Data.

Product AnalystHybrid 2 days in the office - Aldgate, London up to £60,000 Are you a data-driven thinker who loves uncovering insights that shape real product decisions?This is an opportunity to join a fast-growing global tech business with millions of users across the world, helping to drive its next phase of growth through smarter data and sharper insight. As Product Analyst, you will be part of a collaborative Data Science team that works at the heart of the company's strategy. Your mission: understand how users behave, identify what drives engagement, and turn numbers into narratives that power product innovation and commercial success. Role & Responsibilities: Analyse user behaviour and key metrics across the app to identify opportunities for growth and optimisation.Build, maintain, and evolve dashboards and reports to track KPIs and enable self-service analytics across the organisation.Partner with Product Managers, Engineers, UX, and Marketing teams to provide analytical input across the full product lifecycle, from ideation to experimentation.Design and run A/B tests, interpreting results to guide product strategy and feature development.Create data models and views to support multiple business needs in collaboration with data engineers.Train and support business users in using BI tools effectively to drive better decision-making.  Skills & Experience Experience working in digital businesses, with on app experienceStrong SQL skills with experience optimising queries for performance, scalability, and maintainability.Excellent communication skills, able to translate complex findings into clear insights for non-technical audiences.Proven experience creating and managing BI dashboards and data models.Highly organised, able to manage multiple priorities, and comfortable working in a fast-paced environment.Strong collaborator with experience working across cross-functional teams.  Nice to Have Experience with Looker or ThoughtSpot.Familiarity with Redshift or BigQuery.Experience designing and interpreting A/B or multivariate experiments.  What's in it for you Be part of a global, mission-driven tech company that's scaling rapidly and genuinely values data-led decision-making.Work in a collaborative hybrid environment (London office, two days a week).Enjoy a competitive salary, equity, and the chance to make your mark in a growing business with an internation reach!  If you're passionate about turning data into insight and insight into action, this role is for you.Apply now to join a team where your work will directly shape how millions of users experience a leading global platform. As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Head of Customer Insight & ActivationUp to £105,000 + bonusRemote/Hybrid (monthly visit to the office in Dublin)Are you ready to shape how a leading organisation understands and connects with its customers?This is a rare opportunity for a strategic, data-driven leader to take ownership of customer insight and activation within a business undergoing an exciting transformation.As Head of Customer Insight & Activation, you will lead the rollout of a new behavioural segmentation model, turning data into clear strategies that drive acquisition, retention, and long-term value. You will be the link between marketing, data, and commercial teams,  ensuring every decision is guided by meaningful insight and every customer interaction delivers impact.Role & Responsibilities: Lead the end-to-end activation of a new behavioural segmentation programme, ensuring it delivers real commercial results.Translate complex data and insights into clear customer strategies across acquisition, retention, and cross-sell.Partner with senior leaders to embed customer understanding into investment, planning, and growth initiatives.Define and track key customer metrics such as lifetime value (LTV), retention, and segment profitability.Work with data partners to refine segmentation models and create actionable insights.Design and deliver customer journey strategies, ensuring messaging and engagement are optimised across all touchpoints.Champion a culture of experimentation and continuous learning, using test-and-learn approaches to drive better outcomes.Build internal capability and ensure teams are equipped to plan and measure performance through an insight-led lens.Report on key KPIs and customer trends, providing clear recommendations to senior stakeholders. Skills & Experience: Extensive experience in data-led insights, customer strategy, CRM, or marketing leadership roles. Strong commercial and analytical mindset, with the ability to link behaviour to business results.Proven background turning segmentation and behavioural insight into action.Experience managing third-party data or analytics partners.In-depth knowledge of lifecycle management, customer value, and retention optimisation.Skilled communicator and influencer, confident working with senior leadership and cross-functional teams.Experience within financial services, insurance, or a subscription-based environment.Understanding of predictive modelling and next-best-action concepts. Why You’ll Love It A key leadership role shaping customer strategy in a fast-evolving, insight-led organisation.The chance to make a tangible commercial impact by embedding customer intelligence at the heart of decision-making.A collaborative culture that values data, creativity, and continuous improvement.Comprehensive benefits package that supports wellbeing, learning, and work–life balance. If you’re passionate about transforming data into strategy and insight into action, we’d love to see your application.