Location
London, Greater London, England
Job Type
Contract
Salary
£250 - 300 per day
Sector
Marketing
Reference
101318
Posted
Posted 1 days ago
A well known retail brand experiencing high growth and great success are looking to add to their CRM team.
You will manage multi-channel CRM campaigns reporting into the CRM Director.
This is an initial 6 month contract, with potential to extend or become perm
£250-300 per day
Hybrid working, 3 days in SW London office.
About the role:
- You will manage and optimise CRM activities to drive customer engagement.
- Develop and deliver multi-channel CRM campaigns (email, SMS, push notifications).
- Use customer data to understand customer behaviour, make predictions and optimise for future campaigns to personalise the customer experience.
- Collaborate with marketing, sales, and product teams to align CRM strategies with business goals.
- Reporting on key performance metrics weekly using the CRM system (Bloomreach).
- Managing internal and external relationships to ensure best practices are being met and staying on top of any upgrades/changes.
What You’ll Bring
- Experience in a similar CRM Management role, from within FMCG or retail.
- Strong knowledge of CRM; automation, segmentation, and data analytics.
- Must have Bloomreach experience.
- Great communicator and strong stakeholder management skills.
- Thrives in a fast paced, ever changing environment.
As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff.
Forward Role is operating as an employment agency.
APPLY HERE.
Posted by
Beth Price
Senior Business Manager - Marketing & Digital Contract
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