manager to drive lead generation and establish a strong digital presence.Key Responsibilities Develop and execute a B2B digital marketing strategy to drive leads and sales.Manage SEO, PPC (Google Ads, LinkedIn Ads), and website optimisation.Implement content and email marketing strategies to engage prospects.Enhance social media presence (primarily LinkedIn).Use analytics tools to track performance and optimise campaigns.Work with sales teams to improve lead quality.Manage and mentor the Digital Marketing Executive. About You Proven B2B digital marketing experience, ideally in wholesale or distribution.Expertise in lead generation, SEO, PPC, content, and email marketing.Strong analytical and project management skills.Experience managing or mentoring junior staff. Apply Now for more info, or email me at elliott@forwardrole.com / call on 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£43k - 60k per year
Unknown Date
Product Content Executive
Cheadle, Greater Manchester, England
Product Content Executive Salary:  £25,000 to £28,000 per annum Location: South Manchester | Hybrid (2 days in office)Are you a skilled copywriter with a talent for crafting clear, engaging content?We’re looking for a Product Content Executive to manage and refine product literature, ensuring clarity, compliance, and brand consistency.What You’ll Do: Create and maintain product literature.Write clear, compliant, and customer-friendly content.Support Member Services with structured resources.Collaborate with internal teams and external agencies. What We’re Looking For:✔️ Strong writing, proofreading, and research skills. ✔️ Ability to translate complex information into clear, customer-friendly language. ✔️ Highly organised, proactive, and able to manage multiple tasks. ✔️ A collaborative team player with excellent communication skills. ✔️ Experience in copywriting, content creation, or communications. ✔️ A background in English, Journalism, Marketing, or a related field (preferred).This business loves to promote from within, so comes with some great future development opportunities down the lineApply now for more info and to be considered for this position. Or reach out directly to elliott@forwardrole.com or 07514950292As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£25k - 28k per year
Unknown Date
ISO Auditor
Surrey, England
ISO Auditor£45,000 - £70,000 + excellent benefitsLocation – Surrey - HybridCleared Required – SC clearance or the ability to achieve SC Clearance As an ISO Auditor, your role will involve performing internal audits and managing external and corporate audit processes based on a risk-focused audit plan. You will evaluate the effectiveness of the company’s management systems in supporting business operations while ensuring compliance with applicable standards, regulations, and company policies.Role Duties: Assist the Management Systems and Audit Manager in establishing and implementing objectives.Help collect and analyze audit-related metrics to support Management Reviews.Contribute to developing and maintaining a risk-based audit program covering internal processes, programs, external ISO, corporate, customer, and supplier audits.Align audits with ISO clauses to ensure comprehensive coverage and address any identified gaps.Communicate audit findings and non-conformities to the Management Systems and Audit Manager.Create and deliver audit-related training and briefings for both new and existing employees as needed.Prepare for internal audits by collaborating with stakeholders to define scope, risks, and key focus areas.Maintain and update the central corrective actions database, ensuring all audit findings are accurately recorded.Track and manage external ISO and corporate audit findings, coordinating with relevant stakeholders to ensure timely closure. Essential qualifications / experience: In-depth understanding of ISO 9001, ISO 27001, ISO 20000, or ISO 14001 standards.Certified Lead Auditor in one or more of the mentioned standards.Significant experience in auditing compliance with one or more of these standards.Proven ability to drive the resolution and closure of non-conformities.Strong background in collaborating with cross-functional teams, with the ability to establish and maintain positive working relationships across departments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k - 70k per year
Unknown Date
ISO Auditor
Cheltenham, Gloucestershire, England
ISO Auditor£45,000 - £70,000 + excellent benefitsLocation – Cheltenham - HybridCleared Required – SC clearance or the ability to achieve SC ClearanceAs an ISO Auditor, your role will involve performing internal audits and managing external and corporate audit processes based on a risk-focused audit plan. You will evaluate the effectiveness of the company’s management systems in supporting business operations while ensuring compliance with applicable standards, regulations, and company policies.Role Duties: Assist the Management Systems and Audit Manager in establishing and implementing objectives.Help collect and analyze audit-related metrics to support Management Reviews.Contribute to developing and maintaining a risk-based audit program covering internal processes, programs, external ISO, corporate, customer, and supplier audits.Align audits with ISO clauses to ensure comprehensive coverage and address any identified gaps.Communicate audit findings and non-conformities to the Management Systems and Audit Manager.Create and deliver audit-related training and briefings for both new and existing employees as needed.Prepare for internal audits by collaborating with stakeholders to define scope, risks, and key focus areas.Maintain and update the central corrective actions database, ensuring all audit findings are accurately recorded.Track and manage external ISO and corporate audit findings, coordinating with relevant stakeholders to ensure timely closure. Essential qualifications / experience: In-depth understanding of ISO 9001, ISO 27001, ISO 20000, or ISO 14001 standards.Certified Lead Auditor in one or more of the mentioned standards.Significant experience in auditing compliance with one or more of these standards.Proven ability to drive the resolution and closure of non-conformities.Strong background in collaborating with cross-functional teams, with the ability to establish and maintain positive working relationships across departments. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k - 70k per year
Unknown Date
Software Engineer
London, Greater London, England
Software EngineerSalary - £40,000 - £60,000 + excellent benefits + bonusLocation: Cheltenham, London or Manchester (Flexible & Hybrid Working Available)Clearance - Active eDV security clearance requiredThis isn’t just another software engineering role—it’s an opportunity to be part of something bigger. As a Software Engineer, you’ll design, develop, and maintain critical infrastructure that powers essential services. You’ll tackle complex challenges, work with cutting-edge technology, and contribute to solutions that have real-world impact.What You’ll Do: Collaborate with the Product Owner to oversee the product roadmap and assess the impact of evolving customer requirements.Write clean, efficient, and maintainable code while contributing to peer reviewsAssist the Delivery Lead/Project Manager in creating project roadmaps, estimating delivery timelines, and keeping the customer informed.Identify technical risks and opportunities, proactively developing strategies to mitigate challenges and capitalize on potential gains. What You Bring: Software Development experience in Java, JavaScript, C++ or PythonUnderstanding of Cloud-based architectures (AWS or Azure)Exposure of DevOps & automation tools like Jenkins, GitLab, Docker, OpenShift, or Kubernetes.Knowledge of database technologies such as SQL, Elasticsearch, or MongoDB Security Clearance: You must hold eDV UK government clearanceReady to take on a role where your work truly matters? Apply now and be part of a team driving cutting-edge technology forward!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£40k - 60k per year + DV Bonus
Unknown Date
CRM Manager
Liverpool, Merseyside, England
CRM Manager Hybrid or remote workingLiverpool £45k +Are you an innovative HubSpot Email Marketing Specialist looking for your next challenge? Do you have a passion for creating high-converting email, SMS, and WhatsApp campaigns that drive engagement and boost revenue? If so, we want to hear from you!Forward Role are working with a leading UK property investment business, known for connecting investors with the most lucrative buy-to-let opportunities on the market.Due to their continued growth, they're looking for a talented Email Marketing Specialist to take charge of their digital messaging strategy and deliver impactful, results-driven campaigns.Responsibilities: Develop and execute highly targeted email, SMS, and WhatsApp campaigns, tailored to different customer segments.Craft compelling copy that aligns with our brand voice, using AI tools to enhance efficiency and quality.Implement triggered email sequences, personalised workflows, and CRM-based segmentation to improve engagement.Analyse campaign performance, conduct A/B testing, and implement data-driven improvements.Ensure contact lists are optimised for maximum reach, accuracy, and compliance with GDPR regulations. What We’re Looking For: CRM Marketing Experience (HubSpot CRM expertise is a must).A strategic thinker who understands segmentation, automation, and AI-powered content creation.Strong copywriting skills with a knack for crafting engaging subject lines and CTAs.Experience in A/B testing and performance analysis to drive continual improvements.A detail-oriented marketer with a passion for data-driven decision-making. If you're ready to take your email marketing expertise to the next level in a high-growth industry, apply today!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k - 55k per year
Unknown Date
SEO Account Manager
Manchester, Greater Manchester, England
SEO Account ManagerManchester City Centre - HybridSalary £30- £37kRecognised as a Prolific North top 50 Agency, Forward Role are once again partnering exclusively with this multi award-winning digital agency as they look to hire an SEO Manager due to an exciting period of growth! They already have a well-established base in the North West, but further expanded in 2024 with a brand new office move in Manchester City Centre.As they continue to build out their Manchester team they are looking to hire a new SEO Manager who have proven experience of managing client SEO delivery and strategic thinking. You will help lead on the delivery of search campaigns for an enviable client list predominantly in the ecommerce sector.This is your chance to be part of a renowned agency on an exciting upward trajectory and have a real stamp of the growth of the team! You’ll be supported by a seriously talented Search team with backgrounds from the likes of THG and the big network agencies.The role: Responsible for a number of key agency search accounts - confidently manage, lead and deliver full service SEO campaigns for your clients Support Senior members of the team to deliver exceptional work Working closely with SEO Strategists in the team to develop innovative SEO strategiesSupport the SEO Executives and help with their training and development Be a great communicator who can build meaningful relationships They are a close-knit bunch who really look after their staff and employee happiness is top of the agenda- expect everything from free PT sessions, & company wellness days to clear development plans and of course some fun socials thrown in there.  Progression and development opportunities are huge as you’ll have the chance to have your stamp on the growth of a new team.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£30k - 37k per year
Unknown Date
Digital Trading Executive
Trafford Park, Greater Manchester, England
Job title: Digital Trading ExecutiveLocation: Trafford- hybridSalary: Up to 29kWe are working with a leading omni-channel retailer, based in Trafford, who are looking for a Digital Trading Executive to join their fantastic team. This role will be pivotal in executing the trading and on-site visual merchandising strategies, ensuring effective stock management supporting with the seasonal trading calendar. This role will suit someone who is data driven, adaptable and used to working within fast-paced retail environments. What will you be doing? Taking responsibility for the product navigation journeyManagement of the product upload processDay-to-day management of the products on-siteMonitoring sell-through and active management of in-season stock levelsReport on product and trading performance Creation of range plans  Requirements for the role include: Previous experience within a digital trading role, ideally minimum of 2 yearsBe data drivenProficiency in MS ExcelPrevious experience within a fast-paced environmentAbility to show initiative and be a self-starter As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£27k - 29k per year
Unknown Date
CRM Executive
Cheshire, England