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Customer Insights & Data Planning ManagerLocation: Remote, with occasional travel to Dublin. Salary: up to £60,000We’re working with a well-established, fast-growing business in the insurance and financial services sector to find a talented Customer Insights & Data Planning Manager. This is an exciting opportunity for someone who loves turning complex data into clear, actionable strategies that shape customer engagement and marketing performance.As the Customer Insights & Data Planning Manager, you’ll play a key role in helping the marketing function understand and act on customer behaviour. You’ll analyse trends, map customer journeys, and guide test-and-learn initiatives that improve acquisition, retention, and loyalty.This role sits at the intersection of data, marketing, and strategy - ideal for someone who is technically savvy in understanding how different segmentations and cluster models work, but also who is commercially adept, enjoys influencing decision-making and driving measurable results through insight.Key Responsibilities Manage customer segmentation models and performance scorecards covering engagement, conversion, and retention.Develop behavioural journey maps to identify pain points and opportunities for optimisation.Lead test-and-learn programmes, ensuring experiments are designed with clear hypotheses and measurable outcomes.Deliver meaningful insights and strategic recommendations to improve CRM, campaign, and proposition performance.Partner with CRM, data engineering, and automation teams to ensure systems are aligned for accurate targeting and reporting.Present complex analytical findings in a clear, concise way for marketing and senior leadership audiences. What You’ll Bring Strong experience in customer insight, marketing analytics, or data planning.Strong understanding of customer segmentation, lifetime value, and churn metrics.Proficiency in SQL and data visualisation tools; knowledge of Python or R is an advantage (ability to interpret complex modelling work)Hands-on experience with CRM and marketing automation platforms (Salesforce, Adobe, HubSpot, etc.).Excellent communication skills, able to turn data into actionable recommendations.A collaborative mindset and a genuine passion for using data to enhance marketing impact. If you’re looking for a role where you can combine technical, analytical skills with strategic influence - helping a leading brand connect more effectively with its customers - we’d love to hear from you.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Customer Insight & CRM Analyst£55,000-£60,000This role is remote, with occasional travel to the office in Dublin.We’re supporting a leading player in the insurance and financial services sector as they continue to evolve their marketing and data strategy. They’re looking for a Customer Insight & CRM Analyst - a commercially minded analyst who can turn customer behaviour into actionable marketing intelligence.If you thrive on using data to influence strategy, understand what drives customer decisions, and enjoy collaborating with marketing and technology teams to deliver smarter campaigns, this role will give you the scope and visibility you’re looking for.You’ll sit at the heart of the marketing function, bringing clarity and structure to how customer insight informs every decision - from acquisition campaigns to retention strategy. This is a high-impact role that blends analytical rigour with strategic thinking, offering the chance to shape how the business understands and engages its customers.Working closely with CRM, data engineering, and automation teams, you’ll build the frameworks, dashboards, and stories that turn numbers into narrative, helping marketing and product teams take action with confidence.Role & Responsibilities: Lead the development and ongoing evolution of customer segmentation models, providing a clear view of performance across acquisition, conversion, and retention.Design and manage behavioural journey maps to highlight friction points, drop-offs, and opportunities for improvement.Develop and implement test-and-learn strategies, ensuring experiments are designed with clear hypotheses and measurable outcomes.Deliver meaningful insights and recommendations that drive CRM optimisation, campaign strategy, and proposition development.Work closely with marketing leadership to champion the use of data and insight in decision-making, ensuring activity is grounded in customer behaviour.Partner with technical teams to align data flows, integrations, and reporting structures - enabling accurate, timely insight across the organisation.Translate complex analytical findings into clear, compelling stories that non-technical audiences can understand and act upon. Skills & Experience: Experience in customer insight, marketing analytics, or CRM /campaign data strategy role - ideally within a b2c focused business.Fluent in customer metrics such as segmentation, lifetime value, and churn, and know how to apply them to marketing strategy.Confident working with data - comfortable using SQL and visualisation tools, and familiar with advanced analytics concepts (Python/R knowledge is a plus).Experience with CRM and marketing automation platforms such as Salesforce, Adobe, or HubSpot.Exceptional communicator who can simplify complexity, turning analysis into actionable recommendations that drive results.You thrive in a collaborative environment, working closely with cross-functional teams to connect data, insight, and creative strategy.  