Technology.

Technical Author – Defence & Engineering SectorLocation - Cheltenham | Hybrid working available Full-time | Permanent Salary - £40,000 - £46,000 + excellent benefits Clearance – MOD DV and eligible for enhanced clearance (eDV)A growing defence and engineering consultancy is seeking a skilled Technical Author to join its expanding technical documentation team. This is a key opportunity to contribute to the development of high-quality publications that support some of the UK’s most advanced military and commercial systems.The ideal candidate will have a strong foundation in technical writing, excellent communication skills, and a detail-oriented mindset. This role is well suited to someone with a background in engineering, defence, or aerospace who enjoys turning complex technical information into clear, user-friendly content.Main ResponsibilitiesAs a Technical Author, your duties will include: Writing and maintaining technical documentation across military and commercial domains.Translating complex engineering data into accessible and compliant documentation.Working closely with subject matter experts to gather, clarify, and validate technical content.Managing multiple documentation projects within agreed timescales and budgets.Creating documentation in line with relevant industry and MoD standards (e.g. S1000D, S2000M).Producing and editing illustrations and diagrams using CAD or illustration tools.Applying structured authoring techniques and maintaining consistency across documents.Liaising with clients to ensure specifications and expectations are met. About YouWe’re looking for a motivated individual with the following:Essential: Proven experience as a Technical Author, ideally in defence, aerospace, or engineering.Ability to communicate complex technical content clearly and concisely.Strong planning, organisation, and time management skills.High attention to detail and a methodical approach.Proficiency in Microsoft Office (Word, Visio, Project).Experience working with structured authoring and documentation standards.Knowledge of MoD documentation formats, including AESPs, APs, and BRs.Experience creating or editing technical illustrations and integrating visual content. Desirable: Qualification in Engineering, Technical Communication, or a related field.Familiarity with ASD Simplified Technical English (STE).Working knowledge of illustration tools (e.g. Adobe Illustrator, IsoDraw, CorelDRAW).Understanding of defence environments and technical equipment lifecycle support. Additional Requirements Willingness to undergo Enhanced Developed Vetting (eDV) may be required for certain projects.Some travel to client sites may be necessary, depending on project requirements. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Cyber Software Vulnerability Engineer Package - £55,000 - £85,000 (depending in experience level)Benefits – DV Bonus plus excellent benefitsClearance - Clearable to eDV level, SC clearance required to start.Location - HampshireJoin a trusted leader in National Security technology solutions.Do you enjoy solving technical cyber problems and identifying vulnerabilities?As part of our client's expanding National Security division, you'll contribute to high-impact missions across AI/Data Science, Cybersecurity, Cloud, DevOps, and Platform Engineering. We're seeking inquisitive individuals who excel at dissecting technical systems, not just to understand how they work, but to identify weaknesses, assess risks, and develop mitigation strategies.What You’ll Be Doing Software analysis and reverse engineering of compiled or interpreted code that could be obfuscated or defensively structured, for either x86/x64 or ARM processor architectures.Reverse engineering a wide range of technologies to uncover vulnerabilities and improve security including operating systems and/or firmware internals, security architectures and hardware abstraction.Engineering software from design to delivery in modern IDEs and languages, using Agile delivery.Creating tested and testable code. Integrating with automated verification systems, CI and CD pipelines.Working closely with cybersecurity teams to prioritize vulnerabilities and implement patching strategies.Collaborating in Agile teams to deliver innovative, secure, and robust technical solutions. What We’re Looking For Proficiency in one or more of C, C++, Java or C#.Familiarity with scripting and automation using Python, Bash, Powershell or Groovy.Experience working with IDA Pro or Ghidra for reverse engineeringExperience working with Linux or Windows-based systems.Awareness of secure coding practices and modern cybersecurity threats.Knowledge of principles used in Agile environments.  Desirable exposureAny exposure of AI, ML, Cloud or Virtualisation would be considered a plus.Clearance requiredDue to the nature of the clients’ work, you will either already hold or are required to go through the eDV security clearance process. SC Clearance required to startThis is an incredible opportunity to be at the forefront of National Security innovation. If you’re naturally curious, thrive in high-stakes environments, and want to make a real impact, apply today!As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Clearance Required: You are required to hold an eDV level security clearance Are you an experienced Support Engineer ready to step into a senior role within a high-impact, mission-critical environment? We're working with a global leader in Cyber & Intelligence who are actively seeking a Senior Support Engineer to join their dynamic and fast-paced operations team. This is a unique opportunity to work on secure platforms used by high-profile government and defence clients, where your technical expertise will truly make a difference. Role Overview As a Senior Support Engineer, you'll play a pivotal role in maintaining and optimising secure, large-scale infrastructure. From proactive system monitoring to incident resolution and collaboration with engineering teams, you’ll ensure the seamless performance and security of essential systems. Key Responsibilities Provide advanced technical support for complex, live systems Monitor critical infrastructure to ensure optimal uptime and reliability Troubleshoot issues across Linux servers, applications, and cloud environments Work closely with development teams to resolve incidents quickly and efficiently Identify and mitigate technical risks Maintain clear documentation of incidents and solutions Implement DevOps and SRE best practices to drive system performance Skills / Knowledge You will have exposure to one of more of the following. Strong experience supporting live, mission-critical environments Deep knowledge of Linux server administration Skilled in log analysis using tools like Splunk or ELK stack Hands-on with tools and platforms such as: Apache NiFi, MinIO, AWS S3 Java & Python applications (deployment, patching, support) Containerisation and deployment technologies such as Docker, Podman, Kubernetes, OpenShift Excellent analytical, troubleshooting, and prioritisation skills Security Clearance You are required to hold an eDV level security clearance Why Apply? Be part of a respected and innovative tech & security organisation Work on systems that genuinely make a difference Career progression opportunities across engineering and DevOps Flexible working options. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

Forward Role has partnered with a pioneering, health-tech start-up on the search for a Product Manager to play a pivotal, cross-functional role.  Within this role, you will act as the intermediary between the strategic vision and the operation execution.  You will focus on the improvement of patient outcomes, enhancing efficiency, and ensuring the needs of healthcare providers are met.  The Role Own and maintain the product backlog  Work closely with the engineering team to refine the backlog for development readiness Write user stories and acceptance criteria  Contribute to planning sessions, stand-ups, reviews and retros  Ensure alignment on product delivery goals, and timelines About You Experience as a Product Manager at a high growth start-up or tech company Ability to manage complex product deliveries Experience working with product management tools Strong analytical, problem solving, and interpersonal skills On Offer Salary up to £75k 25 days holiday + bank holidays Hybrid working  Manchester city centre office  Plus much more  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

UX Research Manager - 12 month FTC Location: Manchester Salary: £65,000 - £75,000 Working pattern: Hybrid 2 days WFH About the Role We’re hiring on behalf of a leading UK-based digital investment platform that’s reshaping how customers engage with their financial future. With nearly £75 billion in assets under administration and a growing customer base, our client is scaling their UX capability and we’re looking for a passionate UX Research Manager to lead the charge. In this high-impact leadership role, you’ll manage and develop a team of UX researchers, working closely with design, product, and brand to shape inclusive, user-driven digital experiences. You’ll champion accessibility, elevate research standards, and ensure insights directly inform design decisions across the product suite. What You’ll Do Lead and mentor a team of UX researchers, fostering a culture of excellence, innovation, and continuous learning Embed user-centred research into every stage of the design and product development process Ensure consistency and quality in research practices across all products and services Drive inclusive design, conducting research with users of all abilities and ensuring accessibility standards (e.g. WCAG) are met Collaborate cross-functionally with product, design, tech, and brand teams to align on priorities and deliver impact Champion evidence-based decision-making, turning insights into actionable recommendations that shape the end-to-end user experience Explore and implement innovative research methods to keep the team ahead of the curve Facilitate research critique sessions and knowledge-sharing to drive best practice and team growth Own user journey analysis—identify pain points and improvement opportunities that influence product strategy and roadmap What We’re Looking For Proven experience leading UX research teams in fast-paced digital environments Deep expertise in qualitative and quantitative methods—interviews, usability testing, surveys, journey mapping, personas, etc. Strong command of tools such as UserTesting, UserZoom, Hotjar, ContentSquare, or similar A collaborative approach and track record of working closely with product, design, dev, and brand teams Passion for accessibility and inclusive research—ideally with hands-on experience testing with users with disabilities Strategic thinking with the ability to translate insights into compelling narratives for stakeholders Clear, confident communicator who’s not afraid to challenge the status quo or be challenged in return Experience embedding research into design systems and influencing design standards Personal Attributes Straight-talking and transparent Moves with speed—delivering faster and better Owns outcomes and drives accountability Passionate about doing what’s right for the user Collaborative and open to new ideas and challenges Interested? This is an outstanding opportunity to shape the research function in a company that values design, innovation, and inclusion. If you're ready to make a meaningful impact and lead a talented team, we'd love to hear from you. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.Forward Role is operating as an employment agency.

IT Support Technician | Salford | 34K Salford / 5 days on site – flexibility to choose start and finish timesUp to £34K DOE + benefits including 33 days holiday, company discounts + more Are you an experienced IT Support Technician with solid 1st/2nd line experience?Do you thrive in a fast-paced e-commerce environment?Can you help a growing company maintain smooth IT operations?Forward Role is excited to be supporting a thriving e-commerce retailer based in Salford that are looking for an IT Support Technician to join their team. They've achieved incredible growth over recent years with industry recognition to prove it! Reporting to the head of IT, you'll be at the forefront of their expanding internal IT team. They're looking for someone ambitious and passionate who is seeking long-term career development.Key Skills/Experience: Minimum 2 years IT support experience across various business systemsExperience with hardware support, system troubleshooting, and IT securityKnowledge of Active Directory, O365, and Windows Server environmentsStrong analytical and problem-solving skillsExcellent interpersonal and communication skillsAbility to train end-users, both in groups and one-on-oneExperience with business systems such as Sage 200, Linnworks, or Peoplevox is advantageous but transferable skills welcome Role Responsibilities: Act as the first point of contact for technical issues and user inquiriesResolve problems or escalate unresolved issues to higher-level supportProvide hardware support for PCs, Macs, handheld devices, printers, and networking, including configuration and repairsSet up and maintain workstations and handle password resetsMonitor system performance, troubleshoot issues, and implement preventative measuresDocument issues and resolutions for future reference and feedbackLiaise with third-party providers for second- and third-line supportPerform system administration, upgrades, and maintenanceTake a proactive approach to IT security and regulatory compliance This role is 5 days on site in their modern Salford office with flexibility to choose your start and finish times, plus free on-site parking.This is the perfect opportunity for an IT Support Technician looking for an exciting challenge within an expanding business. If you're on the market for a new role in 2025 and want to be part of an innovative team, I want to hear from you!Please note this role will not offer sponsorship and you must already be based in the UK.APPLY now or email your CV to: Alicia@forwardrole.comIT Support Technician | Salford | 34KAs an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Machine Learning Engineer Location: Dublin (Hybrid)Type: Full-time, Permanent Proud to be partnered with an award-winning Irish tech company helping customer support teams deliver smarter, faster, more insightful service. Their AI-driven tools power real-time customer interactions for high-volume, B2C brands—boosting experience, insight, and efficiency across every touchpoint.They’re growing fast and looking for a Senior Machine Learning Engineer to join their Dublin-based team. This is a hybrid role where you’ll help build intelligent systems that make a real impact. What You’ll Do In this senior role, you'll: Lead end-to-end delivery of ML projects, breaking them into achievable tasks and identifying risks early. Troubleshoot and improve our ML microservices with a focus on reliability and performance. Mentor junior engineers, offering clear, constructive feedback to help raise the technical bar.  What You’ll Need 5+ years writing production-quality Python. 3+ years working with ML frameworks (e.g. PyTorch, scikit-learn). Hands-on experience with Large Language Models (LLMs). A degree in computer science, maths, or a related field. Strong mentoring skills and a collaborative mindset.   Why Join Us Work on cutting-edge AI in a fast-growing, homegrown company. We've been recognised by Deloitte, Sifted, Wired, and others for our tech and growth. Everyone shares in our success - expect share options and a bonus scheme. €2,000 annual learning budget to fuel your growth. 23 days annual leave + company-wide shutdowns + a paid sabbatical after 4 years. Health insurance, pension (Ireland-based), and a bike-to-work scheme. A genuinely supportive, down-to-earth team who know how to have the craic.   Our Values Own it: Take pride in your work, face challenges with honesty and grit. Deliver real impact: Everything we do is to make life better for our customers. Keep learning: We’re always growing, as people and as a team. Be sound: Respect, fun, and being yourself are non-negotiables here.  They're an inclusive employer that values diversity and equal opportunity. We welcome applicants from all backgrounds and ensure a discrimination-free hiring process.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.