CRM Executive Hybrid working (4 days onsite and 1 remote)Cheshire (office located near a train station, easily accessible via public transport)Very competitive salaryForward Role are working with a leading brand in the property and lifestyle sector to recruit a CRM Exec to join its dynamic team.This is a fantastic opportunity to work for an innovative and growing global company that has transformed the rental market and created thriving communities across multiple cities.Responsibilities: You’ll play a key role in shaping and delivering impactful customer communications.You will work closely with the Communications Manager to develop and implement multi-channel campaigns, engaging with customers across email, web apps, WhatsApp & SMS.Support the execution of key customer journeys for new and existing residents.Create and deliver targeted communications via CRM platforms.Assist in the end-to-end CRM process, including email campaign setup, audience segmentation, testing, and scheduling.Analyse campaign performance and report on key metrics to drive optimisation.Collaborate with marketing, sales, and operational teams to ensure all messaging aligns with brand guidelines and tone of voice.Explore opportunities for automation, personalisation, and retention strategies. What We’re Looking For: Ideally 1-2 years’ experience in a marketing or agency environment and a keen interest in CRM, data, and customer engagement.A strong communicator who thrives in a fast-paced setting, with excellent attention to detail and organisation skills.Knowledge of CRM tools.Ability to manage multiple projects and meet deadlines.A passion for data-driven decision-making and marketing analytics.A proactive and enthusiastic approach to work. Why Join? This is more than just a job—it’s a chance to be part of an inspiring team in a company that truly values its people.Flexible start and finish times.A stunning, luxury office environment with free breakfast and lunch provided daily.Christmas office closure.Perkbox benefits platformSeasonal staff events and tickets to local sports matches.Discounts across company brands.Convenient location – just a 6-minute walk from the train station As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
Market related
Unknown Date
CRM Executive
Manchester, Greater Manchester, England
CRM ExecutiveBoltonHybrid working (2 days in the office & 3 days remote)Very competitive salary Are you looking to take your CRM expertise to the next level? Join a fast-growing, technology-driven company that’s transforming it's industry.Forward Role are working with a leading price comparison website to recruit a CRM Executive to join their dynamic Marketing Team and play a key role in optimising customer engagement strategies.Why Join? Make a Difference – Shape the way they communicate with customers and optimise CRM campaigns.Creative & Innovative Culture – Be part of a company that values fresh ideas and continuous improvement.Supportive Team – Work in a collaborative environment with experienced professionals.Great Benefits – 25 days holiday, birthday leave, pension scheme, exclusive discounts and more! Responsibilities: Email Marketing & CRM Campaigns – Develop, execute, and refine customer lifecycle campaigns.Data-Driven Insights – Work with the Analytics team to track campaign performance and customer behaviours.Customer Journey Optimisation – Enhance automation and segmentation strategies to improve engagement.Cross-Team Collaboration – Partner with Marketing, IT, and Customer Service teams to streamline communications.Retention & Growth – Implement strategies to maximise customer loyalty and reduce churn. What We’re Looking For 1+ years in a CRM or email marketing role with hands-on experience in campaign management.Familiarity with email marketing platforms (basic HTML skills are a plus!).Analytical thinker – ability to interpret data and apply insights to optimise campaigns.Strong communicator with the ability to manage multiple projects effectively.A proactive, detail-oriented individual who thrives in a fast-paced environment. What You’ll Gain Career Growth – Develop expertise in CRM strategy within a rapidly growing business.Exciting Challenges – Work on innovative projects that directly impact business success.Dynamic Work Culture – Join a company that values creativity, collaboration, and customer-centric solutions. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
Market related
Unknown Date
eCommerce Trading Manager
Manchester, Greater Manchester, England
Job title: eCommerce Trading ManagerLocation: Manchester- HybridSalary: Up to 50k plus excellent company benefitsForward Role are partnering with a growing tech business who are looking for an eCommerce Trading Manager to join their team. This is a brand new role for the business and will be instrumental in delivering YoY revenue growth and driving business performance. You will be working closely with internal teams to help refresh and enhance the user experience, with a focus on increasing revenue and customer retention. What will you be doing? Develop and excute strategies to achieve YoY revenue growthDrive intitiatives to increase renewal ratesConduct data analysis to identify under-performing website pagesWork closely with internal teams to implement new initiatives and strategies to help improve UI/UX and conversionsCarry out A/B testing, personalisation and SEO to boost page performanceTrack, measure and evaluate website performance and customer behaviour Requirements for the role include: Previous experience within a similar role, ideally 2-3 yearsProficiency in GA4 and any other analytical toolsStrong understanding of eCommerce platforms and conversion funnelsStrong project management skills As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£40k - 50k per year
Unknown Date
Content Lead
Wrexham, Wales
Job Title: Content Lead Location: Wrexham (Hybrid – 2 days per week in office) Salary: £40,000 – £50,000 per annum We’re seeking a Content Lead to drive our UK content strategy, creating high-quality, engaging content that fuels business growth. Leading a Content Executive, you’ll oversee content creation, SEO optimisation, and brand consistency while collaborating with marketing, design, and product teams.What You’ll Do: Develop and execute a results-driven content strategy.Create and oversee blogs, social media, video, and more.Optimise content for SEO and track performance.Manage the content calendar and ensure timely delivery. What You’ll Bring: Proven B2B content strategy experience.Strong writing, editing, and organisational skills.Familiarity with SEO, analytics, and AI-driven content.Ability to lead and collaborate across teams. What’s on Offer: ✅ Hybrid working (2 days in Wrexham). ✅ 25 days holiday + bank holidays. ✅ Mental health & wellbeing support. ✅ Free breakfast, subsidised meals & onsite gym.Apply Now for more information or reach out directly on elliott@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£40k - 50k per year
Unknown Date
Media Analyst
Stockport, Greater Manchester, England
Media/Marketing Analyst Hybrid – StockportUp to £40,000Forward Role are working with an Independent Full-Service Media Agency in South Manchester, who are looking for a data-savvy problem solver to help streamline media performance analysis, automate reporting, and make sense of messy datasets. If you’re comfortable with spreadsheets, and dashboards—and you enjoy tackling problems, finding ways to save time and driving consistent reporting —this is the perfect job for you!!The small agency have a strong reputation and pride themselves on having a fantastic culture. The team are hardworking, delivering unbeatable services to their varied client base! They offer an inclusive, friendly and fun working environment!Role & Responsibilities Work across media planning and buying teams to make performance data clear, consistent, and actionable.Automate reporting and dashboard creation - pulling data from client CRMs, ad platforms, and spreadsheets into something insightful.Conduct competitor analysis and support pitch work with data-driven insights.Streamline processes by improving workflows, streamlining data, and reducing manual effort.Investigate problems, ask the right questions, and deliver solutions that make an impact. Skills & Experience: Confident data analyst, ideally with experience working with marketing and/or media dataAdvanced Excel user – loves getting stuck into spreadsheets and dataBuilding and automating dashboards and reportingExperience building a consistency across dashboards and insightsAble to take scattered data (from GA, Facebook, CRMs, etc.) and turn it into clear insights.A self-starter who can tackle a problem, investigate solutions, and present findings to stakeholders.A strong communicator who can explain data in a way that makes sense to both internal teams and clients. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£30k - 40k per year
Unknown Date
Senior Data Engineer
Runcorn, Cheshire, England
Senior Data Engineer - Runcorn - £80K A growing manufacturing business in Runcorn is looking for a Senior Data Engineer to join their team. You’ll design and optimise data pipelines, ensuring efficient data flow across the business. Working closely with the wider business, you'll ensure their data warehouse efficiently delivers high-quality insights. The role also offers fantastic career progression, with the potential to move into a Head of Data Engineering role in the futureWhat's in it for you?  Salary up to £80,000 + bonus Health and wellness benefits Hybrid working from Runcorn Company discount on their products + much more  Key Responsibilities Develop and maintain ETL/ELT data pipelines using Python and SQL.Work with enterprise-level cloud platforms, ideally GCP (BigQuery, Airflow, Cloud Functions).Integrate APIs and process data from multiple sources.Design and optimise data warehouses and reporting systems.Build reports and dashboards using tools like Tableau or Power BI. Required Skills Strong experience with Python and SQL for data manipulation and automation.Expertise in cloud platforms, particularly GCP or similar enterprise-level cloud environments (AWS /Azure)Solid experience with data warehousing and ETL/ELT processes.Familiarity with APIs and data processing.Experience with Tableau or Power BI for dashboard/reporting. If you're an experienced Data Engineer with the skills to drive data solutions and are looking to join a business with huge career progression, APPLY NOW or email alicia@forwardrole.com*Please note sponsorship cannot be provided for this role*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£67k - 80k per year
Unknown Date
Paid Social Manager
Manchester, Greater Manchester, England
 Paid Social Manager  Manchester City Centre - Hybrid Salary £30- £40k Recognised as a Prolific North top 50 Agency, Forward Role are partnering exclusively with this multi award-winning digital agency as they look to hire a Paid Social Manager due to some exciting new client wins and a period of growth! They already have a well-established base in the North West, but they have expanded with a brand new office in Manchester City Centre. This is your chance to be part of a renowned agency on an exciting upward trajectory and have a real stamp of the growth of the team! As Paid Social Manager you’ll join a close-knit paid media team of 5 and will be responsible for the daily management of paid social campaigns - managing budgets and making data-driven decisions for a heavily ecommerce focused client list! Think big name retail brands. They are looking for someone with a creative brain, who can really bring ad copy to life! What you’ll need:  At least 2 years of experience in a Paid Social role- implementation and activationExperience in managing Meta (Facebook & Instagram), Tiktok, LinkedIn and YouTube campaignsMust be able to create campaigns, design briefs and write engaging ad copyBe very trend lead and keep on top of social trends!  They are a close-knit bunch who really look after their staff and employee happiness is top of the agenda- expect everything from free PT sessions, & company wellness days to clear development plans and of course some fun socials thrown in there.   They are looking for someone driven, passionate and enthusiastic- who wants to join a team who all really build each other up and are always looking to inject a bit of fun into client campaigns.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£30k - 40k per year
Unknown Date
QA/ Manual Tester
Manchester City Centre, Greater Manchester, England
QA / Manual Tester - Manchester (hybrid) A well-established fintech company with over 30 years of experience in delivering innovative solutions within the finance industry. Known for their commitment to cutting-edge technology, they continue to drive success across global markets. They are looking for a talented Manual Tester to join their team in Manchester and play a key role in maintaining the high standards of quality within their software applications.What’s in it for you: Competitive salary of £32,000 - £38,000 depending on experience.Hybrid working model – 3 days a week in the stunning Manchester city centre office.Private Health and Life InsuranceGenerous holiday allowance with an option to buy or sell days.Retail discounts and childcare vouchersPlus, more excellent benefits designed to support your wellbeing and work-life balance. Skills/ Experience: Minimum of 2 years’ experience in manual testing within an Agile environment.ISTQB Foundation Level certification (or equivalent).Solid knowledge of testing methodologies and best practices.Experience in the finance industry, with knowledge of trading systems and financial software being highly desirable.Attention to detail and a commitment to delivering high-quality software.Excellent communication and documentation skills.Ability to thrive in a fast-paced Agile environment. The successful candidate will be responsible for performing manual testing on financial software applications, ensuring that all functional, security, and performance requirements are met. You'll be working closely with developers, business analysts, and product managers in an Agile environment to ensure the delivery of top-tier software for the finance and trading sectors.Key Responsibilities: Conduct manual testing of financial software applications, ensuring functionality, performance, and security meet business requirements.Collaborate with cross-functional teams including developers, business analysts, and product managers to understand project requirements and contribute to project planning.Create, document, and execute detailed test plans, test cases, and test scripts.Report, track, and resolve defects in a timely manner, ensuring minimal impact to project timelines.Participate in Agile ceremonies such as daily stand-ups, sprint planning, and retrospectives to help drive efficient delivery of software.Ensure testing is compliant with industry standards and financial regulations.Improve testing practices and contribute to enhancing testing processes and productivity.Perform regression, integration, functional, and user acceptance testing (UAT). If you are excited to work for a well-established fintech business with a strong reputation in the industry and are looking for a business that will encourage you to develop and upskill, APPLY NOW or email alicia@forwardrole.com*Please note you must have lived in the UK for at least 4 years and have permanent UK residency due to the nature of the business. No form of sponsorship can be provided for this role* As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£32k - 38k per year
Unknown Date
Head of Paid Media
Manchester, Greater Manchester, England
Head of Paid Media | Senior Leadership RoleManchester (Hybrid)Salary £70- £80k + Long term Incentive PlanJoin a multi-award-winning digital agency on a high-growth trajectory!Forward Role are working exclusively with an award winning digital agency who are looking for an exceptional Head of Paid Media to lead and scale their Paid Advertising function. This is a unique opportunity to shape strategy, drive growth, and play a pivotal role in the leadership team for an agency who are experiencing great success and consistent growth.Overseeing a team of 6 as Head of Paid Media, you will lead the team in both its development and the departments scaling, as well as being a major part of the senior leadership team. Working with a number of high- profile Ecomm & Retail brands, this agency are at the top of their game when it comes to driving client performance.The role: Own and manage the Paid Advertising function with full P&L responsibilityDevelop, execute, and optimise multi-channel paid strategies (Google Ads, Meta, TikTok & more)Lead, mentor, and grow a team of Paid Specialists, Account Managers & ExecutivesWork closely with clients to drive results and build long-term partnershipsStay ahead of industry trends, driving innovation and thought leadership across the team and the whole agencyContribute to new business development, pitching and upselling services Requirements: 10+ years experience in Paid Advertising, with 4+ years in a leadership role within an agencyStrong team leadership & development experienceProven track record of successful paid campaigns across multiple platforms goes without sayingExpertise in analytics, forecasting & budget managementExceptional communication & client relationship skillsA proactive, commercial mindset with a passion for growth Why join the agency? Senior leadership position with high impact & responsibility across the agencyCompetitive salary & benefits package, including a Long-Term Incentive Plan26 days holiday + extra 3 days at ChristmasHybrid workingCareer development, mental health support, team socials & more! Ready to lead a high-performing Paid Advertising team and shape the future of a fast-growing agency? Apply now and take the next step in your career!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£70k - 80k per year
Unknown Date
Senior Customer Insights Manager
Huddersfield, West Yorkshire, England
Senior Customer Experience / Insights Manager West Yorkshire - Hybrid £60,000 Forward Role are excited to be working with an innovated, high-growth subscription-based business in West Yorkshire, near Huddersfield. The company pride themselves on the product, service and support they offer to their growing customer base. As a Senior Customer Experience Manager, you will be analytical, a strategic thinker and passionate about all things customer!! The Customer Experience Manager will understand customer behaviour, extracting valuable insights, and turning them into impactful strategies that drive retention and satisfaction. Working closely with the Head of Customer Experience, as well as teams across Customer Care, Retention, and CRM, you will ensure data is at the heart of decision-making. Your main objectives will be to improve customer loyalty, enhance engagement, and optimise the overall experience, particularly within our subscription model. This role involves leading research, identifying key trends, and implementing data-driven initiatives to reduce churn and strengthen customer relationships. You will also collaborate with teams across the business to influence product development, marketing, and customer support strategies. Key Responsibilities Develop and implement retention strategies to increase customer loyalty, reduce churn, and enhance engagement. Gather and analyse customer data, feedback, and behaviour to create actionable insights that improve retention and satisfaction. Collaborate with marketing, product, and customer support teams to integrate customer insights into communications, product development, and overall experience. Identify and resolve friction points in the customer journey, driving personalisation and improved interactions through technology and innovation. Track and report on key retention metrics, ensuring initiatives are effective, within budget, and aligned with business objectives. Skills & Experience Strong experience working in Customer Experience or Customer Insight roles with a focus on retention Experience in D2C ecommerce or working with subscription based models is desirable but not essential Highly analytical and data drive, with the ability to interpret data and unearth insights Experience working with digital platforms, crm systems and customer survey tools to gather, analyse and interpret data – experience with GA, Tableau/Power BI is desirable. Using insights to develop retention strategies which drive measurable improvements Strong communication skills, presenting data-driven insights to leadership As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
£50k - 60k per year
Unknown Date
Customer Experience Manager
Altrincham, Greater Manchester, England
Customer Experience Manager South Manchester - Hybrid£50,000 Be part of a dynamic and customer-focused environmentEnhance customer experiences and drive business improvementsPlay a key role in shaping customer experiences and business successConnect strategy, technology, and marketing to deliver real impactEnjoy opportunities for growth and professional development. Forward Role are working with a dynamic business looking for a Customer Experience to act as the voice of the customer, ensuring their needs are understood and prioritised across the business. You’ll collaborate with teams across Sales, Marketing, and Technology to optimise customer journeys, improve engagement strategies, and support business growth.Role & Responsibilities: Customer Advocacy – Represent the voice of the customer, ensuring their needs drive business decisions.Cross-Functional Collaboration – Work closely with Sales, Marketing, and Technology teams to align processes, strategies, and solutions.Business Requirements & Process Enhancements – Define, document, and support system and workflow improvements.Customer Journey Mapping & Analysis – Analyse and optimise the end-to-end customer journey, identifying key touchpoints for improvement using data-driven insights.Customer Feedback Management – Implement effective systems to gather, analyse, and act on customer feedback to enhance service quality and satisfaction.E-Reputation Management – Monitor and manage the company’s online reputation, ensuring positive customer perceptions and addressing issues promptly.Issue Resolution – Lead efforts to resolve customer issues efficiently, collaborating with cross-functional teams to ensure timely solutions.Customer Research & Persona Development – Conduct in-depth customer research to develop personas and tailor experiences to diverse client needs.Root Cause Analysis – Identify the underlying causes of customer issues and implement preventive measures to enhance satisfaction.Customer Satisfaction Metrics – Establish and track key performance indicators (KPIs), providing regular reports and actionable insights.Compliance & Ethics – Ensure all customer experience initiatives align with industry regulations, compliance standards, and ethical guidelines. Skills & Experience Experience in a Customer Experience, Business Analyst, or similar role.Strong understanding of customer journey mapping and engagement strategies.Excellent communication and stakeholder management skills.Analytical mindset with the ability to turn data into meaningful insights.Ability to work collaboratively and influence positive change.A proactive approach to problem-solving and continuous improvement. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k - 50k per year
Unknown Date
Paid Social Specialist
Manchester, Greater Manchester, England
Paid Social Specialist Performance Marketing AgencyManchester City Centre (Hybrid – 3 days in-office, 2 days remote) Salary up to £28,000This agency, a dynamic performance marketing agency based in Manchester City Centre are fresh on the scene after 18 months of setting up and experiencing insane growth with new client wins! This is a really exciting opportunity to join an agency and be a pivotal part of their business. They’re now looking for a Paid Social Analyst to join their growing team and be their 4th employee. If you’re passionate about data-driven marketing and love optimising campaigns for maximum impact, they want to hear from you! The 2 Directors are super talented and down to earth, and the opportunity to learn is massive! You'll work with a whole host of exciting ecommerce brands across Beauty, Fragrance, Home Decor, Childcare & Fashion. What You’ll Be Doing: Strategising, launching, and optimising paid social campaigns, primarily on MetaAnalysing performance data to identify trends and drive informed decision-makingPartnering with creative and content teams to develop high-performing ad assetsKeeping up with platform updates, industry trends, and testing new strategiesTracking key metrics and translating insights into actionable recommendations for clients. What They’re Looking For: 1+ years’ experience running Meta Ads campaignsA strong analytical mindset with a passion for performance marketing and dataExperience with other paid social platforms is a plus but not essentialA proactive, results-focused approach—always looking to improve performanceExcellent communication skills—you can break down data into meaningful insights. What’s In It for You? Competitive salary of up to £28,000Hybrid working – 3 days in their Manchester office, 2 days remoteThe tech and tools you need to thrive (laptop included)A collaborative, ambitious team focused on results—but with plenty of fun along the wayThe chance to work with exciting brands and see the impact of your work firsthand Ready to take your paid social career to the next level? Apply now!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£28k per year
Unknown Date
PR Account Manager
Manchester, Greater Manchester, England
PR Account Manager B2B PR AgencyManchester / South Manchester- 2 days in office p/weekSalary £30k- £34.5kForward Role are working exclusively with an award-winning, employee-owned B2B marketing communications agency looking for a talented Account Manager to join their team. They create outstanding campaigns across content strategy, PR, social media, and digital communications, working with clients across various industries.They’re seeking a confident, ambitious, and creative PR Account Manager with 2–3 years of B2B PR agency experience. If you have a background in tech or HR sectors, even better! You’ll need strong leadership skills as you’ll be overseeing a team of Executives, excellent content writing abilities, and a strategic mindset to drive client success.The ideal candidate will be naturally curious—someone who can uncover stories that resonate. They value team players who collaborate effectively and creative thinkers who challenge the norm. As a people-first business, they are looking for someone who can manage and inspire a client-facing team with strong leadership skills.Key Responsibilities: Develop and manage client campaigns to meet objectives and KPIsLead and mentor account executivesGenerate creative, results-driven PR strategiesManage social media and media relations What’s on Offer? Salary: £30,500 – £34,250 + annual bonus (up to 5%)Up to £2,500 tax-free bonus (profit-based)£1,000 training budget + career growth opportunitiesHybrid working (2 days in-person), flexible hours, early Friday finish25+ days holiday, health benefits, social events Interested? Apply now!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£30k - 34.5k per year
Unknown Date
Digital Marketing Manager -North
Manchester, Greater Manchester, England
Digital Marketing Manager Location: North Manchester – 3 Days a Week in Office Salary: £45,000 - £55,000 per annum We are seeking an experienced Digital Marketing Manager to lead a team of 2, execute our digital marketing strategy, drive performance across key channels, and optimise our online presence across B2B and B2C environment. About the Role -Key Responsibilities Strategic Leadership: Develop and implement the digital marketing strategy, ensuring brand consistency across all digital channels and manage a team of 2 Execs. Performance Marketing: Manage and optimise paid search, paid social, SEO, and display advertising campaigns to drive measurable growth. Website Development & Optimisation: Oversee website performance, CRO, technical SEO, and UX improvements. Data & Analytics: Monitor and analyse digital performance using GA4, providing insights and recommendations for optimisation. Collaboration & Team Leadership: Work closely with internal teams and external agencies to maximise marketing impact. If this roles sounds like it could be of interest, or you want to hear more APPPLY NOW, (The role also comes with 29 days holiday, plus Bank Holiday) Reach me directly on 07514950292 or elliott@forwardrole.com As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
£45k - 55k per year
Unknown Date
Senior Artworker & Retouch Manager
London, Greater London, England
Senior Artwork & Retouch ManagerGreater London | £65,000 - £70,000 | Hybrid We’re working with a fast-growing global brand that’s skyrocketed over the past five years! With 45+ product launches annually and high-profile ambassadors in Football & Tennis, they’re looking for a Senior Artwork & Retouch Manager to lead a team of 10 and drive top-quality artwork production. Why Join?This is a key leadership role within a global eCommerce powerhouse. You’ll have the opportunity to shape strategy, streamline processes, and mentor a talented team—all while collaborating with key stakeholders across marketing, product development, and global factories. What You’ll Do: Lead & mentor a team of senior artworkers, fostering creativity, efficiency & innovation.Oversee artwork production, ensuring all assets meet top-tier quality & brand consistency.Manage projects end-to-end, keeping timelines on track & teams aligned.Liaise with global teams & external factories to guarantee seamless execution.Drive improvements, optimizing workflows & implementing best practices.  What We’re Looking For: 10+ years of experience in artwork management/graphic design (agency or consumer goods preferred).Proven leadership skills, with a track record of managing creative teams.Expert in Adobe Creative Suite (Photoshop, Illustrator, InDesign) + DAM tools (Wrike, Lucid Link).Strong project management—able to juggle priorities in a fast-paced environment.Detail-oriented, adaptable, and thrives under pressure.  Ready to Lead in a Global Brand?If you’re looking to step up in your career and make a real impact, apply now with your CV & portfolio!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£65k - 70k per year
Unknown Date
Test Automation Engineer
Manchester City Centre, Greater Manchester, England
Test Automation Engineer | WebDriverIO | ManchesterLocation: Hybrid (3 days in the Manchester office) Salary: £55,000 per annumAre you an experienced Test Automation Engineer with a passion for driving quality in web and mobile applications?Do you have strong experience with WebDriverIO or Playwright?Are you looking for a company that offers exciting learning and development opportunities to further your career?We have an exciting opportunity for a Test Automation Engineer to join a well-established business in the fintech sector, with offices across the UK. With over 30 years of success, this company is looking to expand its team and is seeking an individual to help enhance and evolve their automation testing practices.What’s in it for you: Salary of up to £55,000Hybrid working model: 3 days in their stunning Manchester city centre office, 2 days remoteComprehensive private health & life insuranceGenerous home office setup allowance to ensure you're equipped for successCompetitive holiday allowance, with the option to buy/sell holidaysAccess to retail discounts, childcare vouchers, and other great perks Key Skills and Experience: Proven experience in test automation, including writing automated test scripts using JavaScript or TypeScriptSolid experience with WebDriverIO or Playwright for browser-based testingHands-on experience with Selenium or Appium for mobile application testingStrong understanding of CI/CD processes and tools like GitHub ActionsBackground in testing web and mobile applications, with minimal API testing requiredKnowledge of automated testing strategies for React-based projects is highly desirableAbility to work independently and as part of a collaborative team in a fast-paced environment This is an exciting opportunity to join an established company that values innovation and quality. You’ll be an integral part of the team, working on cutting-edge projects in a collaborative environment. Interviews for this role will be kicking off soon, so don’t wait – apply now!How to Apply: If you're ready to take your career to the next level with an industry leader, please submit your CV to Alicia@forwardrole.comPlease note: Due to the nature of the role, candidates must have lived in the UK for at least 5 years. Unfortunately, we are unable to offer sponsorship for this role. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k - 55k per year
Unknown Date
Paid Social Analyst
Manchester, Greater Manchester, England
Paid Social Analyst – Bind Agency £30K + £4k BonusRemote or Hybrid from Manchester (1 day p/month minimum)Would you love the opportunity to work for an agency whose whole culture is built on developing their employees to be the very best they can be? Do you have Paid Social experience and a growth mindset? Do you love learning and upskilling yourself?Forward Role are working exclusively with the award-winning biddable media agency Bind in Manchester who are looking for a Paid Social Analyst to join their team. They’re different from the rest though and definitely not just your standard digital agency.They’ve won awards for their team culture, have a fully flexible working pattern (no set working hours) and work with a carefully selected number of high profile retail & consumer brands- all retained! You can also work from their Manchester office, or fully remote – it’s your choice! 1 day p/month in Manchester is a minimum requirement.So what will the role involve? You’ll be hands on with campaign planning and optimisation for paid social accounts  Reporting and analysisPresenting to clients from time to time, but if this isn’t your bag they’ll help build your confidenceEnsuring client satisfaction is the key to this role! What are the perks? Remote first with 5 days office access if wanted (1 day p/month minimum)No set holiday allowanceFully flexible working hoursTeam activities around Pilates, baking, runningDog sitting if you’re a dog loverQuarterly abroad trip to Mallorca!  Their Founder absolutely loves to develop people, so you'll receive hands on mentorship and the chance to work alongside some seriously clever (and lovely) people as Paid Social Analyst. The role would suit a Paid Social Media Executive with 6 months experience, or a Senior Paid Social Executive with a couple years’ experience, they are very open – it’s about the right person.It’s the kind of role where you’ll be doing paid media yes, but you’ll also genuinely be able to upskill yourself. The team are a small (10) but mighty team, who live and breathe the culture that the agency has been built on.  They are looking for a Paid Social Analyst who would love the opportunity to get their teeth stuck into large scale social strategies for much loved brands.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£30k per year
Unknown Date
App Trading Executive
Bury, Greater Manchester, England
Forward Role are partnering exclusively with a leading omni-channel retailer, based in Bury, who are looking for an App Trading Executive to join their busy and growing team. This role will be pivotal in supporting the Group's App strategy across both IOS and Android, driving app downloads, retention and loyalty across all channels. You will work collaboratively across the Group, working closely with teams across digital, CRM and UX, helping to drive growth and optimise the customer journey.Responsibilities within this role, will include: Working with their internal channel and 3rd Party Supplier teams on implementing best practice.Support the team to achieve trading targets across their apps to ensure they deliver the necessary revenue & sessions at the right cost by increasing direct traffic via apps.Support the content team to ensure app content is visually engaging and optimised for performance. Working with Developers and UX teams to challenge and develop content further.Support existing and new third-party partners to ensure the app journey from external sources is maximised by engaging with the partners directly.Completing competitor reviews using internal and third-party tools to ensure they are competitive in the app market and utilising best practice.Support team to deliver results against app specific KPIs.Support work with conversion and UX teams on new innovations & ensuring the journey is as smooth as possible To be considered for this role, you must: Have previous experience managing mobile/app strategiesHave knowledge of internal app analytical tools such as AppsFlyer and FirebaseHave previous experience working to ecommerce/app KPI's including CPI, CPA, LTV and ROASBe data driven and have a passion for driving app technologies and innovationsPossess strong communication skills both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
Market related
Unknown Date
Campaign Manager
Manchester, Greater Manchester, England
Would you like to work for a growing Financial Services client?In a hybrid role in South Manchester, with great benefits? Do you have strong campaign management and reporting skills?Ideally within a regulated environment? If so, this Campaign Manager role could be for you….Purpose of the role To develop, deliver, manage, monitor and evaluate marketing campaign activity, in support of the marketing strategy and commercial objectives.Responsibilities • To be accountable for developing and delivering multi-channel marketing campaigns aligned to commercial objectives on behalf of the Brand and Communications Manager, with input from key marketing and commercial stakeholders.• Support the development and implementation of the marketing strategy and plans.• To manage media buying to market our client’s propositions and services, including reviewing current practice and making recommendations for development.• To manage creative development for campaigns, including the management of agency partners where needed; ensure activity is approved by relevant stakeholders (including Compliance).• To implement and monitor marketing campaigns, ensuring alignment with client’s objectives.• To work with data analysts to measure the performance of campaign activities and make recommendations for future campaigns using key MI and data to measure outputs.• To manage the development of branding, positioning, communications and other marketing artefacts.• To undertake ad hoc projects and duties as and when required, to support the needs of the business or to achieve departmental objectives.Critical skills required • Ability to understand commercial objectives and market insight to create effective marketing campaigns.• Strong project management and stakeholder management skills• Strong communication and presentation skills and able to proactively contribute ideas• Proven ability to collaborate with and influence cross-functional teams and external partners• Ability to understand analysis, marketing and trend data, extract meaningful insights and make recommendations.Critical knowledge required • Brand awareness and understanding of marketing principles• Understanding of the financial services sector or regulated environments• Understanding of marketing campaign processes, from concept development through to evaluation• Understanding of media buying process and principlesAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£30k - 40k per year + Excellent Benefits
Unknown Date
Senior Customer Experience Manager
West Yorkshire, England
Senior Customer Experience Manager £60kHybrid working West Yorkshire Forward Role are working with a leading retail business to recruit a Senior Customer Experience Manager/ Customer Insight Lead.You will be the driving force behind understanding customer behaviour, gathering actionable insights and translating those insights into meaningful retention strategies.Responsibilities: Work closely with the Customer Care, Retention and CRM teams to ensure that customer data drives everything they doFocus on increasing retention, enhancing customer satisfaction, and optimising the overall customer journeyLead customer research, identify key trends in customer data and develop strategies based on data-driven insights to improve customer loyalty, reduce churn and optimise engagementPartner with cross-functional teams to influence product development, marketing, and customer support efforts based on customer feedback and insightsReporting, budget management & strategic decision-making What you will need: Proven experience in customer experience, customer insights or related role, with a strong focus on data-driven retention strategiesExpertise in using CRM tools, analytics platforms and customer survey tools to gather, analyse and interpret dataStrong understanding of customer retention techniques and experience developing and implementing retention strategies that drive measurable improvementsExcellent communication and stakeholder management skills, with the ability to present data-driven insights to senior leadershipAnalytical mindset with the ability to turn data into actionable, impactful strategiesExperience with D2C eCommerce brands is a plus As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£50k - 60k per year
Unknown Date
Trade / Wholesale Marketing Manager
Manchester, England, UK
Trade / Wholesale Marketing Manager Hybrid working Manchester Very competitive salary Forward Role are working with a fast paced, progressive, global, luxury streetwear brand to recruit an experienced Trade / Wholesale Marketing Manager to lead marketing initiatives that strengthen relationships with their wholesale partners and enhance brand presence in the market. Why you should apply: CEO has come from one of the biggest and well-known sports retailers in the world Opportunity to work with the likes of Harrods and Selfridges Endless progression opportunities – hire underneath and promote within culture Onsite gym and access to free daily fitness classes and onsite personal trainers Key Responsibilities: Develop and execute trade marketing strategies to support sales objectives and increase brand visibility across wholesale accounts. Analyse market trends, competitor activity, and customer insights to identify new opportunities within the wholesale sector. Plan and implement promotional campaigns, including in-store and point-of-sale materials, to drive product adoption. Work closely with creative teams to develop tailored marketing collateral for key trade partners. Build and maintain strong relationships with wholesale customers to ensure alignment on marketing activities and business objectives. Act as the key liaison between internal teams (marketing, content, and sales) and wholesale partners. Track and evaluate the success of trade marketing initiatives, using data insights to measure return on investment (ROI) and identify areas for improvement. Provide reports and presentations on campaign performance, customer insights, and sales trends to senior management Work closely with the sales team to ensure marketing strategies align with revenue targets and customer acquisition goals. Coordinate with the supply chain and product teams to ensure the timely availability of marketing materials and stock for wholesale partners. What We’re Looking For: 3+ years of experience in trade, wholesale, or channel marketing, ideally within retail or consumer goods. Strong knowledge of wholesale business models and market dynamics. Proficiency in marketing tools, CRM platforms, and data analytics. Excellent communication and relationship management skills. Strong project management abilities with a proven track record of delivering results. A creative thinker with a proactive and problem-solving mindset. Previous experience working with distributors, retailers, or trade partners. Understanding of digital marketing strategies for B2B audiences. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
Market related
Unknown Date
CRM Manager
Manchester, Greater Manchester, England
CRM Manager £45kHybrid working (2 days onsite and 3 remote)Manchester Forward Role are working with an established party supplies wholesaler going through an exciting transformation journey – think re-brand, investment in the latest tech and marketing tools, recruitment of a best in class marketing team ect.Reporting into the Head of E-commerce and working alongside a Digital Marketing Manager, Graphic Designer & Social Media Manager, you will take full ownership of the CRM channels and support their ambitious growth journey.Responsibilities: Be the architect of the customer engagement strategy, driving conversion, retention, lifetime value, and brand loyalty through sophisticated, data-driven communication channelsObsess about transforming first-time customers into passionate brand advocates, maximising customer lifetime value through intelligent, personalised email and SMS marketing strategiesBe the custodian of the customer relationship ecosystem, ensuring every interaction builds deeper connection and drives commercial performanceLead customer engagement not just operationally but strategically, by building a data-driven, customer-centric approach that feels personal and authenticCreate and implement automated lifecycle programmes that guide customers seamlessly from first purchase to loyal advocateDevelop sophisticated segmentation strategies that enable hyper-personalized communicationImplement a rigorous test-and-learn approach, using data insights to continuously optimize performanceMonitor and report on key CRM performance metrics, providing strategic recommendations to leadership What you will need: Proven track record in CRM management, preferably in an e-commerce environmentStrong analytical skills with ability to derive strategic insights from dataGrit, passion, and perseverance in driving customer engagementExceptional communicator with ability to translate data into compelling brand storiesProcess-oriented, with strong skills in developing and managing complex communication workflowsStrong technical proficiency with CRM platforms and marketing automation toolsCreative thinker with a data-driven approach to customer relationship managementStrong commercial acumen, focusing on customer lifetime value and brand loyalty As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k per year
Unknown Date
Amazon Vendor Account Manager
Bolton, Greater Manchester, England
Job title: Amazon Vendor Account ManagerLocation: North Manchester- hybridSalary: Up to 40kForward Role are partnering with a leading home textiles manufacturer, who are looking for an Amazon Vendor Account Manager to join their ecommerce team.You will be responsible for managing vendor relationships, creating and optimising product catalogues, implementing marketing strategies and analysing and reporting on performance. You will also have the opportunity to support in their EU growth strategy, launching new accounts in EU territories. Responsibilities will include: Create and update product listings, ensuring compliance with Amazon guidelinesMaintain and optimise the Amazon brand storesDevelop and implement marketing strategies, including Sponsored Products, Deals and other promotional activitiesMonitor advertising budgets and bidsConduct competitor analysis and implement strategies to stay competitive in the marketplaceDemand forecasting and inventory replenishment for key performing linesAnalyse sales data, traffic and conversion rates and make recommendations for growth To be considered for this role, you must: Have previous experience with Amazon Vendor, ideally 2 year's minimumHave a keen eye for detailBe proficient in MS ExcelBe data drivenPossess strong communication skills both verbally and written As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£35k - 40k per year
Unknown Date
Marketing Planning Manager
Nottinghamshire, England
Marketing Planning Manager£60kEast Midlands Hybrid workingForward Role are working with a progressive B2C business going through an exciting transformation journey - digital transformation, new products & services etc.They are looking to recruit a Marketing Planning Manager to push boundaries and deliver marketing campaigns that take bold new steps to target new audiences and demographics.This is a fast-paced and varied role that requires a strategic thinker with a strong ability to craft compelling value propositions and deliver impactful, multi-channel campaigns.You will work closely with key business teams, ensuring marketing initiatives align with commercial objectives and resonate with target audiences.Key Responsibilities: Leading the development and execution of marketing plans to enhance product visibility and customer engagement.Managing go-to-market strategies for new product launches, leveraging digital, social, PR, and direct channels.Act as a trusted advisor to internal stakeholders, ensuring marketing activities support business priorities.Overseeing campaign performance, optimising strategies for maximum impact.Collaborating with external partners and agencies to drive marketing excellence. What you will need: Ability to develop and execute strategic product marketing plans.Expertise in developing and executing multi-channel marketing strategies that deliver results and ROI.Strong market insight, customer focus, and data-driven decision-making.Exceptional communication and stakeholder management skills.Ability to manage multiple projects and third-party relationships effectively.Creative thinking and a proactive, results-driven approach. This is a high-impact role for a confident marketing leader who thrives in a fast-paced environment. If you excel at stakeholder management, campaign execution, and strategic thinking, we’d love to hear from you.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£60k per year
Unknown Date
Strategy Manager
Manchester, Greater Manchester, England
Strategy ManagerCreative Social Media AgencyManchester - 2 days in office p/weekSalary £32- £44k Forward Role are working on a unique new Strategy Manager role in Manchester for one of THE most exciting creative social media agencies in the North! Working with a number of recognisable brand names across the Beauty, Cosmetics, Haircare and Retail sectors they are looking for a Strategy Manager to join the team who will take ownership for crafting social strategy development and execution- ensuring it is impactful!A fast growing and high-energy team who have experienced seriously impressive growth over the last couple of years, and this role is a key part of their next stage of growth.This agency are looking for a Strategist who is social first- you’ll know how to put together a killer strategy alongside a team who cover UGC/Influencer, Organic Social, Content & Community and Paid Performance.Key details: Dynamic team of over 50 people, with a creative office space and a genuinely unbeatable culture!Leading on high-profile social first strategies covering organic social, influencer, and paid mediaNeed to have a can-do attitude, curiosity and desire to figure things out and a love for learning new things2 days a week in the office, 2 wellness days & birthday off alongside a generous holiday allowance & a whole list of perks As Strategy Manager you will lead by example and really understand the client brief and objectives by analysing the client’s initial input to ensure alignment with their goals. Ultimately you will play a pivotal role in bringing together a focused and effective strategy that clients will love!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£32k - 44k per year
Unknown Date
Ecommerce Executive (Marketplace)
Leeds, West Yorkshire, England
A well known and well loved global retailer based in Leeds are looking to bring in a Ecommerce/Marketplace Executive to join the Ecommerce team.You will support with all things marketplace, mostly focused on eBay but also gaining exposure to TikTok.Initial 6 month contract, potential to become perm (newly created role).£120-140 per day, equiv of approx. £30-36k.Hybrid, 3 days in Leeds office.About the role; Support in the promotional planning and delivery; inc discounts, bundles and special offers.Create, optimize and update product listings as well as assisting in launch of new products on eBay.Working with stakeholders internally (marketing, UX, logistics and IT teams) and externally (eBay/marketplace contacts) to enhance visibility and support to increase sales for the brand.Competitor and market research and insights.Create weekly performance reports. About you;Experience within a similar role within ecommerce/online trade.Experience across online marketplaces – pref for eBay.Comfortable and thrives in a fast-paced environment, with multiple priorities at one time.Excellent stakeholder management skills.Experience with performance analytics tools e.g Google Analytics.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Contract
£120 - 140 per day
Unknown Date
Senior Software Engineer
Cheltenham, Gloucestershire, England
Senior Software Engineer Location: Cheltenham, London or Manchester (Flexible & Hybrid Working Available)Salary - £60,000 - £90,000 + excellent benefits + bonus Clearance - Active eDV security clearance required This isn’t just another software engineering role—it’s an opportunity to be part of something bigger. As a Senior Software Engineer, you’ll design, develop, and maintain critical infrastructure that powers essential services. You’ll tackle complex challenges, work with cutting-edge technology, and contribute to solutions that have real-world impact. What You’ll Do: Write clean, efficient, and maintainable code while contributing to peer reviews Design software features that align with product roadmaps and explain design choices Break down large development tasks into manageable Agile sprints Set up and maintain Continuous Integration & Deployment (CI/CD) pipelines Demo your work to internal and external stakeholders What You Bring: Strong hands-on experience with Java, JavaScript, or Python Understanding of Cloud-based architectures (AWS or Azure) Experience with DevOps & automation tools like Jenkins, GitLab, Docker, OpenShift, or Kubernetes. Proven experience in designing, developing & deploying scalable backend systems. Knowledge of database technologies such as SQL, Elasticsearch, or MongoDB Security Clearance: You must hold eDV UK government clearance Ready to take on a role where your work truly matters? Apply now and be part of a team driving cutting-edge technology forward! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
£60k - 90k per year + excellent benefits + bonus
Unknown Date
Head of Digital & Ecommerce
Birmingham, England, UK
As the Head of Digital Marketing, you will be responsible for overseeing and driving the strategy, growth, and execution of online sales You will lead the development and execution of the customer journey, customer acquisition and CRM, as well as a team of 4. This is a hands-on role. You will have recent and relevant hands on experience in managing a Magento platform and executing SEO activities (on-page, off-page, and technical). In addition, CRM (Sales Force) experience is highly desirable. This is a brilliant time to join this high growth business going through international expansion. There is a clear progression plan for the Head of Digital.The role is office based 5 days / week in Birmingham. Key Responsibilities for the Head of Digital: Develop and execute the overall e-commerce strategy to meet revenue goals. Identify and analyse e-commerce trends, customer needs, and competitor activities to develop and refine in-house strategy. Lead the development of the digital customer experience, including website user experience (UX), content strategy, and personalisation. Lead catalogue management, optimisation of existing product offerings and onboard new products/categories as required. Lead the acquisition of organic traffic through effective SEO and content programmes. Oversee the Magento2 e-commerce platform to ensure best in class functionality, user experience, and security. Evaluate, recommend, and implement new technologies to improve e-commerce processes and systems (e.g., AI, personalisation tools, etc.). Manage the Wordpress based Group websites. Lead and develop a high-performing e-commerce team, ensuring alignment with business goals and professional growth opportunities. Foster a collaborative and innovative culture within the team. Work closely with other departments to develop and execute digital marketing strategies, including SEO, SEM, social media, email campaigns, and paid media. Utilise analytics tools (e.g., Google Analytics, PowerBI, etc.) to track and optimise e-commerce performance, user behaviour, and marketing effectiveness. Provide insights and recommendations to enhance the customer journey and improve user engagement and sales. Work with the sales and technical team on Sales Force to deliver retention and engagement campaigns. The Head of Digital must have the following experience: 8+ years of experience in B2B e-commerce and digital marketing. Recent and relevant hands on experience in managing a Magento platform and executing SEO activities (on-page, off-page, and technical). Positive, high energy, proactive individual Hands on experience within Magento and Wordpress Excellent knowledge of analytics platforms including GA4, console, bing, merchant centres. Proven track record of successfully managing and scaling e-commerce operations. Strong experience with data analytics and using metrics to drive decision-making. Sales Force (Marketing Cloud) Experience within large product portfolios What’s on offer: £60k salary Opportunity to work in a Sunday Times Top 100 high growth businesses Excellent career opportunities Brilliant supportive culture As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
£50k - 60k per year
Unknown Date
Support Engineer - DevOps / SRE
Cheltenham, Gloucestershire, England
Support Engineer – DevOps / SRESalary: £40,000 - £60,000Location: Cheltenham (Hybrid & Flexible Working Options Available)Clearance – Active eDV security clearance requiredAs a Support Engineer, you’ll be a key player in maintaining and enhancing the critical infrastructure that powers our most important services. You’ll tackle complex challenges, work on high-impact projects, and play a vital role in supporting cutting-edge technology in the Defence and Security sector.What You’ll Be Doing: Hands-on maintenance to ensure system stability and uptimeMonitoring systems to maximize performance and availabilityTroubleshooting and resolving critical issues alongside the development teamIdentifying technical risks and implementing proactive solutionsMaintaining accurate documentation of issues, faults, and fixesApplying DevOps and Site Reliability Engineering (SRE) best practices What You Bring: Strong experience in supporting and debugging complex live operational systemsExpertise in log monitoring tools like Splunk or ELK stackProactive mindset with the ability to manage and prioritize tasks effectivelyLinux server administration experienceHands-on experience with technologies like Apache NiFi, MinIO/AWS S3Experience managing and patching Java and Python applicationsFamiliarity with containerization (Docker/Podman) and orchestration (Kubernetes/OpenShift) Ready to take on a role where you can truly make a difference? Apply now and be part of a team that’s shaping the future of secure technology!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£40k - 60k per year
Unknown Date
Cloud Solutions Architect (AWS)
London, Greater London, England
Cloud Solutions Architect (AWS) Salary - £80,000 - £100,000 + excellent benefits + bonus Clearance - Active eDV Clearance.Location: London, United Kingdom Are you passionate about cloud transformation? Ready to take the lead in designing and deploying cutting-edge AWS solutions? We’re looking for a Cloud Solutions Architect to drive innovation, modernize mission-critical systems, and help organizations maximize their cloud potential. What You’ll Do: Work with key stakeholders to design AWS and hybrid-cloud architectures Build and deploy robust cloud solutions in AWS Manage and maintain Linux and Windows-based environments Design and troubleshoot IP networking for cloud and hybrid systems Automate deployments, operations, and maintenance using Infrastructure as Code (IaC) What You Bring: Proven experience in IT Systems Design, Deployment & Administration, with leadership experience AWS Certified (Associate level) with hands-on cloud solution design and deployment expertise Strong background in Java/JavaScript for AWS-based web applications Expertise in Linux & Windows OS administration within enterprise environments Solid networking experience (Subnetting, OSPF, VLANs, VPNs) Proficiency in automation tools like Ansible, Bash, PowerShell, Puppet, or Python Ready to lead and innovate in the cloud space? Apply now and be part of a team that’s transforming the future of IT infrastructure! As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
£80k - 100k per year + excellent benefits + bonus
Unknown Date
Paid Social Manager
Manchester, Greater Manchester, England
11 Month FTC Paid Social Media ManagerNorth Manchester – Office BasedHighly Competitive PackageAre you ready to take your Paid Social career to the next level? A leading global eCommerce retailer is on the lookout for a dynamic Paid Social Media Manager to join our in-house, industry-leading Paid Media division. This is an 11-month FTC opportunity that could be the career-defining role you've been waiting for! Work in a cutting-edge office space, surrounded by top digital marketing talent.Manage substantial annual budgets across major social platforms like Meta, TikTok, YouTube, Pinterest, and Snapchat.Upskill and develop with hands-on mentorship from industry leaders.Be part of a thriving, fast-paced environment where innovation and excellence drive success. About the Paid Social Media Manager Role As Paid Social Media Manager, you’ll report to a talented and supportive Head of Paid Media, managing the end-to-end performance of campaigns with the support of a highly skilled team. As an experienced Paid Social Manager you will be keen to lead a team while staying hands-on with best-in-class activations—this is the perfect opportunity to showcase your expertise!What You’ll Be Doing as the Paid Social Media Manager: Lead and manage a team of two Paid Social Specialists, fostering growth and excellence. Drive best-in-class campaign planning and activation across all major paid social channels. Oversee daily performance monitoring and budget allocation, ensuring optimisations align with agreed KPIs. Provide detailed performance reports with valuable insights and strategic recommendations. Collaborate with key digital partners (Meta, TikTok, YouTube, Pinterest, Snapchat) to maximise performance growth. Identify cross-channel integration opportunities to enhance overall digital strategy. Leverage data and analytics to drive proactive performance improvements and spot new opportunities. What We’re Looking For in Paid Social Candidates: 4+ years’ experience in Paid Social Media, with expertise in Meta advertising.An understanding on how Paid Social plays a part into the wider Paid Media strategy. eCommerce experience is essential. Strong analytical skills and a problem-solving mindset. Highly proficient in MS Excel, PowerPoint, Word, Office365, and Google Docs. Excellent communication and stakeholder management skills. A passion for digital marketing and staying ahead of industry trends. What’s in it for You? Highly competitive salary package. Work alongside industry-leading professionals in a fast-paced, innovative environment. Hands-on training and development to boost your career. A chance to make a real impact on the global paid social media strategy.  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
Market related
Unknown Date
Performance Marketing & Ecommerce Director
London, England, UK
This is a newly created role for a premium fashion brand in South West London. They are looking for someone who is obsessed with customer aquisiton, relentless at identifying and converting new customers and data driven.This is a great time to join the business, reporting into the CEO.As the role is on the SLT, it will be 5 days /week based in the office. The role of the Performance Marketing Director: Lead a team of 6 across all performance marketing channels to generate customer acquisition and online growth. Create the Digital Media strategy to accelerate the channel and drive growth, focused on key objectives to drive new customer aquisiton and repeat purchases, as well as app downloads, and optimisation of customer data. Manage agencies, across all key channels including Search (PPC and SEO), Affiliate Marketing, Display, Social and Video. Spearhead new partnerships and collaborations as well as new digital marketing opportunities. Use data and insights from multiple sources to inform customer acquisition strategies, going beyond standard reporting to uncover actionable insights. Develop strategies that deliver not only short-term ROI but also long-term lifetime value (LTV) for the business. Collaborate closely with internal teams and key stakeholders across marketing, commercial finance, and data teams to ensure alignment on objectives and ensure the necessary resources are provided to achieve growth. Communicate clearly and effectively with senior leadership and peers to ensure cross-functional teams understand their roles in driving customer and online growth. The successful Performance Marketing Director will need to demonstrate Experience in paid media buying as well as execution of digital marketing strategies in a D2C brand Experience in partnerships and or affiliates would be advantageous. A track record of growing performance marketing channels with experience with all the major social platforms (i.e. Facebook, Twitter, Instagram, TikTok). Strong analytical skills: experience in Google Analytics preferred. Self-starter with a high degree of initiative to work independently on assignments of moderate score and complexity. Excellent people leadership Excellent relationship building skills and an effective team player. What's on offer: £Competitive salary plus bonus opportunity to work for a premium heritage brand   As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
£120k - 150k per year + bonus
Unknown Date
Product Marketing Manager
Lancashire, England
Are you ready to take the travel industry by storm? Our client is on the hunt for a dynamic Product Marketing Manager who thrives on measurable business impact. In this role, you'll not only drive sales conversion rates, feature adoption, and sales efficiency but also fuel upsell/cross-sell revenue through strategic product education and value communication. Key Objectives: Boost Sales Conversion: Transform leads into loyal customers with stellar positioning, sales enablement materials, and competitive insights.Drive Feature Adoption: Engage existing customers and educate them on new features to ensure adoption within the first few months of launch.Enhance Sales Efficiency: Equip the sales teams with the tools they need to reduce the sales cycle length and close deals faster.Increase Revenue: Propel upsell and cross-sell initiatives by effectively communicating product value and benefits. The Role Includes: Market Research: Delve deep into customer needs, market trends, and competitor landscapes.Product Positioning & Messaging: Craft compelling, customer-centric value propositions that address pain points and showcase ROI.Go-to-Market Strategy: Execute well-defined launch plans, including pricing strategies and competitive insights.Sales Enablement: Develop and deliver tailored content and training sessions that empower the sales teams to excel.Communication: Bridge the gap between product development, sales, and other key stakeholders.Competitive Intelligence: Stay ahead of market trends and competitor moves, providing actionable insights.Customer Insights: Conduct interviews, surveys, and data analysis to ensure the product roadmap meets market demands.Product Launches: Oversee launch plans and create impactful marketing and sales collateral.Driving Adoption & Retention: Develop onboarding materials, email campaigns, webinars, and content that enhance customer experience and feature adoption. What You Bring: 5 years+ Product Marketing experienceExceptional written and verbal communication skillsExtensive experience in product marketing and developmentA deep understanding of market trends and product lifecyclesExpertise in crafting strategic product marketing campaignsEmpathy for diverse perspectives and circumstancesOutstanding negotiation skills Ready to embark on this exciting journey? Apply now and help revolutionize the travel industryAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£50k - 58.5k per year + Bonus and Excellent Bens
Unknown Date
Brand Marketing Manager
Cheshire, England
Brand Marketing Manager £45,000Cheshire Hybrid working (4 days onsite & 1 day remote)Are you a hands-on marketing professional looking for an opportunity to make a real impact?Forward Role are recruiting for a Brand Marketing Manager to take full ownership of marketing efforts for a rapidly growing B2C supplement brand.The business:The brand is part of a global health and wellbeing supplement business, supplying customised, bulk, and private-label solutions to clients ranging from startups to high-street giants like Boots, Holland & Barrett, and Superdrug.With an exciting phase of international expansion ahead, this is a unique opportunity to drive growth and share in the company’s success through an unrivalled bonus scheme.Key Responsibilities: Develop and execute a digital marketing strategy across all channels.Manage the marketing calendar, aligning with launches and trends.Oversee product launches, asset creation, and delivery.Lead content marketing and customer acquisition campaigns.Drive brand development, demand generation, and disruptive marketing.Localise content for German and French markets.Optimise CRM, email marketing, and Amazon listings.Coordinate asset creation and ensure brand consistency.Lead B2B marketing, partnerships, and PR efforts.Strengthen social media and community engagement.Conduct market research and competitor analysis.Oversee brand content, press releases, and documentation. Key Skills: Strong project management and organisational skills.Hands on expertise in digital marketing channels (CRM, social media, email, B2B).Excellent content development and campaign execution abilities.Experience in brand development and ensuring consistent messaging.Proficiency in customer segmentation and CRM optimisation.Expertise in managing product launches and end-to-end campaign execution.Ability to build and manage B2B marketing partnerships.Skilled in cross-functional collaboration to execute integrated campaigns.Strong creative asset management (images, videos) and content coordination.Ability to oversee and maintain product and brand documentation. This is an exciting hands-on role where you will have the autonomy to shape and execute marketing strategies while playing a key part in the company’s growth journey.If you thrive in a fast-paced environment and love taking ownership, we’d love to hear from you!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k per year
Unknown Date
Marketplaces Manager
Manchester, Greater Manchester, England
Job title: Marketplaces ManagerLocation: Manchester City Centre- 2 days per weekSalary: Up to £50k plus fantastic company benefitsWe are partnering with an industry-leading business who have been providing world-class products to it's customers for nearly 20 years. This role is a newly created position for the business, due to their digital transformation and expansion, and will be key in shaping and delivering their retail strategy over the coming years. This individual will help drive sales, optimise marketplace performance and enhance brand presence across online retail platforms.Within this role, you will: Manage product listings, pricing and promotions across all MarketplacesDevelop and optimise advertising campaigns Manage forecasting, budgeting and performance trackingSupport with on-boarding new retailers Develop and execute sales strategies to maximise revenue and profitability across all platformsConduct competitor analysis and keep up-to-date with market trendsMonitor and analyse KPIs such as sales, conversions and ROAS To be considered for this role, you must: Have previous experience within a similar ideally 4-5 yearsHave strong working knowledge of Amazon Seller Central and other marketplace platformsHave previous experience with marketplace advertising toolsBe proficient with MS Excel, Google Sheets and Google AnalyticsHave strong knowledge of SEO, marketplace algorithms and digital marketing strategies  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k - 50k per year
Unknown Date
DevOps Engineer
Manchester, Greater Manchester, England
DevOps Engineer (Junior/Midlevel) – Manchester | AWS | Kubernetes | Terraform Are you passionate about cloud infrastructure and DevOps?Does your current role lack training and development opportunities?Want to join a business that can grow your career?A leading Fintech business in Manchester is looking for their next DevOps Engineer. This is an exciting opportunity to join a growing business with a huge market presence. This role will offer you the chance to upskill, and the business is passionate about continuous development. You’ll collaborate closely with the development team to manage and scale their microservices infrastructure.What’s in it for you? Salary up to £60,000Hybrid working from their stunning Manchester city centre officeTraining and development opportunitiesPrivate health and life insurance£££ towards your home working set-upGenerous holiday allowance with the option to buy/sell themRetail discounts, childcare vouchers, and more Key Skills: AWS or other cloud infrastructure (ideally certified)KubernetesTerraformLinux (desirable) The Right Candidate: Open to interviewing candidates from Junior to Midlevel for this roleHappy to consider software developers or infrastructure engineers with a strong cloud infrastructure background who are excited to start a career in DevOpsLooking for someone who is bright, with the right attitude, and excited to upskill and work with new technologies If you’re passionate about cloud infrastructure and are are ready for your next challenge... APPLY NOW or email alicia@forwardrole.com. Please note: This role cannot offer sponsorship, and candidates must be based in the Northwest. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£45k - 60k per year
Unknown Date
Data Engineer
Leeds, West Yorkshire, England
Data Engineer – Leeds– SQL | Power BI | Azure | ETLReady to drive innovation with T-SQL and BI, shaping a cutting-edge data platform? Do you have the expertise to build and maintain complex data warehouses and Power BI solutions? Excited to solve BI challenges and support data-driven decision-making across the business?A fantastic new opportunity has arisen with a professional services company for an experienced Data Engineer. You’ll be joining a growing team with offices across the UK, committed to ambitious growth and employee wellbeing. This role is based in their Leeds office, offering hybrid working.What’s in it for you? Salary up to £60,000 DOEHybrid workingHealth AssurancePrivate Medical + Dental InsuranceDiscounted Gym + High Street DiscountsBuy + Sell HolidaysCycle to Work scheme + much more Your role will focus on developing their internal Data / BI platform and Data Warehouse services, using your skills in SQL, T-SQL, Power BI, and Azure. You’ll be confident working with Power BI and the full Microsoft BI tech stack, applying your strong T-SQL/SQL skills to support existing BI platforms and models.In addition to working with Power BI, you'll play a key role in optimising and developing the company’s Data Warehouse. This will involve designing and maintaining ETL/ELT processes, ensuring seamless data integration and efficient data flow. You’ll work with SQL Server, SSIS, and Azure Data Factory to ensure the warehouse can support large-scale reporting and analytics needs. Your T-SQL expertise will be crucial for managing complex queries and troubleshooting data pipeline issues.Key Skills: SQL / T-SQLPower BI or TableauExperience with data warehousing and ETL/ELT processesAzure If you're passionate about shaping data solutions and thrive in a fast-paced, collaborative environment, this could be the role for you. APPLY now or email alicia@forwardrole.com for more information.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£48k - 60k per year
Unknown Date
Data Engineer
Manchester, Greater Manchester, England
Data Engineer – Manchester – T-SQL | Power BI | Azure | ETLReady to drive innovation with T-SQL and BI, shaping a cutting-edge data platform? Do you have the expertise to build and maintain complex data warehouses and Power BI solutions? Excited to solve BI challenges and support data-driven decision-making across the business?A fantastic new opportunity has arisen with a professional services company for an experienced Data Engineer. You’ll be joining a growing team with offices across the UK, committed to ambitious growth and employee wellbeing. This role is based in their Manchester office, offering hybrid working.What’s in it for you? Salary up to £60,000 DOEHybrid workingHealth AssurancePrivate Medical + Dental InsuranceDiscounted Gym + High Street DiscountsBuy + Sell HolidaysCycle to Work scheme + much more Your role will focus on developing their internal Data / BI platform and Data Warehouse services, using your skills in SQL, T-SQL, Power BI, and Azure. You’ll be confident working with Power BI and the full Microsoft BI tech stack, applying your strong T-SQL/SQL skills to support existing BI platforms and models.In addition to working with Power BI, you'll play a key role in optimising and developing the company’s Data Warehouse. This will involve designing and maintaining ETL/ELT processes, ensuring seamless data integration and efficient data flow. You’ll work with SQL Server, SSIS, and Azure Data Factory to ensure the warehouse can support large-scale reporting and analytics needs. Your T-SQL expertise will be crucial for managing complex queries and troubleshooting data pipeline issues.Key Skills: SQL / T-SQLPower BI or TableauExperience with data warehousing and ETL/ELT processesAzure It's an exciting time to join the business as they look to grow out the Data team. If you're passionate about shaping data solutions and thrive in a fast-paced, collaborative environment, this could be the role for you. APPLY now or email alicia@forwardrole.com for more information.Data Engineer – Manchester – SQL | Power BI | Azure | ETLAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£48k - 60k per year
Unknown Date
Assistant Photographer
Liverpool, Merseyside, England
Job Title: Assistant PhotographerSalary: £23,000 - £25,000Location: LiverpoolWorking Pattern: 5 days onsite I am thrilled to be partnered with a fast growing eCommerce fashion brand which has seen immense success and growth over the past 5 years! As they expand, they are looking for an assistant photographer to join there team of creatives, the role is essential to the success of their brand and they are looking for someone to ensure quality and consistency throughout all their eCommerce and imagery, working with the lead photographer. The position is mainly e-commerce-focused but will also involve assisting on campaign shoots where required. A strong technical understanding of lighting, camera settings, and product framing is essential, along with experience in producing high-quality, shoppable content. Key Responsibilities & Skills: Product and on-model photographyE-commerce casting and shoot planningStrong proficiency in Adobe softwareSupporting the Lead Photographer on campaign shootsSetting up lighting and backdrops for photoshootsImplementing and refining studio workflowsOverseeing all camera and technical equipmentAssisting in selecting e-commerce imagery  Requirements: A degree in photography or proven industry experienceA minimum of two years’ experience in a fast-paced studio environmentStrong knowledge of lighting techniques and photoshoot setupsExperience in image retouching and briefing retouchersExcellent time management and the ability to meet deadlinesHigh attention to detailAbility to work both collaboratively and independentlyExperience in apparel photography is desirable  This is a great opportunity for a highly skilled and motivated photographer to develop their career in a creative and fast-moving setting. If you have the required experience and passion for photography, we would love to hear from you.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£23k - 25k per year
Unknown Date
Project Manager - Cyber - eDV cleared
Manchester, Greater Manchester, England
Project Manager – Cyber – eDV clearedSalary - £70,000 – £100,000 DOELocation – Manchester (hybrid)Clearance – Candidates must currently hold the highest level of UK Government security clearance eDVOur client is seeking Cyber focussed Project Manager to engage in projects that safeguard the nation. Working alongside the Programme Manager, the Project Manager is responsible for delivering the strategic leadership of their projects, as well as implementing standard project controls and management tasks. You will bring an expertise in delivery of Cyber projects within National Security / Government environments and hold an active eDV clearance.Key Responsibilities: Lead end-to-end project delivery, ensuring alignment with client objectives, timelines, and budgets.Work directly with clients to understand their requirements and turn them into delivery plans.Provide project planning and support on activities including bids and proposalsManage project governance, reporting, and risk management activities, ensuring robust decision-making and timely issue resolution.Foster strong relationships with key government stakeholders to understand and deliver on their unique requirements.Stakeholder communications for project planning, delivery, and maintenance. Skills required: Proven experience delivering projects within the national security, defence, or government sectorsPrevious experience of working in the Cyber Security environmentProven experience in Security project delivery.Experience working to Agile methodologies.Previous experience of working within multi-disciplined Engineering projectsAbility to create and lead positive working relationships with colleaguesYou will ideally hold a recognised project management qualification such as PRINCE2, PMP, or Agile PM.  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£75k - 100k per year
Unknown Date
Business Systems Manager
Swinton, Greater Manchester, England
Business Systems Manager | ManchesterAre you a Systems expert with the likes of Oracle, SAP, D365 or similar? Excited to join one of the UK’s fastest growing ecommerce businesses? Looking to take control of internal IT Systems and help drive innovation? A large ecommerce business in Swinton is looking for a Business Systems Manager to join their growing team. This is an exciting opportunity to take charge of the businesses systems alongside managing an IT Support Technician to ensure seamless operations across the business. They've gone through a period of rapid growth which is set to accelerate in 2025, making this the perfect time to join them...What’s in it for you? Up to £50,000 DOE Opportunity to work for one of the UK’s fastest growing businessesEnhance holiday allowanceFree onsite parkingSocial events/ activitiesFlexible start/ finish times + more The Role: Act as the main point of contact for any business systems issues, faults or upgradesMonitor system performance, troubleshoot issues, and implement proactive measures.Collaborate with third-party providers for support and development of key systemsProvide technical support and training and serve as the expert key business systems.Oversee system administration, upgrades, and ensure software security and compliance.Manage and provide 1-1s for their internal IT Support Staff About You: Experience in managing business systems and software, preferably in retail or e-commerce.A solid understanding of business workflows and how technology can enhance them.Demonstrated ability to manage technology projects from selection through to optimisation.Experience in team leadership and delivering end-user training.Familiarity with Sage 200, Linnworks, or Peoplevox would be advantageous.Any previous experience working with platforms such as Oracle, SAP or D365 etc to demonstrate your ability to manage various systems would be great to see.  If you think you’re the Systems master they are after, APPLY now or email your CV to Alicia@forwardrole.com for more information...*Please note that this role is 5 days on site and you must have the right to work in the UK*As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£40k - 50k per year
Unknown Date
Cyber Security Researcher - eDV Cleared
Manchester City Centre, Greater Manchester, England
Cyber Security Researcher  - eDV ClearedSalary – up to £100,000 + DV bonusLocation – Manchester, London or Cheltenham on hybrid basisAs a Cybersecurity Researcher, you'll design, analyze, secure, and challenge systems across diverse projects. Your role will involve delving deep into systems and technologies to uncover how they operate, identifying potential weaknesses and vulnerabilities in their design or implementation, and providing clients with expert technical advice.Your natural curiosity and passion for understanding how things work will serve you well in this role. You'll bring a structured approach to dissecting complex systems and conducting cutting-edge research.Required skills and experience: Experience in areas such as Reverse engineering in IDA Pro or Ghidra, Malware analysis, Vulnerability analysis and/or exploitation development.Processor architectures (x86-64 and ARM).Debugging with gdb, binary exploitation and code injection.Python, C or bash for programming.Ethical hacking, including familiarity with web/network technologies.Experience and knowledge of different OS including Android or Linux. Due to the nature of the work, you will be required to hold an active eDV Clearance.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£50k - 100k per year
Unknown Date
IT Support Technician
Salford, Greater Manchester, England
IT Systems Support Technician Salford / 5 days on site – flexibility to choose start and finish times £32,000 + benefits including 33 days holiday Are you an experienced IT Systems Support Technician with strong problem-solving skills?Do you thrive in a fast-paced e-commerce environment?Can you help a growing company maintain smooth IT operations? Forward Role is excited to be supporting a thriving retailer based in Salford that are looking for an IT Support Technician to join their team, they’ve grown incredibly over the past couple of years and have awards to show for it!Role Responsibilities: Act as the first point of contact for technical issues and user inquiries. Resolve problems or escalate unresolved issues to higher-level support.Provide hardware support for PCs, Macs, handheld devices, printers, and networking, including configuration and repairs.Set up and maintain workstations.Monitor system performance, troubleshoot issues, and implement preventative measures.Document issues and resolutions for future reference and feedback.Liaise with third-party providers for second- and third-line support.Perform system administration, upgrades, and maintenance.Take a proactive approach to IT security and regulatory compliance. Key Skills/Experience: Proficient in IT support for various business systems, ideally in retail or e-commerce.Strong analytical and problem-solving skills.Excellent interpersonal and communication skills.Ability to train end-users, both in groups and one-on-one.Experience with Sage 200, Linnworks, or Peoplevox is advantageous but transferable skills from other systems are welcome.Experience with hardware support, system troubleshooting, and IT security. This role is 5 days on site in their stunning Salford office, you will get flexibility to choose your start and finish times.This is the perfect opportunity for an IT Support Technician who is looking for an exciting challenge within an expansive business. If you're on the market for a new role in 2025 and want to be part of an innovative team, I want to hear from you!*Please note this role will not offer sponsorship and you must already be based in the UK.APPLY now or email your CV to: Alicia@forwardrole.comAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£27k - 32k per year
Unknown Date
IT Manager
Swinton, Greater Manchester, England
IT Manager | Manchester | onsite Are you an expert with business systems?  Ready to help shape the future of a leading retailer? Confident leading a team of IT Engineers and supporting with 3rd party vendors?A large retailer in Manchester is looking for their next IT Manager. This is an exciting opportunity to come in and head up the management of key business systems and lead a small, dedicated IT support team to ensure seamless operations across the business. They've gone through a period of rapid growth which is set to accelerate in 2025, making this the perfect time to join them.What’s in it for you? Up to £50,000Opportunity to work for one of the UK’s fastest growing businessesEnhance holiday allowanceFree onsite parkingSocial events/ activitiesFlexible start/ finish times + more The Role: Monitor system performance, troubleshoot issues, and implement preventative measuresLiaise with third-party providers for support and development.Provide technical support, training, and act as the subject matter expert for key platformsOversee system administration, upgrades, and ensure software security and compliance.Provide management and support to a small team of IT Technicians About you: Experience managing business systems, ideally in retail or e-commerce.Strong understanding of business workflows and leveraging technology for improvement.Proven ability to manage technology projects from selection through to optimisation.Experience in team leadership and delivering end-user training.Familiarity with Sage 200, Linnworks, or Peoplevox would be a bonus! Interviews are taking place as we speak, so APPLY now or email Alicia@forwardrole.com for more information*Please note that this role is 5 days on site, and you must have permanent UK residencyAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Permanent
£40k - 50k per year
Unknown Date
Head of Performance Marketing
Leeds, England, UK
Head of Digital / Head of Performance Marketing role with a leading retail business based in Leeds. They are looking for an exceptional Head of Digital to lead their customer acquisition and CRM strategy. The business is an owner led ecommerce retail business based in Leeds, renowned for delivering quality products. As they continue to expand, they are investing in their digital capabilities to improve CPA and ROAS. The Role As Head of Digital, you will oversee digital performance, with a focus on maximizing the ROI of paid media campaigns and enhancing customer engagement through a sophisticated CRM strategy. You will report directly to the board, providing insights and recommendations that shape the overarching business strategy. You will lead a large, multidisciplinary team, including experts in PPC, paid social, programmatic advertising, email marketing, and CRM as well as agencies to deliver a seamless and impactful digital presence. Key Responsibilities Digital Strategy: Develop and execute a comprehensive strategy for paid channels (PPC, paid social, display, and affiliates) and CRM to drive customer acquisition, retention, and revenue growth. Team Leadership: Inspire, coach, and develop a large, high-performing team, fostering a culture of collaboration and innovation. Performance Management: Optimize budget allocation across paid channels, ensuring campaigns deliver maximum ROI. CRM Excellence: Oversee CRM strategies, including segmentation, personalisation, lifecycle campaigns, and automation to enhance customer engagement and loyalty. Data-Driven Insights: Analyse and interpret performance metrics, delivering actionable insights to refine campaigns and inform decision-making. Stakeholder Collaboration: Work closely with other senior leaders and the board to align digital activities with business objectives and present regular updates on performance and opportunities. The Person You are an exemplary digital leader with a strong background in paid channels. You thrive in a data-driven environment and are adept at balancing strategic oversight with tactical execution. Your ability to inspire teams and deliver measurable results sets you apart. Key Skills and Experience: Proven track record in a senior digital marketing role, within ecommerce or retail. Expertise in managing large budgets across paid channels, including PPC, paid social, display, and affiliate marketing. Advanced knowledge of CRM platforms, customer segmentation, and email marketing strategies. Strong analytical skills with experience in using data to drive decision-making and performance optimization. Exceptional leadership and team management capabilities, with experience managing large, multidisciplinary teams. Excellent communication skills, with the ability to influence stakeholders at all levels, including board members. Up-to-date knowledge of digital marketing trends, tools, and technologies. The role is hybrid with offices in Leeds. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.
Permanent
£70k - 80k per year + bonus
Unknown Date
UX designer
Manchester, Greater Manchester, England
At Forward role we’re more than just recruiters; over the past 15 years, we’ve scaled to a team of 50 industry-leading experts, developed market-first products and solutions, and push the boundaries in the spaces that matter most, such as sustainability and ED&I.We are looking for a experienced UX Designer to join our Product and Design Team to help enhance our clients products and services, which are used around the world by hundreds of thousands of small businesses. The Client?They launched in 2015 and have branched out into other areas of professional services for small businesses.We work with 100,000 businesses – across the UK and globally - trust us to free them of their paperwork and keep them on the right side of the law! This means there will always be a project to work on and collaborations with other valued employees.We have a modern, city centre office which boasts some of the best views you’ll get of the city and is a stone’s throw from Victoria Station.Our Ethos:We believe that magic happens when talented people get together in a room and our hybrid approach of 4 days in the office & 1 day at home, has nurtured a tight knit community, one where face-to-face interaction isn't just a necessity; it's a preference that drives our collaborative spirit and creative solutions.We’re looking for a UX Designer to join our vibrant team and be part of a highly successful, mature, profit-making business that retains the community driven approach of a start-up Your day-to-day-            Design and research (80%)-            Process and Tooling (10%)-            Personal Development (10%) This includes a deep dive into the creation of our SaaS products, working alongside a dynamic, cross-functional team, getting involved in every stage from brainstorming sessions to deployment, ensuring that our solutions not only meet but exceed our high standards.About You-            A hands-on designer with a love for technology and a strong belief in producing high quality, resilient services with an aspiration to achieve design excellence-            A design thinker who values diverse technical solutions and innovative approaches.-            Proactive in seeking out and evaluating emerging technologies that can add value to the platform.-            Demonstrable experience in design delivery and Agile methodologies.-            You’re comfortable explaining solutions to both technical & non-technical stakeholdersTechnical Skills-            User Research: Ability to conduct user research through interviews, surveys, usability testing, and data analysis to understand user needs, behaviors, and pain points.-            User-Centered Design: Expertise in designing with a user-centric approach, ensuring that products and services are intuitive, accessible, and meet user expectations.-            Wireframing & Prototyping: Proficiency in creating wireframes, low-fidelity prototypes, and high-fidelity interactive prototypes to visualize and test design concepts.-            Information Architecture: Knowledge of structuring and organising information in a clear and logical manner to facilitate easy navigation and findability.-            Visual Design: Understanding of design principles, typography, color theory, layout, and iconography to create visually appealing and consistent user interfaces.-            Usability Testing & Iteration: Ability to conduct usability testing, gather feedback, and iterate designs based on user insights and data.-            Communication & Collaboration: Strong communication skills to effectively collaborate with cross-functional teams, stakeholders, and clients.-            Analytical & Problem-Solving Skills: Ability to analyse complex problems, synthesize data, and develop effective design solutionsOther Benefits-            25 days holiday, plus a day off for your birthday.-            2 conference days per year to attend relevant events to further your own development.-            Enhanced sick pay and an Employee Assistance Programme (EAP) scheme.-            Free breakfast every Monday and office fruit to promote a healthy lifestyle.-            Various retail discounts and perks.-            Access to an on-site gym (coming soon)As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.
Contract
Market related
Unknown Date
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