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Data & Business Intelligence Manager£75,000 – £90,000 + BenefitsNW Based, with frequent travel across UK sites Forward Role are looking for an experienced Data & Business Intelligence Manager to shape and lead the data strategy for a diverse, multi-entity organisation operating across manufacturing, distribution, and e-commerce. This is a fantastic opportunity to take ownership of building a centralised view of data in a complex environment, transforming siloed information into actionable insights that drive decision-making across the business. This is a technically, hands-on role - along with leading a team and driving the data strategy.  The successful candidate will have experience building and maintaining data warehouses. Role & Responsibilities Lead the development of a comprehensive Data, BI and Analytics strategy, creating a “single version of the truth” across multiple ERP systems, IT platforms, and digital sources.Oversee the design and delivery of data warehouses, BI solutions, and reporting frameworks, ensuring accuracy, consistency, and compliance,Translate complex and fragmented data into clear KPIs and actionable insights for commercial, operational, and customer-facing teams.Establish and enforce data governance standards, driving best practice across the organisation.Partner with senior stakeholders to support digital transformation, while educating and influencing teams that are not yet data-savvy.Lead and grow a data team, while working closely with external partners.Champion innovation in analytics, AI, and predictive insights to optimise performance and create business value. About YouWe’re looking for a candidate who can balance technical expertise with leadership and change management skills. Proven experience delivering enterprise-wide BI solutions and data governance frameworks.Strong technical knowledge of SQL, Power BI, Azure, and data warehousing (flexibility on stack).Experience managing large-scale reporting or transformation projects, ideally in manufacturing, distribution, or complex data environments.The ability to educate, influence, and bring stakeholders on the journey, even in non-data-native teams.A strong grasp of KPIs and insight requirements for operations, finance, and commercial functions.A track record of shaping centralised reporting solutions from fragmented and siloed data sources. Desirable – but not essential: AI/ML and predictive analyticsKnowledge of IoT data integrationFamiliarity with multiple ERP systems and complex data landscapes. This is an incredible opportunity to shape and build the data function in a highly diverse, fast-changing organisation – if you are interested please apply to this advert with your CV.As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.

Senior Marketing AnalystHuddersfield - HybridUp to £60,000 A fast-growing, customer-focused organisation is seeking a Senior Marketing Analyst to join their data team. This is a high-impact role, working closely with Marketing, Customer, and Product teams to turn data into actionable insights, optimise campaigns, and drive business growth. You'll be responsible for understanding customer behaviour across web and mobile platforms, analysing performance, and shaping personalised experiences that increase engagement and retention. The role offers autonomy, exposure to a wide range of marketing disciplines, and the opportunity to make real commercial impact. Role & Responsibilities: Analyse customer behaviour and marketing performance to uncover insights that influence strategy.Design and maintain dashboards and reports using tools.Lead test-and-learn initiatives, including A/B and multivariate testing and pre/post campaign and test analysisCollaborate with cross-functional teams to define KPIs, track results, and identify areas for optimisation.Support forecasting and budgeting with data-driven recommendations.Ensure digital campaigns meet cookie compliance and data privacy standards.Work with analytics and tracking platforms to maintain accurate, actionable data.  Skills & Experience: Experience in a Data Analyst role with a marketing, growth, customer and/or subscription focus.Strong SQL skills, able to explore, transform, and validate complex datasets independently.Experience with web and mobile analytics tools such as GA4 and Firebase.Skilled in A/B, multivariate testing.Confident creating dashboards and visualisations in PowerBI, Tableau, or Looker.Advanced Excel skills, including formulas, pivot tables, and data validation.Ability to communicate insights clearly and influence stakeholders across teams.Knowledge of mobile measurement platforms is desirable, not essential.  Why you should apply: Work in a collaborative, supportive, and approachable team environment.Make a real impact on customer experience and business growth.Enjoy hybrid working flexibility with a mix of office and remote days.Take ownership of data-driven projects with scope for creativity and innovation.  As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency.